Support Analyst

D365 CE Support Analyst - Basingstoke (Hybrid) - £40k

Join an established, forward-thinking Microsoft Partner, delivering essential support and development across a range of industries to help clients implement and optimise their solutions!

Roles and Responsibilities

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Log, manage, and resolve D365 support tickets using Dynamics 365
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Apply updates such as new fields, form updates, workflows, or Power Automate flows
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Communicate effectively with clients and internal stakeholders
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Support onboarding and improvements for new and existing clients

Skills and Qualifications

* Experience with D365 CE customisations (fields, forms, workflows, security roles)
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Strong data handling skills (importing/exporting/validating data)
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Minimum 2 years in a support or helpdesk role
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Microsoft certs and knowledge of Power Platform, JavaScript, or Active Directory are a bonus

Benefits

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Starting Salary - up to £40k
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Tailored training and mentorship aligned to your career goals
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Exposure to Power Platform, scripting, and development tools
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Join a growing, supportive team with opportunities to progress