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For Permanent in England

Head of IT (Dynamics - BC)

England, Cheshire

  • £75,000 to £75,000 GBP
  • Other Role
  • Skills: Dynamics 365 Business Central, MS Dynamics - NAV (Navision)
  • Seniority: Senior

Job description

Head of IT - Dynamics 365 Business Central Focus
Up to £75,000 | Hybrid | Manchester

Are you an experienced IT leader with a strong background in Microsoft Dynamics 365 Business Central?

This is a fantastic opportunity to join a well-established organisation as their Head of IT, taking ownership of all technology operations with a heavy focus on optimising, developing, and supporting their Business Central environment.

The role:

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Oversee the IT function across infrastructure, systems, and applications
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Take full ownership of Dynamics 365 Business Central, driving enhancements and ensuring system performance
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Manage external vendors and support partners
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Lead future upgrades, integrations, and automation projects
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Work closely with finance and operations to align technology with business goals
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Develop and implement IT strategy, policies, and best practices

What you'll bring:

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Proven experience leading IT within an SME or mid-sized organisation
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Strong working knowledge of Dynamics 365 Business Central (or NAV)
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Experience managing projects, budgets, and third-party relationships
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Ability to translate business requirements into practical technical solutions
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Strategic thinker with a hands-on approach

What's on offer:

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Salary up to £75,000 depending on experience
*

Hybrid working
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Autonomy to shape the IT function and drive real business impact
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Supportive and forward-thinking leadership team

If you're an IT leader passionate about driving system and process improvement through Business Central, this role offers the chance to make a lasting impact.

Apply now to learn more about this hybrid Head of IT position in Manchester.

many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Dynamics Business Central - System Manager

England, Merseyside

  • £65,000 to £65,000 GBP
  • Other Role
  • Skills: Dynamics 365 Business Central, MS Dynamics - NAV (Navision)
  • Seniority: Mid-level

Job description

Systems Manager - Dynamics 365 Business Central Focus

Up to £65,000 | Hybrid | Manchester

Are you an experienced Systems Manager or Business Systems Lead with strong hands-on knowledge of Microsoft Dynamics 365 Business Central?

This is an excellent opportunity to join a growing organisation and take ownership of their core business systems, ensuring stability, improvement, and alignment with business needs.

The role:

*

Oversee day-to-day management and optimisation of Dynamics 365 Business Central
*

Act as the key contact for system issues, improvements, and development requests
*

Manage integrations between BC and other business applications
*

Lead upgrades, testing, and user training
*

Collaborate with finance and operations teams to improve system processes and reporting
*

Manage relationships with external partners and system providers

What you'll bring:

*

Proven experience managing Dynamics 365 Business Central (or NAV) environments
*

Strong understanding of finance and operational workflows
*

Experience leading system upgrades, configuration, and process improvements
*

Excellent communication and stakeholder management skills
*

Hands-on, solution-focused approach

What's on offer:

*

Salary up to £65,000 depending on experience
*

Hybrid working
*

A key role with real ownership of systems and processes
*

Opportunity to influence future system development and strategy

If you're a proactive systems professional who enjoys improving processes and driving system performance through Business Central, this is a role where you can make a real impact.

Apply now to learn more about this Systems Manager opportunity in Manchester.

new

Head of Engineering

England, London

  • £80,000 to £150,000 GBP
  • Other Role
  • Skills: Head of Engineering - Remote (UK) - £80k-£150k - GenAI, ML, Spark
  • Seniority: Senior

Job description

Head of Engineering - Remote - UK - £80,000-£150,000 GenAI, ML, Spark



Why Join This Company?

This is a leadership role for someone who wants to work in a truly AI‑first engineering environment, not a business experimenting at the edges. The company is already well ahead of the curve, building new products at the intersection of search intelligence and LLM‑driven platforms such as ChatGPT and Gemini.

Engineering is genuinely modern AI is embedded into both product and development workflows, with around 70% of code generated using AI and teams actively experimenting with advanced approaches.

The work is almost entirely greenfield, with new teams, products and systems being built from scratch, creating a fast‑moving, startup‑style environment that suits leaders energised by pace, change and unconventional problem‑solving rather than legacy ways of working.



You'll Work With

* Cross‑functional teams spanning:

* Web Engineering (React / TypeScript)
* Data Engineering (distributed systems, Spark‑based platforms)
* Data Science & Machine Learning

* A highly technical CTO who is deeply invested in AI adoption and modern engineering
* Product leadership following significant recent evolution and change
* A remote, growing engineering organisation with a collaborative, informal working style



What You'll Be Doing

* Leading and overseeing Web, Data and Data Science teams (around 30 people total)
* Managing 5-6 direct reports, with a strong focus on soft‑skills leadership
* Providing clarity, structure and knowledge flow across teams as the organisation scales
* Owning engineering execution while partnering closely with Product and the CTO
* Ensuring AI‑assisted development practices are effective, scalable and sustainable
* Building a strong, connected remote culture that supports collaboration and momentum

This is not a hands‑on coding role, but genuine enthusiasm for technology, AI and modern engineering practices is essential.



Benefits / What's on Offer

* £80,000-£150,000 salary range
* Flexibility to stretch for the right profile
* Fully remote working
* A senior leadership role with real influence over teams, culture and technology
* The chance to work in a company far ahead of the average organisation in AI adoption
* Greenfield products built with modern tooling and a startup mindset
* Friendly, informal culture with a relaxed working style



Key Experience Required

You must have experience working across all three areas below (depth can vary, exposure is essential):

* A Web Engineering team
* A Data Engineering team using distributed technologies (e.g. Spark)
* A Data Science team working with Machine Learning

In addition, you'll bring:

* Experience leading multi‑disciplinary engineering organisations
* Strong people leadership and soft‑skills capability
* Confidence managing remote teams and building connection at scale
* Comfort operating in a fast‑paced, evolving environment
* A genuine interest in AI, modern engineering tools and new ways of working



Interested?

Roles like this don't come up often! Apply now or send your CV directly. Interviews are moving quickly and flexibility is available for the right person.

Data and Analytics Analyst

England, Tyne and Wear, Newcastle upon Tyne

  • £55,000 to £60,000 GBP
  • Other Role
  • Seniority: Mid-level

Job description

Senior Data & Analytics Analyst- £55,000- Hybrid



About the Role

As a Senior Data & Analytics Analyst, you'll play a key role in driving data excellence across our organisation. Using your technical and analytical expertise, you'll support internal teams and external partners - including assureds, brokers, and suppliers - by delivering actionable insights and reliable data solutions.

You'll work closely with data engineers and stakeholders to design and develop datasets, data models, and dashboards, translating complex information into clear, accessible insights that guide decision-making.

Key Responsibilities

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Deliver regular management and regulatory reports, and handle ad-hoc data requests.
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Support the annual renewal budgeting process, ensuring underwriters have the right tools and data.
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Partner with Underwriting to deliver insights that enhance pricing and product performance.
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Collaborate with Technology to evolve our data architecture and maintain reliable, fit-for-purpose datasets.
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Promote data literacy and best practices across the business, driving adoption of data tools and insights.
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Identify opportunities to improve operational efficiency through better use of data.

About You

Essential

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Excellent communication and stakeholder management skills.
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Highly organised and self-driven, able to manage multiple priorities.
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Strong numerical reasoning and analytical ability.
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Advanced Excel and Power BI (or similar) skills.
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Experience in the insurance industry.

Desirable

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Marine or specialty lines insurance experience.
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SQL and Power Query proficiency.
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Experience with data governance.
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Chartered Insurance Institute qualifications.
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Understanding of reinsurance.

System Manager (Dynamics - BC)

England, Greater Manchester, Manchester

  • £65,000 to £65,000 GBP
  • Other Role
  • Skills: Dynamics 365 Business Central, MS Dynamics - NAV (Navision)
  • Seniority: Mid-level

Job description

Systems Manager - Dynamics 365 Business Central Focus

Up to £65,000 | Hybrid | Manchester

Are you an experienced Systems Manager or Business Systems Lead with strong hands-on knowledge of Microsoft Dynamics 365 Business Central?

This is an excellent opportunity to join a growing organisation and take ownership of their core business systems, ensuring stability, improvement, and alignment with business needs.

The role:

*

Oversee day-to-day management and optimisation of Dynamics 365 Business Central
*

Act as the key contact for system issues, improvements, and development requests
*

Manage integrations between BC and other business applications
*

Lead upgrades, testing, and user training
*

Collaborate with finance and operations teams to improve system processes and reporting
*

Manage relationships with external partners and system providers

What you'll bring:

*

Proven experience managing Dynamics 365 Business Central (or NAV) environments
*

Strong understanding of finance and operational workflows
*

Experience leading system upgrades, configuration, and process improvements
*

Excellent communication and stakeholder management skills
*

Hands-on, solution-focused approach

What's on offer:

*

Salary up to £65,000 depending on experience
*

Hybrid working
*

A key role with real ownership of systems and processes
*

Opportunity to influence future system development and strategy

If you're a proactive systems professional who enjoys improving processes and driving system performance through Business Central, this is a role where you can make a real impact.

Apply now to learn more about this Systems Manager opportunity in Manchester.

Microsoft Dynamics 365 Contact Center Architect

England, London, City of London

  • £85,000 to £115,000 GBP
  • Other Role
  • Skills: MS Dynamics
  • Seniority: Senior

Job description

Solution Architect - Microsoft Dynamics 365 (Customer Engagement & Contact Centre / Omnichannel)

Location: Hybrid (blend of office, client site, and home working)
Clearance Requirement: Must be eligible for Security Check (SC) clearance - applicants must have resided continuously in the UK for the past 5 years

About the Role

Our client, a leading global technology and digital transformation consultancy, is seeking a Dynamics 365 Solution Architect with strong experience in Customer Engagement (CE) and either Contact Centre or Omnichannel solutions.

This is an excellent opportunity to join a well-established Microsoft practice that delivers complex, large-scale transformation programmes across a range of industries - including Retail, Utilities, Manufacturing, Transport, and Health.

As a Solution Architect, you will play a pivotal role in shaping, defining, and delivering enterprise-grade Dynamics 365 solutions. You'll be involved throughout the full project lifecycle - from early client engagement and presales through to design, delivery, and go-live - ensuring that every solution is secure, scalable, and fit for purpose.

Key Responsibilities

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Lead the design of end-to-end Dynamics 365 CE and Contact Centre/Omnichannel solutions.
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Translate business requirements and user needs into robust, scalable technical architectures.
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Design with a focus on security, performance, accessibility, and scalability.
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Define and oversee integration architectures, leveraging the wider Microsoft technology stack including Azure and Power Platform.
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Engage directly with stakeholders across all levels, from business users to C-suite executives, building trust and confidence in the technology.
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Support presales activities by contributing technical insight, effort estimation, and solution documentation.
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Stay informed of the latest Microsoft innovations, particularly around AI-first capabilities and Copilot extensibility, ensuring clients benefit from emerging technology trends.

Skills & Experience Required

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Proven background delivering Microsoft Dynamics 365 Customer Engagement (CE) solutions.
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Hands-on experience with either Dynamics 365 Omnichannel for Customer Service or Contact Centre implementations.
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Strong understanding of the Power Platform (Power Apps, Power Automate, Power Virtual Agents).
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Experience across the full implementation lifecycle of Dynamics 365 projects.
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Working knowledge of Microsoft Dynamics CRM SDK, C#, Visual Studio, and Azure DevOps.
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Familiarity with Continuous Integration (CI) and Continuous Delivery (CD) practices.
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Strong consulting and stakeholder management skills - able to bridge technical and business conversations effectively.
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Experience delivering within Agile frameworks, including sprint-based delivery and user story creation.
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Up-to-date Microsoft certifications in Dynamics 365 or Power Platform are highly desirable.

What's on Offer

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Join one of the most reputable Microsoft partners in the market, delivering high-profile transformation projects with genuine social impact.
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Work alongside a diverse community of Dynamics and Power Platform experts.
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Excellent opportunities for professional development and continuous learning.
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A flexible hybrid working model that promotes work-life balance.
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A supportive and inclusive environment where innovation and collaboration are encouraged.

If you're an experienced Dynamics 365 Solution Architect with a background in Customer Engagement and either Contact Centre or Omnichannel, this is an outstanding opportunity to take on a technically challenging and strategically impactful role within a globally recognised consultancy.

Head Of IT - Southampton - cGBP80K

England, Hampshire, Southampton

  • £70,000 to £80,000 GBP
  • Other Role
  • Skills: head of IT, ITSM, ITIL, ERP, O365, Active Directory, Cyber security,
  • Seniority: Mid-level

Job description

Head Of IT - Southampton - c£80K



Nigel Frank are supporting are supporting a fast- paced operationally demanding business to find a hands-on IT leader with experience driving technology strategy, modernising legacy environments, and leading high‑performing teams.



Proven experience delivering enterprise‑scale infrastructure improvements, strengthening cyber security posture, and aligning IT services with commercial goals. Combines strong technical depth with the ability to translate complex IT concepts into clear business language.



Key Strengths

* Hands‑on technical leadership across infrastructure, security, data, and support.
* Confident and approachable communicator, able to simplify IT for non‑technical audiences.
* Proven in fast‑paced, high‑visibility environments with no room to hide.
* Strong cultural fit for empowered, feedback‑driven organisations.
* Able to challenge the status quo and bring fresh thinking to long‑established operations.
* Comfortable onsite presence and engaging deeply with the workforce to build trust.



Key Skills & Experience

* Senior leadership experience across IT services, infrastructure, and operational IT delivery. Extensive technical background with Office 365, Active Directory, enterprise networks, cloud services, and endpoint management.
* Proven success managing large‑scale endpoint estates and leading major infrastructure or transformation projects.
* Strong grounding in IT governance, ITSM / ITIL frameworks, and cybersecurity best practice.
* Experience developing cyber security controls, risk assessments, and disaster recovery plans.
* Vendor and stakeholder management within customer‑focused, multi‑site operations.
* Experience supporting or implementing platforms such as Salesforce and ERP systems.



If you'd like to discuss this opportunity in more detail, please contact Evie Ellson on +44 (0)203 808 7291 or send your CV to e.ellson@nigelfrank.com