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For Permanent in Birmingham

D365 Senior CRM Functional Consultant

England, West Midlands, Birmingham

  • £70,000 to £80,000 GBP
  • Consultant Role
  • Skills: MS Dynamics 365 Customer Engagement
  • Seniority: Senior

Job description

Senior Dynamics 365 CRM Consultant

Salary: Up to £80,000

We are seeking an experienced Senior Dynamics 365 CRM Consultant to lead the delivery of high‑quality Microsoft Dynamics 365 solutions. This role offers the opportunity to work closely with clients, analyse business processes, design effective solutions, and drive successful end‑to‑end system implementations.

Key Responsibilities
* Lead full‑lifecycle Dynamics 365 CRM implementation projects.
* Analyse business requirements and translate them into scalable, future‑proof solutions.
* Design, configure, and customise Dynamics 365 applications to meet client needs.
* Provide expert guidance on best practices, solution architecture, and platform capabilities.
* Manage product backlogs, create user stories, and produce functional specifications.
* Facilitate workshops, discovery sessions, and stakeholder engagement activities.
* Deliver end‑user training and provide ongoing support post‑implementation.
* Ensure solution quality, performance, and adherence to project governance.
* Build strong, trusted client relationships and mentor junior consultants.

Skills & Experience
* Proven experience implementing and supporting Microsoft Dynamics 365 CRM solutions.
* Strong hands‑on experience with PowerApps and Power Automate (Flows).
* Demonstrated leadership across large‑scale or complex projects.
* Excellent business process mapping and requirements‑gathering capabilities.
* Strong communication skills with the ability to engage and influence stakeholders.
* Analytical mindset with strong problem‑solving abilities.

If you are a proactive, client‑focused consultant with deep Dynamics 365 expertise and a passion for delivering impactful, high‑value solutions, we'd love to hear from you.

Analytics Engineer

England, West Midlands, Birmingham

  • £40,000 to £45,000 GBP
  • Consultant Role
  • Skills: Power BI, DAX, Fabric
  • Seniority: Mid-level

Job description

Analytics Engineer - Power BI / Fabric

Hybrid - Staffordshire (3 days per week onsite)
Permanent - £45,000

A growing UK analytics consultancy is looking for a talented Analytics Engineer to join its expanding Analytics Practice. This is an opportunity to work end‑to‑end on high‑impact analytics solutions that directly support established organisations in making better, faster, data‑driven decisions.

The Role:

As an Analytics Engineer, you'll play a key role in transforming high‑quality data into trusted, scalable insight products. You will:

* Build and maintain enterprise‑grade Power BI semantic models
* Develop high‑quality Power BI reports, including advanced DAX
* Apply best practices across modelling, performance optimisation, and governance
* Collaborate closely with Data Engineering teams using Microsoft Fabric
* Provide responsive support for analytics products used across the organisation



Requirements:

* Hands-on experience with Power BI (data ingestion, modelling, DAX)
* Strong understanding of data modelling and star schema design
* Proven ability to create efficient, scalable analytical models and performant reports

Nice to have:

* Exposure to Microsoft Fabric
* Experience working with stakeholders to gather requirements
* Knowledge of data visualisation best practice
* Background in consulting or delivery environments



Why Apply:

* Work with modern tools including Microsoft Fabric
* Join a supportive, quality-driven environment
* Contribute to meaningful analytics projects with real societal impact
* Hybrid working with autonomy and room to grow
* Salary up to £45,000

AWS Data Engineer

England, West Midlands, Birmingham

  • £70,000 to £80,000 GBP
  • Consultant Role
  • Skills: AWS, Redshift, S3, DBT
  • Seniority: Mid-level

Job description

Data Engineer (AWS) - Remote - £80,000

An exciting, high-growth technology scale‑up is seeking a Data Engineer to help evolve and strengthen its modern data foundations. This organisation builds a global, API‑first platform used by major enterprise brands to improve data quality, automate workflows, and enhance the reliability of their marketing and operational data.

This is a fantastic opportunity to join a business experiencing rapid expansion, where data is central to product innovation, analytics, machine learning, and AI initiatives. You'll work with modern tooling, collaborate closely with Engineering and DevOps, and help shape a robust, scalable data ecosystem.



The Role

As a Data Engineer, you will play a key role in building and improving data pipelines, increasing access to platform and event data, and developing reliable, reusable datasets that support analytics and data‑driven decision‑making.

You'll take ownership of evolving the company's AWS‑based data infrastructure and contribute directly to high‑impact initiatives across analytics, ML, and AI.



Key Responsibilities:

* Build, maintain and enhance data pipelines from operational systems into analytics platforms
* Partner with Engineering & DevOps to support ingestion, replication and platform data flows
* Define data storage strategy and manage data in AWS S3
* Build analytics‑ready datasets in AWS Redshift, using dbt for transformation
* Improve data quality, monitoring and documentation across the data stack
* Support ML/AI initiatives with clean, well‑structured datasets
* Ensure data practices align with GDPR, security and compliance standards



Experience Required

* Strong SQL skills and experience working with AWS Redshift
* Strong Python experience for production data pipelines
* Hands‑on experience with dbt for modelling and transformations
* Familiarity with AWS services
* Comfortable partnering with Engineering and DevOps on data workflows
* Understanding of version control and CI/CD best practices

Benefits:

* 25 days' annual leave and your birthday off
* Stock options eligibility
* Remote working
* Career development opportunities in a scaling tech environment
* Employee Assistance Programme - 24/7 wellbeing support
* Regular team socials and events
* Pension plan

D365 CE Functional Consultant

England, West Midlands, Birmingham

  • £70,000 to £80,000 GBP
  • Consultant Role
  • Skills: MS Dynamics 365 Customer Engagement
  • Seniority: Mid-level

Job description

Dynamics 365 CE Functional Consultant

We are seeking a talented Functional/Business Consultant with strong expertise in Microsoft Dynamics 365 Customer Engagement (CE) to join our team in a fully remote capacity. This role is ideal for individuals who thrive in collaborative environments and are passionate about delivering impactful, user‑focused solutions.

Key Responsibilities
* Analyse business needs and translate them into clear, actionable functional requirements.
* Support the design, configuration, and implementation of Dynamics 365 CE solutions.
* Collaborate closely with cross‑functional teams to ensure successful project delivery.
* Contribute to agile project environments, participating in planning, reviews, and continuous improvement.
* Communicate effectively with stakeholders at all levels to ensure alignment and clarity.

Skills & Experience
* Strong hands‑on experience with Microsoft Dynamics 365 CE, including core modules and capabilities.
* Proven background in business analysis and functional consulting.
* Experience working within agile project methodologies.
* Excellent communication and interpersonal skills, with the ability to build strong working relationships.
* Adaptability and strong organisational skills, with the ability to manage multiple priorities.

What We Offer
* Fully remote working with flexible hours.
* Professional development and training opportunities.
* A supportive, inclusive environment that values diverse perspectives and encourages innovation.

If you're a motivated professional looking to apply your Dynamics 365 CE expertise in a dynamic remote role, we'd love to hear from you. Your unique experience and perspective will help drive meaningful outcomes across our projects.

D365 CE Functional Consultant

England, West Midlands, Birmingham

  • £66,000 to £72,000 GBP
  • Consultant Role
  • Skills: MS Dynamics 365 Customer Engagement
  • Seniority: Mid-level

Job description

Dynamics 365 CE Functional Consultant - Customer Service & Omnichannel

Role Overview
Are you a Dynamics 365 Customer Engagement specialist with a passion for delivering exceptional customer service experiences? Do you enjoy designing modern, intelligent contact centre solutions using channels such as live chat, voice, digital communication services, and integrated telephony?

An organisation is seeking a Dynamics 365 CE Functional Consultant with strong expertise in Customer Service and Omnichannel capabilities to support the transformation of their customer engagement operations. This role offers the opportunity to shape innovative solutions that directly enhance service quality and user experience.
This is a permanent position with a hybrid working model.

Key Responsibilities
* Lead the full functional design and delivery of Dynamics 365 CE Customer Service, including Customer Service Workspace, Omnichannel, and core contact centre features.
* Configure and implement live chat, voice channels, and digital communication services to support real‑time customer interactions.
* Deploy and optimise Teams‑based telephony within the Dynamics 365 environment.
* Collaborate with stakeholders to gather requirements and translate them into scalable, intuitive solution designs.
* Work closely with technical teams to ensure seamless integration across platforms and supporting systems.
* Deliver workshops, training sessions, and adoption activities to ensure successful implementation.
* Maintain alignment with best‑practice standards, governance, and security requirements.
* Provide expert post‑deployment support and drive ongoing improvements.

Skills & Experience Required
* 5+ years' experience as a Dynamics 365 CE Functional Consultant with a focus on Customer Service.
* Strong knowledge of Customer Service Workspace, Omnichannel for Customer Service, and contact centre operations.
* Hands‑on experience implementing Omnichannel channels such as email, live chat, voice, and digital communication services.
* Proven experience integrating Teams‑based telephony with Dynamics 365.
* Understanding of telephony systems and wider contact centre technologies.
* Solid knowledge of the Power Platform, including Power Apps and Power Automate.
* Excellent communication and stakeholder engagement skills.
* Ability to produce high‑quality functional documentation and solution designs.
* Familiarity with ALM and DevOps practices.

Desirable Experience
* Exposure to Azure services, Power BI, or Customer Insights.
* Knowledge of ITIL or service management frameworks.
* Experience with AI‑driven features such as Copilot, sentiment analysis, or intelligent insights.

Preferred Certifications
* Dynamics 365 Customer Service Functional Consultant Associate
* Power Platform Functional Consultant Associate

About the Organisation
The organisation operates within a highly regulated sector and supports individuals with complex needs through a combination of clinical expertise, digital innovation, and customer‑centric service delivery. With a large, multidisciplinary workforce, they focus on improving access to essential services and enhancing the overall experience for the people they support.

Employee Benefits
Employees receive a competitive salary and a comprehensive benefits package, which may include:
* Generous annual leave entitlement
* Regular salary reviews
* Pension scheme
* Life assurance
* Employee benefits and discounts platform
* Private medical cover (subject to qualifying period)
* Ongoing learning and development opportunities
* Annual company‑wide events
* Access to on‑site facilities such as wellbeing spaces, fitness areas, or quiet rooms (where applicable)

Commitment to Inclusion & Sustainability
The organisation is committed to equality, diversity, and inclusion, ensuring fair treatment for all applicants regardless of background or personal characteristics. They also actively pursue sustainability initiatives and continue to reduce their environmental impact through ongoing improvement programmes.

Senior BI Developer

England, West Midlands, Birmingham

  • £65,000 to £80,000 GBP
  • Consultant Role
  • Skills: Fabric, Infor M3, Power BI, Data Engineering
  • Seniority: Senior

Job description

Senior BI Developer - (UK Based)

Location: United Kingdom - Remote
Salary: £80,000 + Benefits
Employment Type: Full‑time

A leading global organisation is seeking a highly skilled Senior BI Developer to join their expanding Group IT function. This is a key role within a modern, international BI landscape, where you'll lead the design, development, and optimisation of enterprise‑wide BI solutions using Microsoft Fabric, Power BI and advanced cloud‑based data engineering technologies.

About the Role

As Senior BI Developer, you'll translate complex business requirements into scalable, high‑quality BI solutions used across multiple regions. You will design and maintain enterprise data models, architect advanced Power BI solutions, and lead development within a Microsoft Fabric Lakehouse environment. This role also acts as a technical leader within the BI practice, supporting other developers and serving as the primary escalation point for advanced BI issues.


Key Responsibilities:

* Develop and maintain enterprise‑grade Power BI reports, datasets, and data models (including star schemas and dimensional models).
* Lead ETL/ELT design and optimisation within Microsoft Fabric Lakehouse, including Data Pipelines, Notebooks, and cloud‑based ingestion/transformation layers.
* Deliver complex SQL, Python, and PySpark solutions for large‑scale distributed processing.
* Coordinate workloads across BI developers and mentor junior and mid‑level team members.
* Ensure BI quality, governance, documentation, and performance standards are met.
* Collaborate with global teams on BI modernisation initiatives, ERP data projects, and multi‑region rollouts.


Skills & Experience

* Power BI (DAX, data modelling, composite models, dataset optimisation).
* Strong capability in Microsoft Fabric, including Lakehouse architecture, Data Pipelines, and Notebooks.
* Advanced SQL, T‑SQL optimisation, Python, and PySpark.
* Experience designing enterprise‑scale BI solutions in global environments.

Why Join?

* Work with cutting‑edge BI and cloud data technologies.
* Contribute to international BI modernisation and transformation programmes.
* Engage with global stakeholders and cross‑functional teams.
* Opportunities for international exposure and ongoing professional development.

Analytics Engineer

England, West Midlands, Birmingham

  • £45,000 to £45,000 GBP
  • Consultant Role
  • Skills: MS Business Intelligence, MS Power BI
  • Seniority: Mid-level

Job description

Analytics Engineer - Power BI / Fabric

Hybrid - Staffordshire (3 days per week onsite)
Permanent - £45,000

A growing UK analytics consultancy is looking for a talented Analytics Engineer to join its expanding Analytics Practice. This is an opportunity to work end‑to‑end on high‑impact analytics solutions that directly support established organisations in making better, faster, data‑driven decisions.

The Role:

As an Analytics Engineer, you'll play a key role in transforming high‑quality data into trusted, scalable insight products. You will:

* Build and maintain enterprise‑grade Power BI semantic models
* Develop high‑quality Power BI reports, including advanced DAX
* Apply best practices across modelling, performance optimisation, and governance
* Collaborate closely with Data Engineering teams using Microsoft Fabric
* Provide responsive support for analytics products used across the organisation



Requirements:

* Hands-on experience with Power BI (data ingestion, modelling, DAX)
* Strong understanding of data modelling and star schema design
* Proven ability to create efficient, scalable analytical models and performant reports

Nice to have:

* Exposure to Microsoft Fabric
* Experience working with stakeholders to gather requirements
* Knowledge of data visualisation best practice
* Background in consulting or delivery environments



Why Apply:

* Work with modern tools including Microsoft Fabric
* Join a supportive, quality-driven environment
* Contribute to meaningful analytics projects with real societal impact
* Hybrid working with autonomy and room to grow
* Salary up to £45,000

Senior Data Engineer

England, West Midlands, Birmingham

  • £55,000 to £65,000 GBP
  • Consultant Role
  • Skills: Azure, ADF, SQL, Power BI
  • Seniority: Senior

Job description

Senior Data Engineer - Up to £65,000 - Birmingham

Hybrid: 1-2 days on site per week
Location: Birmingham
Salary: £60,000-£65,000


A UK organisation is looking for a Senior Data Engineer to join its modern, high-performing data function. This is a unique opportunity to take on an end‑to‑end engineering role with real autonomy, visibility, and impact.

You'll be part of a small, skilled team operating with private‑sector delivery standards and minimal red tape. If you're looking for responsibility, technical breadth, and the chance to shape the future of a data platform, this role offers exactly that.



The Opportunity

As Senior Data Engineer, you will work across the full Azure data ecosystem, delivering clean, reliable data for analytics and BI while engaging directly with stakeholders across the organisation. This is a customer-facing role.

You will also mentor junior engineers, support planning and contribute to continuous improvement within a fast-evolving data team.



Key Responsibilities

* Build, maintain, and optimise Azure-based data pipelines
* Develop and enhance ETL/ELT processes from source systems through to a refined silver layer
* Work with Azure Blob Storage, SQL, Power BI datasets, and CI/CD pipelines
* Use Git and Azure DevOps for development and deployment
* Engage with business stakeholders, challenge requirements, and communicate insights
* Contribute to the design of future data architecture
* Support and mentor junior team members within a Scrum environment



Tech Stack

* Azure Cloud Services
* Azure Data Factory - essential
* SQL
* Power BI
* Git & Azure DevOps



What's on Offer:

* Up to £65,000 salary
* Great employer pension contribution
* 30 days annual leave + additional institutional holidays
* Very flexible working culture
* Hybrid working 1-2 days on-site
* And much more

Dynamics 365 CE Functional Consultant

England, West Midlands, Birmingham

  • £60,000 to £65,000 GBP
  • Consultant Role
  • Skills: MS Dynamics 365 Customer Engagement
  • Seniority: Mid-level

Job description

Dynamics 365 Customer Engagement (CE) Functional Consultant - Job Description

Overview
We are searching on behalf of our client for an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and optimisation of Dynamics 365 CE solutions. This role is ideal for someone with deep knowledge of CE modules-such as Sales, Customer Service, Marketing, and Case Management-and the ability to translate business requirements into effective, scalable system functionality.

Key Responsibilities
* Engage with business stakeholders to gather, analyse, and document requirements specifically related to Dynamics 365 CE processes
* Configure and customise CE modules, including Lead Management, Opportunity Management, Case Management, Customer Service, and Marketing Journeys
* Lead workshops, discovery sessions, and solution‑design discussions focused on CE capabilities
* Develop functional specifications for CE customisations, integrations, workflows, and Power Platform extensions
* Support integration activities involving CE, including data migration, API connectivity, and third‑party system alignment
* Conduct system testing and coordinate User Acceptance Testing (UAT) for CE features
* Deliver user training tailored to CE modules and create supporting documentation
* Collaborate with technical teams to ensure CE solutions are delivered according to best practices and client expectations
* Recommend improvements to CE processes, leveraging out‑of‑the‑box features and Microsoft best practices

Skills & Experience
* Proven experience as a Functional Consultant working specifically with Microsoft Dynamics 365 Customer Engagement
* Strong understanding of CE business processes: Sales pipelines, Customer Service operations, Case Management, Marketing automation, and Customer Insights
* Hands‑on experience configuring CE components: entities, forms, views, business rules, workflows, Power Automate flows, and security roles
* Ability to translate CE‑related business requirements into functional and technical specifications
* Knowledge of CE integrations, data migration strategies, and RESTful API connectivity (advantageous)
* Excellent communication and stakeholder‑management skills
* Strong analytical and problem‑solving abilities
* Experience working in Agile or hybrid project environments

Why This Opportunity
This is an excellent opportunity to join our client's dynamic and forward‑thinking organisation, where you will play a key role in shaping and enhancing their Dynamics 365 CE landscape. You'll work on impactful projects, collaborate with skilled teams, and gain exposure to the latest Microsoft technologies.