Dynamics CRM Manager

Dynamics CRM Manager - Oxfordshire, Hybrid (2 days a week).

We're seeking a hands-on CRM Manager to lead the enhancement and day-to-day management of Microsoft Dynamics 365. This role combines technical execution with strategic thinking to ensure the CRM effectively supports data-driven decision-making and cross-team collaboration.

Key Responsibilities

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Manage and optimise Dynamics 365, including configuration, workflows, and user access.
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Ensure data quality, compliance, and useful segmentation for reporting and insight.
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Oversee CRM integrations with other key systems and support API/middleware development.
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Deliver training and documentation to encourage adoption and best practice use across teams.

Skills & Experience

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Proven experience with Microsoft Dynamics 365 CRM system development and management.
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Strong understanding of CRM architecture, data models, and GDPR-compliant practices.
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Ability to turn business requirements into technical solutions.
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Confident communicator with experience in documentation and user training.

Benefits

* Starting Salary - up to £47k dependent on experience
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Opportunity to lead CRM strategy and development in a dynamic, collaborative environment.
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Work with modern tech tools and cross-functional teams on impactful projects.
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Flexible working arrangements and a supportive culture of learning and development.