Head of Business Applications

Head of Business Applications - D365 CE Champion Wanted!
Location: UK, Remote

Salary: Competitive + Bonus + Benefits
Permanent | Full-Time

Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you!

Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement. This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business.

The Role:

As Head of Business Applications, you will:

* Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE.
* Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions.
* Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals.
* Oversee system governance, change management, and continuous improvement initiatives.
* Drive innovation through integration, automation, and data-driven decision-making.

What We're Looking For:

* Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing).
* Strong understanding of Power Platform, Azure integrations, and data architecture.
* Experience in leading cross-functional teams and managing third-party vendors.
* Strategic mindset with hands-on delivery capability.
* Excellent stakeholder engagement and communication skills.

Why Apply?

* Join a business committed to digital excellence and customer-centric innovation.
* Influence at a senior level and shape the future of business systems.
* Work in a collaborative, agile environment with real investment in technology.
* Competitive package, flexible working, and career progression opportunities.