Your current job search

Senior Functional Consultant | Dynamics 365 CE & Power Platform

Sydney | Hybrid (3 Days in Office)
6-Month Contract or Permanent Opportunity
Interview Process: 3 Stages
Client Moving Quickly - Apply Now

We're partnering with a leading consulting and transformation environment to appoint an experienced Senior Functional Consultant with deep expertise across Microsoft Dynamics 365 Customer Engagement (CE) and the Power Platform.

This is an excellent opportunity to join major enterprise transformation programs, working directly with stakeholders to deliver scalable customer-focused solutions from discovery through to deployment and hypercare.

What You'll Be Doing

* Lead business discovery workshops, fit-gap analysis, and requirements gathering sessions.
* Facilitate stakeholder workshops and process design activities.
* Translate business requirements into scalable Dynamics 365 CE and Power Platform solutions.
* Produce Functional Design Documents (FDDs), user stories, process maps, and solution specifications.
* Drive solution design workshops and collaborate with architects and development teams.
* Support Agile delivery including backlog refinement, sprint planning, and prioritisation.
* Lead testing activities including SIT, UAT, defect triage, and business validation.
* Support deployment, go-live, training, knowledge transfer, and hypercare activities.
* Act as the key functional advisor to business stakeholders and project leadership teams.

Required Experience

* 8+ years' experience delivering Microsoft Dynamics CRM / Dynamics 365 CE solutions.
* Proven experience leading multiple end-to-end Dynamics 365 CE implementations.
* Strong workshop facilitation and stakeholder engagement skills.
* Experience producing:

* Functional Design Documents (FDDs)
* User Stories
* Process Maps
* Solution Specifications
* Business Requirements Documentation

* Strong understanding of Agile and Waterfall delivery methodologies.
* Excellent communication, presentation, consulting, and problem-solving skills.

Technical & Functional Expertise

Dynamics 365 CE

* Dynamics 365 Sales
* Dynamics 365 Customer Service
* Customer Insights / Marketing
* Customer Voice

Power Platform

* Power Apps
* Power Automate
* Power Pages
* Power BI
* Copilot Studio

Solution Delivery

* Business Process Design
* Security & Access Models
* Workflow Automation
* Data Migration Strategy
* Integration Design
* Reporting & Dashboard Design
* Environment & Release Management

Highly Regarded

* Experience delivering enterprise-scale digital transformation programs.
* Banking, Financial Services, Insurance, Wealth Management, or other regulated industry experience.
* Customer onboarding, servicing, complaints management, and case management knowledge.
* Microsoft Dynamics 365 and/or Power Platform certifications.
* Exposure to Dataverse, Azure Integration Services, APIs, Azure DevOps, JavaScript customisations, and broader Microsoft technologies.

Why Apply?

* Choice of 6-month contract or permanent employment.
* Major enterprise transformation projects.
* High-profile Microsoft technology environment.
* Hybrid working model with 3 days per week in the Sydney office.
* Fast-moving hiring process with 3 interview stages.
* Client is keen to move quickly and commence interviews immediately.

If you're an experienced Dynamics 365 CE Functional Consultant looking for your next challenge, apply now as interviews are commencing immediately.

Build your career where business strategy meets technology.

This is your opportunity to:
* Join a consulting business with access to one of Australia's most engaged mid-market client networks.
* Work directly with an accomplished Business Development Director and accelerate your career in enterprise technology consulting.
* Sell business outcomes across cloud ERP, digital transformation, managed services and AI-enabled business improvement.
* Build your own market across Australia, with no geographic restrictions or inherited sales patch.
* Help shape a growing commercial function where your ideas, initiative and contribution will genuinely influence the future of the business.

Most sales roles ask you to inherit a territory; this role gives you the opportunity to build a market.

Our client is a growing technology consulting business helping organisations across Australia modernise through cloud ERP, digital transformation and business process improvement.

Clients are not looking for another software vendor. They are looking for a trusted adviser who understands the commercial challenges behind technology decisions and can help them improve productivity, strengthen operations and prepare for the future.

Working alongside experienced consultants, you will introduce clients to solutions across:

* Cloud ERP (Oracle NetSuite and Microsoft Dynamics 365)
* Technology and business transformation
* Managed services
* Data and business intelligence
* Systems integration
* AI-enabled business improvement
* Strategic technology advisory

Every engagement starts with understanding the client's business. Technology is part of the solution. Commercial outcomes are the objective.

Join a business with a genuine competitive advantage.

Our client is embedded in one of Australia's most respected accounting and business advisory networks, providing access to thousands of established relationships across Australia's SME and mid-market sector.

These relationships create opportunities that extend well beyond traditional software sales. Business owners, CEOs and CFOs are increasingly seeking advice on technology strategy, operational improvement and digital transformation from advisers they already trust.

For an ambitious Business Development Manager, this represents a unique platform to build long-term client relationships across Australia.

You'll inherit opportunity, not legacy.

The commercial function is entering an exciting new phase of growth.

Rather than stepping into a mature sales organisation, you'll join at a time when new processes, modern tooling and disciplined pipeline management are being established to support the next stage of the business.

You won't inherit someone else's territory or spend months untangling an existing account base. Instead, you'll have the freedom to build relationships across Australia, create your own market and help shape how the business develops its commercial capability.

Learn from an exceptional mentor.

Reporting directly to one of Australia's pioneers in AI RevOps; you'll work alongside a leader whose career spans global SaaS vendors, tier-one professional services firms and hyper-growth technology businesses.

You'll gain direct exposure to how consulting opportunities are created, developed and won, while learning how AI can enhance both sales performance and customer outcomes.

If you're naturally curious and want to accelerate your career by learning from someone who has built high-performing commercial teams, this is an exceptional opportunity.

What you'll be doing.

Build and manage a national business development pipeline.
* Identify organisations undergoing growth, operational change or technology transformation.
* Develop relationships with business owners, CEOs, CFOs and senior executives.
* Generate opportunities through outbound activity, referrals, networking and strategic partnerships.
* Work with consultants and solution specialists to develop tailored client solutions.
* Maintain disciplined pipeline management and forecasting.
* Contribute to the continued evolution of the sales process, tooling and go-to-market strategy.
* Use AI and modern sales technology to improve research, preparation and productivity.

Who we're looking for.

You may currently be working as a:

* Business Development Representative
* Sales Development Representative
* Account Development Representative
* Inside Sales Representative
* Junior Business Development Manager
* Early-career Account Executive

More important than your job title is your mindset.

We're looking for someone who is commercially curious, disciplined and ambitious. Someone who enjoys understanding how businesses operate, asks thoughtful questions and wants to build long-term relationships with senior decision makers.

Previous experience selling ERP, accounting SaaS, technology or professional services will be highly regarded, but your attitude, curiosity and drive will be just as important.

Why join now?

Australian businesses are entering one of the most significant periods of technological change in decades.

Demand for cloud ERP, digital transformation and AI-enabled business improvement continues to accelerate, creating exceptional opportunities for advisers who can help organisations navigate change with confidence.

Our client combines specialist technology expertise, trusted business relationships and the agility to deliver tailored solutions to Australia's SME and mid-market sector.

If you're looking for the next step in your career, there has never been a better time to join.

Ready to build something meaningful?

If you're looking for another software sales role, there are plenty to choose from.

If you're looking for a career in technology consulting, where you'll help organisations solve meaningful business challenges, build relationships across Australia and play a genuine role in shaping a growing commercial function, we'd like to hear from you.

We are looking for D365 Business central Consultants (functional) for a Microsoft Partner, that is currently looking to expand their D365 BC team in Sydney.



Responsibilities:



* Lead the functional delivery of Dynamics 365 Business Central projects, working closely with customers to gather requirements, facilitate workshops, design solutions, and support successful implementations.
* Mentor and develop junior consultants through coaching, knowledge sharing, and day-to-day guidance, playing a key role in building the capability of the consulting team.
* Collaborate with technical consultants and developers to ensure solutions are practical, scalable, and aligned with Business Central best practices.
* Support implementations across Finance and Supply Chain modules, with exposure to Manufacturing considered highly desirable.



Requirements:

* Proven experience delivering Dynamics 365 Business Central (or Dynamics NAV) implementations in a Functional Consultant, Senior Consultant, or similar client-facing role.
* Demonstrated ability to mentor, support, and develop junior consultants, with strong leadership qualities and a collaborative approach to team success.
* Strong functional expertise across Finance and Supply Chain Management, with Manufacturing experience viewed as a significant advantage.
* Solid techno-functional understanding of Business Central, combined with excellent stakeholder management, communication skills, and a proactive mindset with a desire to learn and grow.



If you think this job opportunity fits what you are looking for my client would like to arrange interviews as soon as possible.

a.oberzeiser@nigelfrank.com


Your benefits of working with Nigel Frank:

Nigel Frank International is the world's leading executive search firm specializing in the recruitment of exclusively Microsoft Dynamics (AX, NAV& CRM) and Microsoft Technologies professional and managerial staff.

We have the largest job offering in our specialty area of MS Dynamics and the Microsoft Stack. We have quickly become the leader in Microsoft Dynamics recruitment, offering well over one thousand open jobs in Microsoft Dynamics and the Microsoft Stack.

Senior Functional Consultant - Microsoft Dynamics 365 CE

Location: Sydney, NSW (3 days per week in office)
Employment Type: Permanent, Full-Time
Salary: $165,000 - $180,000 + Super + Bonus
Interview Process: Active hiring process with interviews taking place now. The client is moving quickly and looking to secure the right candidate ASAP.

The Opportunity

An established Microsoft-focused consulting business is seeking an experienced Senior Functional Consultant to lead the delivery of Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform projects across enterprise clients.

This is an opportunity to join a high-performing consulting team delivering large-scale digital transformation initiatives, working with senior stakeholders and helping organisations modernise customer engagement, service delivery, and business processes through the Microsoft ecosystem.

The role offers strong career progression, exposure to complex enterprise projects, and the opportunity to work alongside some of the most experienced Dynamics professionals in the market.

Key Responsibilities

Business Analysis & Requirements Management

* Lead discovery workshops, business analysis activities, and fit-gap assessments.
* Facilitate stakeholder workshops and process design sessions.
* Gather, document, and manage business requirements throughout the project lifecycle.
* Develop user stories, process maps, acceptance criteria, and functional specifications.
* Ensure alignment between business objectives and delivered solutions.

Solution Design

* Lead functional solution design across Dynamics 365 CE and Power Platform implementations.
* Recommend best-practice, out-of-the-box functionality before considering customisation.
* Produce Functional Design Documents (FDDs) and detailed solution specifications.
* Collaborate with technical teams to ensure scalable and maintainable solutions.
* Support solution governance and design approval processes.

Stakeholder Management

* Act as the key functional contact for business stakeholders.
* Run design reviews, solution demonstrations, and validation workshops.
* Present recommendations, risks, assumptions, and business impacts to senior audiences.
* Manage stakeholder expectations throughout project delivery.

Agile Delivery

* Support backlog management, sprint planning, and prioritisation activities.
* Work closely with Project Managers, Architects, and Development teams.
* Monitor risks, dependencies, and delivery milestones.
* Contribute to governance and steering committee activities where required.

Testing & Quality Assurance

* Define test strategies and acceptance criteria.
* Support SIT and UAT activities.
* Review test cases and validate business outcomes.
* Assist with defect management and resolution.
* Ensure solutions meet agreed business requirements and quality standards.

Deployment & Hypercare

* Support release planning, go-live activities, and business readiness.
* Coordinate end-user training and knowledge transfer.
* Provide leadership during post-go-live support and hypercare phases.
* Drive continuous improvement and lessons learned initiatives.

Skills & Experience Required

* Minimum 8 years' experience delivering Microsoft Dynamics CRM / Dynamics 365 CE solutions.
* Experience leading multiple end-to-end Dynamics 365 CE implementations.
* Strong workshop facilitation and stakeholder management experience.
* Proven ability to produce Functional Design Documents, User Stories, Process Maps, and Solution Specifications.
* Strong understanding of Agile and Waterfall delivery methodologies.
* Excellent communication, consulting, and presentation skills.
* Demonstrated experience managing requirements across complex enterprise environments.

Preferred Experience

* Experience within Banking, Financial Services, Insurance, Wealth Management, or other regulated industries.
* Experience working on enterprise-scale transformation programs.
* Understanding of customer onboarding, customer servicing, complaints management, case management, and sales processes.
* Microsoft Dynamics 365 and Power Platform certifications.
* Experience working with clients across Australia and the wider APAC region.

Technology Stack

Dynamics 365

* Dynamics 365 Sales
* Dynamics 365 Customer Service
* Dynamics 365 Customer Insights / Journeys
* Customer Voice

Power Platform

* Power Apps
* Power Automate
* Power BI
* Power Pages
* Copilot Studio

Additional Exposure (Desirable)

* Dataverse
* Azure Integration Services
* APIs & Web Services
* Azure DevOps
* JavaScript Customisations
* Plugins & Custom Workflows
* PCF Controls

What's On Offer?

* Salary package of $165,000 - $180,000 + Super + Bonus
* Additional bonus available for candidates currently employed by leading Microsoft Dynamics consulting partners
* Hybrid working model with 3 days per week in the Sydney office
* Exposure to large-scale Dynamics 365 and Power Platform transformation programs
* Strong career progression opportunities
* Collaborative and highly experienced consulting team
* Ongoing certification support and professional development

Apply Now

Interviews are already underway and the hiring team is looking to move quickly. If you're an experienced Dynamics 365 CE Functional Consultant looking to step into a senior leadership role within a growing Microsoft practice, we'd be keen to have a confidential discussion.