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Head of IT - Dynamics 365 Business Central Focus
Up to £75,000 | Hybrid | Manchester

Are you an experienced IT leader with a strong background in Microsoft Dynamics 365 Business Central?

This is a fantastic opportunity to join a well-established organisation as their Head of IT, taking ownership of all technology operations with a heavy focus on optimising, developing, and supporting their Business Central environment.

The role:

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Oversee the IT function across infrastructure, systems, and applications
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Take full ownership of Dynamics 365 Business Central, driving enhancements and ensuring system performance
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Manage external vendors and support partners
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Lead future upgrades, integrations, and automation projects
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Work closely with finance and operations to align technology with business goals
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Develop and implement IT strategy, policies, and best practices

What you'll bring:

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Proven experience leading IT within an SME or mid-sized organisation
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Strong working knowledge of Dynamics 365 Business Central (or NAV)
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Experience managing projects, budgets, and third-party relationships
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Ability to translate business requirements into practical technical solutions
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Strategic thinker with a hands-on approach

What's on offer:

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Salary up to £75,000 depending on experience
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Hybrid working
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Autonomy to shape the IT function and drive real business impact
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Supportive and forward-thinking leadership team

If you're an IT leader passionate about driving system and process improvement through Business Central, this role offers the chance to make a lasting impact.

Apply now to learn more about this hybrid Head of IT position in Manchester.

many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Systems Manager - Dynamics 365 Business Central Focus

Up to £65,000 | Hybrid | Manchester

Are you an experienced Systems Manager or Business Systems Lead with strong hands-on knowledge of Microsoft Dynamics 365 Business Central?

This is an excellent opportunity to join a growing organisation and take ownership of their core business systems, ensuring stability, improvement, and alignment with business needs.

The role:

*

Oversee day-to-day management and optimisation of Dynamics 365 Business Central
*

Act as the key contact for system issues, improvements, and development requests
*

Manage integrations between BC and other business applications
*

Lead upgrades, testing, and user training
*

Collaborate with finance and operations teams to improve system processes and reporting
*

Manage relationships with external partners and system providers

What you'll bring:

*

Proven experience managing Dynamics 365 Business Central (or NAV) environments
*

Strong understanding of finance and operational workflows
*

Experience leading system upgrades, configuration, and process improvements
*

Excellent communication and stakeholder management skills
*

Hands-on, solution-focused approach

What's on offer:

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Salary up to £65,000 depending on experience
*

Hybrid working
*

A key role with real ownership of systems and processes
*

Opportunity to influence future system development and strategy

If you're a proactive systems professional who enjoys improving processes and driving system performance through Business Central, this is a role where you can make a real impact.

Apply now to learn more about this Systems Manager opportunity in Manchester.

Business Analyst

Location: Manchester (Hybrid - 2/3 days in office)

Salary: Up to £40,000 depending on experience

Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands-on Business Analyst who's keen to make an impact across multiple areas of the business.

What you'll do:

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Work closely with stakeholders across departments to analyse and improve business processes
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Support system enhancements, integrations, and reporting within core business applications
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Bridge the gap between technical and non-technical teams, translating requirements effectively
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Contribute to e-commerce and digital transformation initiatives
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Get involved in broader business projects, supporting continuous growth and improvement

What we're looking for:

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Previous experience as a Business Analyst, ideally within a retail or e-commerce environment
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Exposure to business applications, ERP, or CRM systems
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Strong communication and problem-solving skills
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A proactive attitude and willingness to get stuck in across all areas of the business

This is a great fit for someone looking to grow with a fast-moving organisation and play a key role in shaping their future systems and processes.

Management Accountant
Manchester (On-site)
Salary up to 50k DOE

A growing and well established organisation in Manchester is searching for a Management Accountant to join its on site finance team. This role is a key part of the business and will give you real ownership across reporting insight and the full month end cycle.

Role Responsibilities
* Produce monthly management accounts with clear variance analysis
* Support budgeting and forecasting cycles
* Partner with senior leaders to deliver meaningful financial insight
* Maintain accurate balance sheet reconciliations
* Assist with year end duties and external audits
* Drive process improvements and support wider finance projects

About You
* CIMA or ACCA qualified
* Strong background in management accounting
* Confident working with ERP systems ideally Microsoft Dynamics BC
* Comfortable working on site as part of a close and collaborative team
* Strong analytical mindset with excellent attention to detail

This is a brilliant chance for someone who wants to take real ownership of their work and play a big part in shaping the financial direction of a growing organisation.

If this sounds like the right move for you please apply or get in touch for a chat.

Dynamics 365 CE Solutions Architect

Newcastle-Upon-Tyne - Hybrid

Responsibilities:

🔍 Discovery
Use your deep understanding of Dynamics 365 and collaborate with subject matter experts to:

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Understand client goals, challenges, and business needs.
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Lead discovery workshops to capture both functional and non-functional requirements across CRM, infrastructure, integration, and compliance.

🧩 Design

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Translate client needs into smart, scalable Dynamics solutions.
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Create clear and relevant technical documentation.
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Guide clients in building their enterprise CRM roadmap using your subject matter expertise.

🚀 Delivery

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Lead and oversee D365 CE implementations.
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Ensure high-quality, value-driven solutions are delivered that meet client expectations.

💡 Thought Leadership

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Contribute to internal thought leadership and help keep the team at the cutting edge of Dynamics innovation.
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Provide expert input into proposals and pre-sales activity to support growth and credibility.

🤝 Teamwork

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Collaborate within a diverse, inclusive, and supportive environment where everyone's contributions are valued.
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Share your knowledge and mentor others across projects and teams.

Essential Skills & Experience:

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Strong expertise in Dynamics 365 CE/CRM and its role in driving business success.
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Experience with other Microsoft technologies including Power Platform, Azure, M365, and Active Directory.
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Ability to lead workshops, gather detailed requirements, and design client-centric solutions.
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Advanced Microsoft certifications in Dynamics 365 Sales, Marketing, or Customer Service.
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Proven experience delivering full project lifecycles, from discovery through to post-implementation support.
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Excellent communication skills-able to translate complex ideas for non-technical audiences.
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Involvement in RFP responses and business development activities.
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Hands-on experience in technical consultant or architect roles focused on Dynamics 365 CE.

Benefits:

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* Private Medical, Dental, Enhanced Pension & More!

Senior Data & Analytics Analyst- £55,000- Hybrid



About the Role

As a Senior Data & Analytics Analyst, you'll play a key role in driving data excellence across our organisation. Using your technical and analytical expertise, you'll support internal teams and external partners - including assureds, brokers, and suppliers - by delivering actionable insights and reliable data solutions.

You'll work closely with data engineers and stakeholders to design and develop datasets, data models, and dashboards, translating complex information into clear, accessible insights that guide decision-making.

Key Responsibilities

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Deliver regular management and regulatory reports, and handle ad-hoc data requests.
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Support the annual renewal budgeting process, ensuring underwriters have the right tools and data.
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Partner with Underwriting to deliver insights that enhance pricing and product performance.
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Collaborate with Technology to evolve our data architecture and maintain reliable, fit-for-purpose datasets.
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Promote data literacy and best practices across the business, driving adoption of data tools and insights.
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Identify opportunities to improve operational efficiency through better use of data.

About You

Essential

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Excellent communication and stakeholder management skills.
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Highly organised and self-driven, able to manage multiple priorities.
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Strong numerical reasoning and analytical ability.
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Advanced Excel and Power BI (or similar) skills.
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Experience in the insurance industry.

Desirable

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Marine or specialty lines insurance experience.
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SQL and Power Query proficiency.
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Experience with data governance.
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Chartered Insurance Institute qualifications.
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Understanding of reinsurance.

Systems Manager - Dynamics 365 Business Central Focus

Up to £65,000 | Hybrid | Manchester

Are you an experienced Systems Manager or Business Systems Lead with strong hands-on knowledge of Microsoft Dynamics 365 Business Central?

This is an excellent opportunity to join a growing organisation and take ownership of their core business systems, ensuring stability, improvement, and alignment with business needs.

The role:

*

Oversee day-to-day management and optimisation of Dynamics 365 Business Central
*

Act as the key contact for system issues, improvements, and development requests
*

Manage integrations between BC and other business applications
*

Lead upgrades, testing, and user training
*

Collaborate with finance and operations teams to improve system processes and reporting
*

Manage relationships with external partners and system providers

What you'll bring:

*

Proven experience managing Dynamics 365 Business Central (or NAV) environments
*

Strong understanding of finance and operational workflows
*

Experience leading system upgrades, configuration, and process improvements
*

Excellent communication and stakeholder management skills
*

Hands-on, solution-focused approach

What's on offer:

*

Salary up to £65,000 depending on experience
*

Hybrid working
*

A key role with real ownership of systems and processes
*

Opportunity to influence future system development and strategy

If you're a proactive systems professional who enjoys improving processes and driving system performance through Business Central, this is a role where you can make a real impact.

Apply now to learn more about this Systems Manager opportunity in Manchester.

Solution Architect - Microsoft Dynamics 365 (Customer Engagement & Contact Centre / Omnichannel)

Location: Hybrid (blend of office, client site, and home working)
Clearance Requirement: Must be eligible for Security Check (SC) clearance - applicants must have resided continuously in the UK for the past 5 years

About the Role

Our client, a leading global technology and digital transformation consultancy, is seeking a Dynamics 365 Solution Architect with strong experience in Customer Engagement (CE) and either Contact Centre or Omnichannel solutions.

This is an excellent opportunity to join a well-established Microsoft practice that delivers complex, large-scale transformation programmes across a range of industries - including Retail, Utilities, Manufacturing, Transport, and Health.

As a Solution Architect, you will play a pivotal role in shaping, defining, and delivering enterprise-grade Dynamics 365 solutions. You'll be involved throughout the full project lifecycle - from early client engagement and presales through to design, delivery, and go-live - ensuring that every solution is secure, scalable, and fit for purpose.

Key Responsibilities

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Lead the design of end-to-end Dynamics 365 CE and Contact Centre/Omnichannel solutions.
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Translate business requirements and user needs into robust, scalable technical architectures.
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Design with a focus on security, performance, accessibility, and scalability.
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Define and oversee integration architectures, leveraging the wider Microsoft technology stack including Azure and Power Platform.
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Engage directly with stakeholders across all levels, from business users to C-suite executives, building trust and confidence in the technology.
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Support presales activities by contributing technical insight, effort estimation, and solution documentation.
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Stay informed of the latest Microsoft innovations, particularly around AI-first capabilities and Copilot extensibility, ensuring clients benefit from emerging technology trends.

Skills & Experience Required

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Proven background delivering Microsoft Dynamics 365 Customer Engagement (CE) solutions.
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Hands-on experience with either Dynamics 365 Omnichannel for Customer Service or Contact Centre implementations.
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Strong understanding of the Power Platform (Power Apps, Power Automate, Power Virtual Agents).
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Experience across the full implementation lifecycle of Dynamics 365 projects.
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Working knowledge of Microsoft Dynamics CRM SDK, C#, Visual Studio, and Azure DevOps.
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Familiarity with Continuous Integration (CI) and Continuous Delivery (CD) practices.
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Strong consulting and stakeholder management skills - able to bridge technical and business conversations effectively.
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Experience delivering within Agile frameworks, including sprint-based delivery and user story creation.
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Up-to-date Microsoft certifications in Dynamics 365 or Power Platform are highly desirable.

What's on Offer

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Join one of the most reputable Microsoft partners in the market, delivering high-profile transformation projects with genuine social impact.
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Work alongside a diverse community of Dynamics and Power Platform experts.
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Excellent opportunities for professional development and continuous learning.
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A flexible hybrid working model that promotes work-life balance.
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A supportive and inclusive environment where innovation and collaboration are encouraged.

If you're an experienced Dynamics 365 Solution Architect with a background in Customer Engagement and either Contact Centre or Omnichannel, this is an outstanding opportunity to take on a technically challenging and strategically impactful role within a globally recognised consultancy.

Head Of IT - Southampton - c£80K



Nigel Frank are supporting are supporting a fast- paced operationally demanding business to find a hands-on IT leader with experience driving technology strategy, modernising legacy environments, and leading high‑performing teams.



Proven experience delivering enterprise‑scale infrastructure improvements, strengthening cyber security posture, and aligning IT services with commercial goals. Combines strong technical depth with the ability to translate complex IT concepts into clear business language.



Key Strengths

* Hands‑on technical leadership across infrastructure, security, data, and support.
* Confident and approachable communicator, able to simplify IT for non‑technical audiences.
* Proven in fast‑paced, high‑visibility environments with no room to hide.
* Strong cultural fit for empowered, feedback‑driven organisations.
* Able to challenge the status quo and bring fresh thinking to long‑established operations.
* Comfortable onsite presence and engaging deeply with the workforce to build trust.



Key Skills & Experience

* Senior leadership experience across IT services, infrastructure, and operational IT delivery. Extensive technical background with Office 365, Active Directory, enterprise networks, cloud services, and endpoint management.
* Proven success managing large‑scale endpoint estates and leading major infrastructure or transformation projects.
* Strong grounding in IT governance, ITSM / ITIL frameworks, and cybersecurity best practice.
* Experience developing cyber security controls, risk assessments, and disaster recovery plans.
* Vendor and stakeholder management within customer‑focused, multi‑site operations.
* Experience supporting or implementing platforms such as Salesforce and ERP systems.



If you'd like to discuss this opportunity in more detail, please contact Evie Ellson on +44 (0)203 808 7291 or send your CV to e.ellson@nigelfrank.com

Management Accountant
Manchester (On-site)
Salary up to 50k DOE

A growing and well established organisation in Manchester is searching for a Management Accountant to join its on site finance team. This role is a key part of the business and will give you real ownership across reporting insight and the full month end cycle.

Role Responsibilities
* Produce monthly management accounts with clear variance analysis
* Support budgeting and forecasting cycles
* Partner with senior leaders to deliver meaningful financial insight
* Maintain accurate balance sheet reconciliations
* Assist with year end duties and external audits
* Drive process improvements and support wider finance projects

About You
* CIMA or ACCA qualified
* Strong background in management accounting
* Confident working with ERP systems ideally Microsoft Dynamics BC
* Comfortable working on site as part of a close and collaborative team
* Strong analytical mindset with excellent attention to detail

This is a brilliant chance for someone who wants to take real ownership of their work and play a big part in shaping the financial direction of a growing organisation.

If this sounds like the right move for you please apply or get in touch for a chat.