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D365 CRM Product Manager

Nigel Frank International are partnered with a growing Dynamics 365 CRM end user who are seeking a skilled Product Manager to drive change and help to expand the platform whilst maintaining positive user experience!

Responsibilities

* Lead the continuous enhancement of Dynamics 365 CE by gathering requirements, prioritising features, and ensuring solutions align with business goals.
* Collaborate with cross‑functional teams to translate complex business needs into clear, actionable product improvements.
* Oversee the full product lifecycle, from backlog management to release planning, ensuring timely and high‑quality delivery.
* Champion user experience, driving adoption through effective communication, training support, and iterative optimisation.

Skills & Experience

* Proven track record managing Dynamics 365 CE implementations, upgrades, and ongoing product evolution.
* Strong analytical capability to interpret business processes, identify gaps, and define practical, value‑driven solutions.
* Excellent communication and stakeholder engagement skills, with the ability to influence, align, and support diverse teams.
* Familiarity with agile methodologies, balancing strategic product thinking with hands‑on involvement in day‑to‑day delivery.

Benefits

* Starting Salary - £55k - £65k dependant on experience.
* Flexible, Remote Working Model
* Additional Benefits including Bonus, Enhanced Pension Contribution & More!

BI Product Owner - Hybrid (Birmingham - 1 day onsite) - Azure, Microsoft Fabric, Power BI, Azure DevOps - Up to £60,000



This is an opportunity to join a well‑established, high‑growth government supplier that's investing heavily in data, analytics, AI and digital transformation.

The business is moving away from siloed reporting towards a modern, insight‑led BI function and this role sits right at the centre of that journey. You'll have real influence, visibility at Director level, and the chance to shape how data is used across the entire organisation.

If you enjoy being close to the technology while working with senior stakeholders and want to play a key role in modernising BI within a regulated environment, this role ticks a lot of boxes.



You Will Work With:

* A centralised data & analytics team
* Senior business stakeholders across multiple functions, including HR
* The Director, providing regular BI insight and guidance
* Project teams driving process improvement and digital change
* Innovative initiatives including AI, Microsoft Fabric and onsite robotics collecting data



What Will Be Involved:

* Owning and evolving BI products across the organisation
* Gathering business insights and translating requirements into clear BI solutions
* Delivering impactful Power BI dashboards consolidating data from multiple sources
* Acting as Product Owner within Azure DevOps, managing backlogs and priorities
* Working very closely with BI developers, challenging, guiding and supporting delivery
* Driving the adoption of Microsoft Fabric and AI‑driven analytics
* Supporting data‑led decision making in a compliance‑heavy government supplier environment
* Collaborating with teams to identify opportunities to improve business processes through data



Benefits:

* Company car
* 5% bonus
* Hybrid working model (just 1 day onsite in Birmingham)
* Exposure to cutting‑edge BI, AI and data initiatives
* High‑visibility role with long‑term progression as the BI estate grows



Key Experience:

* 5+ years' experience in BI, analytics or data‑focused roles
* Strong business mindset with the ability to engage confidently with senior stakeholders
* Technical understanding of Azure, Power BI and Microsoft Fabric
* Experience working closely with BI developers and data teams
* Comfortable operating as a Product Owner / BI Lead within Azure DevOps
* Experience in regulated, compliance‑led or public sector environments is highly desirable



Interested?

Apply now to avoid missing out on the next stage of this organisation's data transformation.