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Contract Data Engineer & Analyst - £400/pd

Please note - this role will require you to be based in the North East and able to attend the Newcastle office 2-3 days per week. This organisation is not able to offer sponsorship.

We are seeking an experienced Data Engineer / Data Analyst contractor to provide hybrid support across data engineering and analysis during a team refresh. This engagement is initially for 3 months, with a strong focus on maintaining business‑as‑usual reporting and delivering a key migration from Excel to SQL / Power BI.

This role requires a self‑sufficient, trusted contractor who can quickly understand an existing data estate, work confidently with limited documentation, and make sound recommendations when improving or stabilising solutions.

Key responsibilities include:

* Maintain and support existing data pipelines to ensure BAU continuity
* Convert a critical Excel‑based report/dashboard into a robust SQL and Power BI solution
* Deliver ad‑hoc, priority reporting requests as needed
* Work independently to analyse data structures and logic where documentation is limited
* Provide a clear handover to the incoming Data & Insights Manager at the end of the contract

Required experience:

* Proven experience across data engineering and analytical reporting in live environments
* Strong capability working autonomously with minimal oversight or documentation
* Confidence in making recommendations and proposing practical improvements
* Experience supporting BAU reporting alongside project work
* Strong communication skills, particularly around handover and knowledge transfer

Technology in use:

* Azure SQL Databases
* Azure Ubuntu Virtual Machines
* Apache Airflow
* Power BI
* Python
* REST & SOAP APIs

To apply for this role please submit your CV or contact David Airey on 0191 338 7508 or at d.airey@tenthrevolution.com.

Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.

Technical Support Specialist

About the Role

We are looking for a proactive and customer-focused Technical Support Specialist to join a growing software support team. This is an exciting opportunity to work with a cloud-based business software platform, providing expert technical assistance to customers and helping them get the most from our solutions.

You'll be responsible for investigating technical issues, troubleshooting software problems, and working closely with internal teams to deliver timely resolutions. This role is ideal for someone who enjoys solving complex problems, communicating with customers, and working in a collaborative, fast-paced software environment.

This position is hybrid, with a combination of office-based and remote working following the successful completion of probation.

Key Responsibilities

Customer Support

* Deliver high-quality technical support to customers via telephone, email and support portal.
* Investigate and resolve software-related issues using effective troubleshooting techniques.
* Manage your own workload, ensuring support requests are prioritised and progressed within agreed service levels.
* Accurately record all customer interactions and technical findings within the support ticketing system.
* Assist customers with software functionality, configuration and best practice.
* Escalate complex or unresolved issues to senior technical teams when appropriate.
* Reproduce software defects and provide detailed information to engineering teams to support investigation and resolution.
* Keep customers informed throughout the support process, providing regular updates and clear communication.

Service Excellence

* Deliver an outstanding customer experience by providing professional, knowledgeable and friendly support.
* Contribute to the development of internal knowledge articles and support documentation.
* Identify opportunities to improve support processes and customer satisfaction.
* Ensure service level agreements (SLAs) and departmental performance targets are consistently achieved.

Team Collaboration

* Work closely with Product, Engineering and Customer Success teams to resolve technical issues efficiently.
* Share customer feedback and recurring issues to help influence future product improvements.
* Collaborate with colleagues across the business to deliver a seamless customer experience.
* Support additional team initiatives and projects as required.

Skills & Experience

We're looking for someone with:

* At least two years' experience within a software or application support role.
* Strong problem-solving skills with the ability to diagnose and resolve technical issues.
* Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to a range of users.
* Experience supporting customers in a fast-paced software or SaaS environment.
* A customer-first mindset with a genuine passion for delivering excellent service.
* Experience using service desk or ITSM platforms to manage support requests.
* The ability to prioritise multiple tasks and work effectively under pressure.
* A collaborative approach and the confidence to work across multiple teams.

Technical Knowledge

Essential:

* Experience supporting software applications.
* Familiarity with Windows operating systems and Microsoft 365.
* Experience using remote support tools.
* General understanding of networking and IT infrastructure.
* Knowledge of support ticket management and incident handling.

Desirable:

* Basic SQL or MySQL knowledge.
* Experience supporting ERP, finance or business management software.
* Understanding of accounting processes or financial systems.
* Experience within construction, engineering or similar project-based industries.
* Previous experience working within a cloud-based SaaS organisation.

What You'll Receive

* Competitive salary.
* Hybrid working arrangement.
* Generous annual leave allowance.
* Company pension scheme.
* Life assurance.
* Health and wellbeing benefits, including access to healthcare support and employee assistance services.
* Flexible benefits programme, including retail discounts and wellbeing initiatives.
* Ongoing training and professional development opportunities.
* A supportive, collaborative working environment with genuine opportunities for career progression.

Data & AI Engineer - Up to £50,000

Location: Newcastle or Manchester - Hybrid
Security Clearance: UK SC eligibility required

The Opportunity

We are supporting a leading organisation within the Technology and Data space that deliver large-scale, technology-enabled transformations. This team specialises in building modern, data-driven solutions that enable better decision-making, automation, and innovation.

This role is ideal for a Data Engineer or AI Engineer who enjoys working across the full data lifecycle and wants to build practical, scalable solutions using modern data and AI technologies.



The Role

As a Data & AI Engineer, you will design, build and maintain data pipelines, analytical platforms and AI-enabled capabilities that support business-critical use cases. You will work closely with analysts, engineers, and stakeholders to translate requirements into robust, production-ready solutions.

Key responsibilities:

* Designing and building scalable data pipelines, datasets, and data models
* Integrating data from multiple structured and unstructured sources
* Developing advanced analytics, machine learning and AI solutions where appropriate
* Building Generative AI solutions using large language models and prompt/context engineering
* Ensuring data quality, reliability, and performance through testing and monitoring
* Optimising data and model performance for scale and efficiency



Required Experience & Skills

* Proven experience in a Data Engineer, Data Developer, AI Engineer or similar role
* Strong programming skills in Python and SQL
* Experience building and maintaining data pipelines
* Exposure to cloud data platforms, data warehouses, or big data technologies
* Strong analytical and problem-solving skills
* Ability to communicate technical concepts to non-technical stakeholders



Security & Compliance:

* Appointment to this role is subject to eligibility for and successful attainment of UK Security Check (SC) clearance



Working Model:

* Hybrid working with a Manchester or Newcastle base



Why Apply?

* Work on high-impact, enterprise-scale data and AI initiatives
* Gain exposure to a wide variety of industries and complex systems
* Be part of a collaborative, inclusive engineering culture
* Access structured career development, training and progression opportunities

Technical Support Coordinator

3-Month Fixed-Term Contract

About the Role

We're looking for a proactive and customer-focused Technical Support Coordinator to join our Customer Support team on a 3-month fixed-term contract.

As the first point of contact for customers, you'll play an important role in delivering an excellent support experience. You'll be responsible for answering incoming enquiries, logging support tickets, gathering key information about technical issues, and ensuring each request is prioritised and assigned to the correct team.

This is an ideal opportunity for someone with previous customer service, helpdesk or technical support experience who enjoys working in a fast-paced environment and takes pride in providing outstanding service.

Key Responsibilities

* Act as the first point of contact for customers contacting the Technical Support team.
* Answer incoming telephone calls and respond to customer enquiries in a professional and friendly manner.
* Accurately log all support requests within the ticketing system, ensuring all relevant information is captured.
* Ask the right questions to fully understand each customer's issue before assigning the ticket.
* Assess the urgency and impact of each request, applying the appropriate priority level.
* Escalate high-priority or complex issues to the relevant technical teams.
* Keep customers updated on the progress of their support request and manage expectations throughout the process.
* Ensure all customer interactions are recorded accurately and in line with company procedures.
* Work closely with the wider support team to ensure a smooth and efficient service.

About You

We're looking for someone who is organised, confident and enjoys helping customers.

You'll ideally have:

* Previous experience in a customer service, helpdesk, service desk or technical support role.
* Excellent communication skills, both written and verbal.
* A calm and professional approach when dealing with customers, including challenging situations.
* Strong attention to detail and the ability to accurately record information.
* Good organisational skills with the ability to manage multiple tasks and priorities.
* Confidence using computer systems and learning new software.
* Experience using a ticketing or service desk system would be beneficial but isn't essential.

What You'll Receive

* Competitive salary.
* A supportive and collaborative team environment.
* The opportunity to gain valuable experience within a growing technology business.
* Ongoing support and training throughout your contract.
* A varied role where no two days are the same.

Data Engineer

Location: Newcastle upon Tyne
Salary: Up to £80,000

The Opportunity

We are seeking a Data Engineer to join a growing data team responsible for developing and maintaining a modern cloud-based data platform. This role offers the opportunity to work on large-scale data challenges, build robust data solutions and contribute to the continued evolution of the organisation's data capabilities.

The successful candidate will play a key role in designing, developing and optimising data pipelines that support reporting, analytics and business-critical decision-making. You will collaborate with a range of stakeholders to ensure data is accessible, reliable and delivered efficiently across the organisation.

Key Responsibilities

*

Design, build and maintain scalable and reliable data pipelines.
*

Develop and support ETL/ELT processes for ingesting and transforming data from multiple sources.
*

Enhance and maintain cloud-based data infrastructure within AWS.
*

Monitor, troubleshoot and optimise data workflows to ensure high performance and reliability.
*

Implement best practices around data quality, governance and monitoring.
*

Support the development of a centralised data platform and data architecture.
*

Work closely with analysts, engineers and business stakeholders to understand data requirements and deliver solutions.
*

Participate in code reviews and contribute to engineering standards and best practices.
*

Identify opportunities to improve existing processes through automation and optimisation.
*

Ensure data solutions are secure, scalable and aligned with business objectives.

Skills & Experience Required

Essential

*

3-6 years' experience in Data Engineering or a related discipline.
*

Strong programming experience with Python.
*

Advanced SQL skills and experience working with large datasets.
*

Hands-on experience with AWS services and cloud-based data platforms.
*

Experience building and maintaining production-grade data pipelines.
*

Experience using Airflow for workflow orchestration.
*

Strong version control experience using Git.
*

Understanding of data modelling principles and database design.
*

Excellent problem-solving and analytical skills.
*

Strong communication skills with the ability to engage technical and non-technical stakeholders.

Desirable

*

Experience working with data lakes or modern data warehouse technologies.
*

Exposure to Infrastructure as Code tools.
*

Experience with CI/CD practices and automated deployment pipelines.
*

Knowledge of data governance, monitoring and observability tools.
*

Experience working within fast-paced, data-driven environments.

What's on Offer

*

Salary up to £80,000.
*

Opportunity to work with modern cloud and data technologies.
*

Exposure to complex, high-impact data engineering challenges.
*

Collaborative and highly skilled technical environment.
*

Career development and progression opportunities.
*

Hybrid working environment.
*

Competitive benefits package.

If you are passionate about building reliable data platforms, solving complex engineering problems and delivering scalable data solutions, we would be interested in speaking with you.

Data & AI Engineer - Hybrid role in Technology - Up to £51k

The Role

As a Data & AI Engineer, you'll design, build and maintain data pipelines, analytics platforms and AI-powered capabilities all linked to high-impact business use cases. You'll collaborate closely with analysts, engineers and stakeholders to turn requirements into reliable, production-ready solutions.

Key responsibilities:

* Designing and building scalable data pipelines, datasets, and data models
* Integrating data from multiple structured and unstructured sources
* Developing advanced analytics, machine learning and AI solutions where appropriate
* Building Generative AI solutions using large language models and prompt/context engineering
* Ensuring data quality, reliability, and performance through testing and monitoring
* Optimising data and model performance for scale and efficiency

Required Experience & Skills

* Proven experience in a Data Engineer, Data Developer, AI Engineer, or similar role
* Strong programming skills in Python and SQL
* Experience building and maintaining data pipelines
* Exposure to cloud data platforms, data warehouses, or big data technologies
* Strong analytical and problem-solving skills
* Ability to communicate technical concepts to non-technical stakeholders

Why Apply?

* Work on high-impact, enterprise-scale data and AI initiatives
* Gain exposure to a wide variety of industries and complex systems
* Be part of a cooperative, inclusive engineering culture
* Access structured career development, training and progression opportunities

AI Foundry Software Developer - Newcastle, full time in office role



A firm providing bespoke technology solutions to businesses operating in the banking and financial services industries are seeking an AI Foundry Software Developer to join their rapidly expanding team in Newcastle. This role is part of a new initiative in partnership known as AI Foundry to form a team of versatile, pioneering software engineers who will be charged with building, deploying and managing a suite of AI-augmented and highly customisable multi-tenant business applications. They are looking for a senior but hands-on software engineer to lead this team.



Responsibilities

* Join a team of software developers and platform engineers, contributing to a collaborative and supportive environment
* Engage directly with users, stakeholders, and subject matter experts to identify requirements, applying sound judgement to design and deliver pragmatic, effective solutions
* Take on early responsibility for high-quality end-to-end software delivery
* Partner with client teams to deliver products and projects collaboratively
* Challenge current systems and processes to achieve common goals through technical excellence and innovation
* Keep abreast of AI and technology trends that will keep us at the forefront of what is possible

What makes a great candidate

* Excellent, modern programming and software design skills
* UI development experience using Typescript and React
* Passionate about technology and the use of AI to accelerate and empower engineers
* Able to work in a very dynamic and integrated team and business environment
* Engaged in all aspects of software delivery with a product-oriented, customer-focused mindset
* A naturally brilliant communicator who can skilfully orchestrate the efforts of coding agents and globally distributed colleagues
* Energy, ambition and grit are as important as strong technical, critical thinking and problem-solving skills
* A minimum 2.1 degree obtained in Computer Science, or a related field, from a top University, as well as strong A Levels

IT Systems Manager

Up to £45,000

I am seeking an experienced, hands‑on IT professional to take ownership of IT systems, infrastructure and third‑party suppliers within a large, multi‑site retail and services business operating across the UK.

This role sits within the operational function and is central to keeping the business running day to day. You will ensure systems are reliable, issues are resolved quickly and technology continues to support both store‑based and head‑office teams effectively.

This opportunity is ideal for someone who thrives working independently, enjoys being close to the detail and takes pride in solving real operational problems rather than managing a large internal IT team. Alongside core support and infrastructure responsibilities, you will play a key role in shaping the next phase of the company's IT strategy, including the transition to a single managed service provider and greater adoption of Microsoft 365, automation and AI‑enabled insight.

Responsibilities

* Own day‑to‑day IT operations across head office and a large multi‑site retail estate
* Act as the primary conduit between the business and external IT partners
* Lead and coordinate the transition to a single Managed Service Provider
* Support and maintain on‑site servers, networks and core systems including Sage and retail till systems
* Manage and optimise Microsoft 365 services including Outlook, Teams, SharePoint and Power BI
* Respond quickly and pragmatically to operational IT issues that impact trading or store performance
* Support data, reporting and automation initiatives, including Power BI, SQL‑based reporting tools and AI‑driven insight

Skills and Experience

* Proven experience in a hands‑on IT support, systems or infrastructure role
* Strong working knowledge of Microsoft 365, on‑prem servers and IT infrastructure
* Experience managing and coordinating third‑party IT suppliers or MSPs
* Organised, persistent and able to work independently without a wider IT team
* Exposure to automation, data reporting, Power BI or AI‑driven solutions

What's on Offer

* Salary of up to £45,000
* Predominantly remote working, with occasional travel to North East England
* High‑autonomy role with genuine ownership of IT across the business
* Opportunity to influence IT direction and modernise systems without heavy bureaucracy

This is just a brief overview of the opportunity. To learn more, simply apply with your CV and we'll be in touch to discuss the role in more detail.

Tenth Revolution Group are the go‑to recruiter for Data & AI and Technology roles in the UK, offering more opportunities nationwide than any other recruitment agency. We are proud sponsors of SQLBits, Power Platform World Tour, and the London Fabric User Group.

Head of AI

Type: Permanent

The Opportunity

A global professional services organisation is seeking an AI Capability Leader to design and scale its AI learning and community strategy. This senior role focuses on building practical, market-aligned AI capability while supporting enterprise clients and internal go-to-market activity.

The Role

You will lead the design and evolution of AI learning pathways aligned to current and emerging market needs, working across areas such as GenAI, machine learning, data science, and AI engineering. Partnering closely with commercial and delivery teams, you'll ensure learning programmes are job‑ready, commercially relevant, and aligned to wider business goals.

You will also build and grow a global AI community, creating structured engagement and opportunities for collaboration, knowledge sharing, and mentorship. Insights from this ecosystem will directly influence learning outcomes and client-facing solutions.

As a subject matter expert, you'll support AI readiness assessments, client conversations, and AI go‑to‑market initiatives.

Key responsibilities include:

* Designing and curating AI learning pathways aligned to industry demand
* Building and nurturing a global AI practitioner and mentor community
* Supporting AI readiness frameworks and client capability assessments
* Contributing to AI go‑to‑market messaging, thought leadership, and pre‑sales activity



About You

* Background in AI, data, analytics, or related consulting / enablement roles
* Experience delivering AI learning, talent, or capability-building programmes
* Strong understanding of applied AI and GenAI trends
* Comfortable engaging senior stakeholders across technical and commercial teams



Why Apply

This is a high-impact opportunity to influence AI capability at scale within a globally connected organisation at the forefront of AI transformation.

Data Engineer

Up to £50,000

About the Role

We are seeking a Data Engineer to support the design and delivery of modern data and AI solutions within a large, highly regulated organisation undergoing digital transformation.

This role sits within a technology and data function focused on delivering business driven, cloud enabled solutions. You will play a key role in building scalable data pipelines, developing AI enabled capabilities, and supporting the delivery of high quality analytics solutions that drive business value.

This opportunity is ideal for someone early in their career with a strong foundation in data engineering or software development, who is passionate about data and AI. You will gain exposure to modern data platforms, machine learning and emerging technologies such as generative AI.

You will work closely with analysts, engineers and business stakeholders, helping to translate requirements into robust technical solutions, while contributing to data quality, governance and performance optimisation.

Responsibilities

* Design, build and maintain scalable data pipelines and datasets to support analytics and AI use cases
* Integrate data from multiple sources, ensuring consistency, quality and reliability
* Optimise data processing, storage and model performance for efficiency and scalability
* Develop and implement AI and machine learning models
* Support the development of generative AI solutions using large language models and prompt engineering
* Produce clear technical documentation covering pipelines, models and data structures
* Adhere to data governance, security and compliance standards

Skills and Experience

* Experience as a Data Engineer, Data Developer, AI Engineer or similar role
* Strong programming skills in Python and SQL
* Experience building data pipelines and working with structured and unstructured data
* Understanding of data modelling and data integration concepts
* Familiarity with machine learning or generative AI frameworks

What's on Offer

* Salary of up to £50,000
* Hybrid working model (Newcastle based)
* Structured learning and development with exposure to modern data and AI technologies
* Opportunity to work on large scale, impactful transformation programmes
* Supportive and collaborative team environment
* Strong focus on career progression and skill development

This is just a brief overview of the opportunity. To learn more, simply apply with your CV and we'll be in touch to discuss the role in more detail.