Esker Consultant / Administrator
Location: Remote
Duration: 4 Month Contract (with potential extension)
Start: ASAP
A client of ours is looking to bring on an Esker Consultant / Administrator to support their Esker on Demand (EOD) environment post-implementation. This role will be a blend of functional support, system administration, and user enablement - ideal for someone who can own day-to-day Esker operations while working closely with business users and technical teams.
Key Responsibilities:
* Manage and maintain Esker configurations including users, groups, tables, and workflows
* Monitor daily system performance and troubleshoot issues to ensure smooth operations
* Handle data imports, table mapping, and system integrations with ERP platforms
* Configure and maintain dashboards, views, and reporting capabilities
* Support SFTP setup (inbound/outbound channels) and assist with SSO configurations and certificate renewals
* Work with AP processes including automatic processing, duplicate detection, and PO reconciliation
* Act as the primary point of contact between business users and Esker Support, managing and qualifying tickets before escalation
* Provide user training, documentation, and ongoing support to improve adoption and efficiency
* Maintain internal documentation for system changes, enhancements, and workflows
* Stay up to date with Esker releases, tools, and best practices
Required Experience:
* Experience in an Esker Administrator or similar system/application admin role
* Strong understanding of Esker document processing and ERP integrations
* Experience supporting AP automation workflows
* Ability to troubleshoot and resolve system and process-related issues
* Experience working directly with end users and driving system adoption
* Strong communication skills with the ability to bridge business and technical teams
* Esker certification (or willingness to maintain certification) preferred
Nice to Have:
* Experience working in high-volume AP environments
* Exposure to post-implementation Esker support and optimization
* Experience with training, documentation, and process improvement initiatives
This is a great opportunity for someone who enjoys being hands-on in Esker while also playing a key role in improving processes and supporting business users day-to-day.
Feel free to reach out directly with your updated resume to p.patel1@nigelfrank.com!
