Business Architect

This position plays a pivotal role in a major Technology Enablement Programme aimed at modernising enterprise and commercial systems. Key initiatives include re-platforming CRM, e-commerce, and ticketing systems, establishing strong data governance practices, and integrating AI-driven automation solutions.

The Business Architect will lead enterprise-wide discovery efforts, mapping current-state ("as-is") and future-state ("to-be") landscapes, and developing a strategic roadmap to enable sustainable transformation across systems, data, and business processes.

Working across both Commercial and broader Enterprise domains, the Business Architect will analyse and design end-to-end business processes, system interactions, and data flows. Acting as a crucial link between strategic vision and operational execution, this role ensures all initiatives are cohesive, AI-enabled, and aligned with business goals.

Key Responsibilities:

* Lead discovery and analysis of current and future state across the organisation
* Design and maintain enterprise and commercial capability models and transformation roadmaps
* Contribute to governance of technology, data, and processes
* Champion AI-first process design and readiness for automation
* Facilitate collaboration and alignment among senior stakeholders and cross-functional teams

Core Focus Areas:

* Enterprise-wide discovery and architecture definition
* Business architecture and strategic alignment
* Data strategy and system integration planning
* Development of governance frameworks
* Optimisation of processes through AI and automation
* Stakeholder engagement and change leadership
* Requirements gathering and shaping practical, aligned solutions

This is a very exciting opportunity and a great time to join the business, so if interested please apply or reach out via a.warren@nigelfrank.com with your CV.