IT Project Manager

Project Manager - IT / Infrastructure
Location: Essex (Hybrid - 3 days onsite)
Salary: Up to £55,000

Nigel Frank is working with a well-established Managed Service Provider in Essex to recruit an experienced IT Project Manager. This is a hybrid role, based primarily from the Essex head office, with occasional travel to new and existing client sites across the South East.

This role focuses on client onboarding, offboarding and IT transition projects, ensuring smooth handover of systems and services with minimal disruption. You'll take ownership of projects from initial assessment through to delivery and closure, working closely with internal technical teams and external stakeholders.

The Role

Lead end-to-end IT transition, onboarding and infrastructure projects
Own project planning, delivery, governance, risk and financial control
Carry out initial assessments and light technical audits of new client environments as part of onboarding
Coordinate internal teams, subject matter experts and third-party suppliers
Manage stakeholders, timelines, budgets and delivery expectations
Maintain clear project documentation, reporting and RAID logs
Ensure projects are delivered on time, within budget and to agreed quality standards

What We're Looking For

Proven experience as an IT Project Manager, ideally within an MSP environment
Strong experience delivering client onboarding, service transition or infrastructure projects
Comfortable performing high-level technical audits of new client environments
Solid understanding of IT systems, including at least three of the following: Microsoft 365 / Office 365 - Cloud technologies - Networking - Server / infrastructure environments - End-user / endpoint technologies
PRINCE2 Practitioner or equivalent project management qualification
Confident stakeholder management skills, including senior-level contacts
Strong planning, governance and financial management capability

The Details

Hybrid working - Essex office
Occasional travel to client sites across the South East
Salary up to £55,000 depending on experience
Permanent position with long-term progression opportunities