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My client is hiring for a Dynamics CRM Business Analyst located in Wayne, NJ

Base salary up to $115k

Hybrid role - 3 days/week onsite



About the role:

* Innovation Hub: Engage in a role where you'll drive enhancements to our cutting-edge sales systems, leveraging data-driven decisions and the latest tools and technologies.
* Collaborative Ecosystem: Collaborate with stakeholders, vendors, and developers to deliver exceptional solutions that optimize sales efficiency.
* Flexibility & Convenience: Enjoy a hybrid schedule of 3 days in office and 2 days remote, offering the flexibility you desire.

Responsibilities:

* System Enhancement: Analyzing sales system needs, proposing solutions, and ensuring our CRM remains optimized.
* Vendor Coordination: Working closely with vendors and developers to monitor progress and ensure stakeholder satisfaction.
* Training & Documentation: Creating effective training materials and evaluating their effectiveness.
* Platform Mastery: Managing CRM customization and administration for smooth operation.
* Second Level Support: Resolving service requests within SLA and documenting system bugs.

Requirements:

* Based in New Jersey
* Experience working cross-functionally with a Sales team.
* 3+ years of CRM experience, primarily in Microsoft Dynamics 365 and Power Platforms.
* Bachelor's Degree and/or advanced certifications in Microsoft Dynamics CRM.
* Hands-on experience with Microsoft Dynamics 365 CRM modules and Power Apps.
* Experience with SaaS and/or PaaS environments.
* Proficiency in SQL, .Net, D365, CRM SDK, CRM Plugins, Power Apps, and Power Automate.
* Experience in conceptual architecture design and technical solutions.
* Ability to work effectively in a team on large, complex technology projects.
* Strong problem-solving and troubleshooting skills.
* Experience gathering requirements and writing Functional Specifications.
* Well-organized and analytical with an ability to adapt quickly.
* Eager for continuous learning opportunities.

Compensation Benefits:

* Competitive salary and company bonus program.
* Annual Cost of Living Increase.
* Retirement Plan with company contribution of approximately 10% of annual compensation.

Health Benefits:

* Low-cost medical coverage for employees, spouses, and families.
* Health Reimbursement Account (HRA).
* Prescription Plan.
* Dental and vision coverage.
* Tax advantages through Flexible Spending Accounts.

Perks & Benefits:

* 20 Paid days off per calendar year.
* 8 Paid holidays.
* Employee Discount.
* Hybrid work schedule.