Business Analyst Dynamics CRM / 365 CE
As part of a freelance assignment for an end client based in Ghent, we are looking for a Dynamics CRM / 365 CE Business Analyst.
Integrate into a team of experts, you intervene on the solution in order to optimize the system and support users.
Your tasks will be:
* Understand the needs and define the solution.
* Understanding Business Expectations.
* Understand and analyze business issues to optimize the solution.
* Write agendas and minutes of workshops and meetings.
* Write detailed functional specifications.
* Set up internal test plans and participate in testing.
* Distinguish anomalies and evolutions, obtain the validation of the customer for the management of evolutions.
* Provide CRM training for end users.
Your profile:
* 4 years experience of Microsoft Dynamics CRM / 365 CE,
* Experience on the Customer Service module.
* Some technical skills is a plus.
* Analytical and synthesis skills,
* Sense of Communication and Writing,
* You speak Dutch and English fluently
* Versatility, rigor and involvement.
My client is looking to fill this role as soon as possible, so if you think you have the relevant skills for this role, please send your CV to y.sebia@nigelfrank.com
Nigel Frank International is the global leader in Microsoft Technology recruitment. With a multilingual network of consultants in more than 15 locations worldwide, we place more Microsoft Azure, Dynamics and Stack professionals with Microsoft partners and end users than any other recruitment company.
We understand the need for discretion and would be happy to speak to any Microsoft Dynamics candidate considering a new assignment, now or in the future.
