Skills and Experience:
* Deep understanding of Policy Administration Systems (PAS) functionality and architecture.
* Experience with specific PAS platforms (Eclipse Broking, Applied Epic, SaaS solutions) is highly desirable.
* Familiarity with insurance products and their configuration within a PAS.
* Proficiency in troubleshooting and resolving complex technical issues.
* Experience with system integrations (APIs, web services, batch processes), as PAS often integrates with many other core insurance systems (CRM, Claims, Billing, Data Warehouses).
* Understanding of SaaS and cloud technologies if the PAS is cloud-based.
* Basic understanding of network configuration as it pertains to system connectivity.
* Broad understanding of security principles and secure development practices in enterprise systems.
* API Development/Management (RESTful, SOAP): Experience in designing, implementing, and consuming APIs for seamless data exchange between PAS and other systems.
* System Enhancement & Integration: Focus on improving PAS capabilities through configuration, customisation, and seamless integration with other critical business systems.
* Proven track record in supporting and administering an array of different technology stacked applications or enterprise platforms.
* Broad understanding of security principles and high-level understanding of secure development practices.
* Good understanding of end-to-end business processes within a relevant domain
* Excellent verbal and technical communication skills, with the ability to effectively communicate with technical and non-technical colleagues at all levels.
* Understanding and experience working within the ITIL Service Delivery framework.
Technical skills:
* Cloud Platforms and SaaS/PaaS solutions
* Application configuration
* PAS Data Model
* API Management
* Policy Administration System configuration
* Mimecast
* Performance Testing
* Patch management, Group policy management
Understanding of:
* Security (All disciplines)
* Data & Reporting (Desirable)
* Policy Administration Systems (Insurance)
* Microsoft & Google products
* SaaS licensing & Commercials
