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For Permanent and Contract in Coventry

    Systems Analyst - Business Central

    England, West Midlands, Coventry

    • £40,000 to £40,000 GBP
    • Other Role
    • Skills: Dynamics 365 Business Central
    • Seniority: Junior

    Job description

    Job Title: Microsoft Dynamics Business Central Support Analyst

    Location: North West (On-site)

    Salary: Up to £40,000 per annum

    Role Overview: As a Microsoft Dynamics Business Central Support Analyst, you will be responsible for managing and resolving BC support tickets, offering first-line technical assistance, and acting as the internal point of contact (POC) for all Business Central-related matters. You will work closely with our internal teams to ensure the smooth running of the system and assist with user queries, troubleshooting, and ongoing system improvements.

    Key Responsibilities:

    * Provide first-line support for Microsoft Dynamics Business Central users, managing and resolving support tickets in a timely and efficient manner.
    * Serve as the internal point of contact for all BC-related inquiries, ensuring that users receive the appropriate guidance and solutions.
    * Collaborate with internal teams to identify system issues and suggest improvements or updates.
    * Troubleshoot and diagnose system errors and performance issues, escalating to senior technical staff when necessary.
    * Assist with system updates, patches, and configuration changes, ensuring minimal disruption to business operations.
    * Provide training and support to internal users on system functionalities and best practices.

    Key Requirements:

    * Proven experience in supporting Microsoft Dynamics Business Central (BC).
    * Strong problem-solving and troubleshooting skills with the ability to work independently.
    * Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders.
    * Ability to manage and prioritise multiple support tickets and requests in a fast-paced environment.
    * A good understanding of Business Central modules and functionality is preferred.
    * Strong attention to detail and a proactive approach to identifying and resolving issues.

    Why Join Us:

    * Competitive salary up to £40,000.
    * Holiday entitlement + Bank
    * Opportunities for career growth and development.
    * On-site role in the North West with a close-knit team.

    If you have a passion for Microsoft Dynamics BC and are ready to make an impact in a key internal support role Apply today to take the next step in your career!

    Senior Dynamics Developer

    England, West Midlands, Coventry

    • £60,000 to £72,500 GBP
    • Developer/Programmer Role
    • Skills: MS Dynamics - CRM, MS Dynamics 365 Customer Engagement
    • Seniority: Mid-level

    Job description

    Currently seeking a D365 CE Developer, with experience working on D365 CE - Sales & Marketing, to join a forward-thinking team at a well-established end user!

    This position offers the successful candidate the opportunity to take on a leading role in designing and developing Dynamics 365 CE enhancements, working closely with a like-minded team and applying their technical skills to have a significant impact on their D365 CE/CRM projects.

    My client offers a flexible, hybrid working model (2 days a week - Coventry) with an excellent starting salary and benefits.

    Roles & Responsibilities

    * Working on varied projects to develop and implement Dynamics 365 CE
    * Engage with stakeholders to gain a more detailed understanding of the requirements, where required.
    * Bringing fresh ideas for improvements and influencing how they are implemented.
    * Create and build solutions as part of an agile team, ensuring a collaborative approach to achieve exceptional results.

    Skills and Qualifications

    * Strong experience with Microsoft Dynamics 365 CRM, including customisations and configurations.
    * Proficiency in C#, .NET, and JavaScript for plugin development and extending the platform.
    * Proven track record in automating business processes within D365.
    * Excellent problem-solving skills and the ability to collaborate effectively with colleagues and end users.
    * Understanding of the full software development life-cycle, with a keen eye for detail and quality

    Interested? Apply today for more details