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pour Sous-traitance et durée indéterminée, Modern Workplace, Microsoft 365

    1st Line Support Engineer

    Wales, Isle of Anglesey

    • £23,000 to £28,000 GBP
    • Support Poste
    • Compétences: 1st Line Support, Office 365, SharePoint, Azure AD, Networking, Firewalls, Troubleshooting, M365, Active Directory, MS Defender, Windows Server, Intune
    • Seniority: Mid-level

    Description du poste

    Job role: 1st Line Support Engineer

    Location: Anglesey (On site / Hybrid)

    Clearance required: Eligibility for SC Clearance (*no sponsorship)



    This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they're looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in the North of Wales.



    Key Responsibilities

    * Providing first-line technical support to end-users both on site and remotely.
    * Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams).
    * Managing Azure Active Directory users, groups, and policies.
    * Assisting with Intune deployments and device management.
    * Logging, tracking, and resolving incidents via the service desk system.
    * Escalating complex issues to 2nd/3rd line teams where necessary.



    Key skills required:

    * At least 1 year of experience in a 1st Line Support or Service Desk role.
    * Good knowledge of M365 administration and support.
    * Hands-on experience with Azure AD
    * Experience with Intune deployments
    * Experience building laptops / Mac support
    * A proactive attitude and willingness to learn in a fast-paced environment.
    * SC clearance eligibility (or willingness to undergo clearance)



    Why join:

    * Work with a Microsoft Gold Partner supporting high-impact, secure projects.
    * Be part of a collaborative, forward-thinking team.
    * Access to continuous training and Microsoft certifications.
    * Competitive salary and benefits package
    * Opportunities to progress into 2nd/3rd line and project roles



    Click apply or get in touch with Joe Bigsby on 0203 826 6747 or j.bigsby@nigelfrank.com



    Nigel Frank are the go-to recruiter for Azure, Microsoft 365 and Power Platform roles in the UK, offering more opportunities across the country than any other. We're closely aligned with Microsoft technology strategy and can offer expertise, efficiency and candidate base that no other agency in the UK can. Nigel Frank International Ltd is acting as an Employment Agency in relation to this vacancy

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    Cloud Solutions Specialist - London (Hybrid) - cGBP50K

    England, London

    • £50,000 to £50,000 GBP
    • Support Poste
    • Compétences: MS Office 365, MDP, M365, Sharepoint, Intune, Teams, Pre-sales, SLA, design, cloud, specialist, support, admin, engineer
    • Seniority: Mid-level

    Description du poste

    Cloud Solutions Specialist - Hybrid - London (Hybrid) - c£50K



    We're working with a fast-growing MSP / IT consultancy that is expanding its cloud and infrastructure delivery team and is looking for an experienced Cloud Solutions Specialist. This is a hands-on, customer-facing role delivering cloud, networking, and modern workplace projects for a diverse client base across the South East.



    This role would suit a candidate that enjoys project delivery, working directly with customers, and operating in a consultancy-style environment where no two weeks look the same.



    Your Role & Responsibilities

    * Deliver a wide range of cloud, network, and infrastructure projects, from minor upgrades to major transformations
    * Act as a technical escalation point for junior engineers and support delivery quality
    * Support pre-sales activities, including solution design, site surveys, and technical input
    * Lead client onboarding and ensure a smooth transition into support teams
    * Ensure SLA commitments and service quality are consistently met
    * Participate in an optional out-of-hours support rota



    Key Experience & Skills

    * 3+ years' experience working in an MSP or IT consultancy environment
    * Proven delivery of cloud projects, including:
    * Microsoft 365 migrations
    * Azure deployments
    * SharePoint Online, Intune, and Teams
    * Strong customer-facing and communication skills
    * Comfortable managing multiple priorities in a fast-paced environment



    If you'd like to discuss this opportunity in more detail, please contact Evie Ellson on +44 (0)203 808 7291 or send your CV to e.ellson@nigelfrank.com

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    Sr. Service Desk Consultant

    USA, California, San Francisco

    • $50 to $55 USD
    • Administrator Poste
    • Compétences: Systems Admin
    • Seniority: Senior

    Description du poste

    Title: Sr. Service Desk Consultant
    Type: Contract
    Length: 12 months
    Location: On-site in Mission Bay, San Francisco



    Overview

    Our client is seeking an experienced Senior Service Desk Consultant to provide high‑quality, hands‑on technical support and operational services within a fast‑paced, high‑visibility environment. The role requires strong expertise across Windows, Microsoft 365, Intune, and mobile device management, along with exceptional customer service and the ability to support executive‑level users. This consultant will work fully on‑site in Mission Bay, with occasional early‑morning support required for special events.



    Key Responsibilities

    End‑User & Device Support

    * Provide advanced support for Windows 10/11 laptops including installation, configuration, patching, troubleshooting, and user assistance.
    * Support and manage Windows 365 Cloud PCs (VDI) through Intune.
    * Deliver hands‑on support for iOS and Android devices including OS updates, enforcing Company Portal, and deploying Outlook, Teams, and OneDrive.



    Microsoft 365 Administration

    * Create, modify, and disable user accounts.
    * Manage Teams administration, including group membership, telephony updates, and ownership changes.
    * Support OneDrive administration, including data exports and backup.
    * Provide application support across Outlook, Teams, OneDrive client, SharePoint Web, and Teams Voice across Windows, Mac, and mobile platforms.
    * Enable and enforce MFA, including configuring SharePoint access policies.
    * Assist users with common Office workflows (file sharing, encrypted file access, Teams group sharing, etc.).



    Intune Endpoint Administration

    * Onboard users using existing AutoPilot configurations.
    * Create, edit, and deploy device and compliance policies.
    * Push updates, patches, and scripts to Windows endpoints.
    * Manage BitLocker remotely, including re‑keying/resetting.
    * Deploy applications, enforce compliance, and manage settings for iOS and Android devices.



    Customer & Executive Support

    * Deliver world‑class customer service with urgency and strong problem resolution.
    * Provide support to both on‑site and remote users with a professional, service‑oriented mindset.
    * Quickly identify and escalate executive support issues to leadership as required.
    * Support occasional early‑morning onsite events (about 2-3 times annually).



    Qualifications

    * Prior experience in a Service Desk, Desktop Support, or similar technical support role.
    * Strong expertise with Windows 10/11, Microsoft 365, Teams, SharePoint, OneDrive, and Teams Voice.
    * Advanced hands‑on experience with Intune, AutoPilot, device policy management, and mobile device administration.
    * Experience supporting enterprise iOS and Android environments.
    * Exceptional communication, customer service, and executive support skills.
    * Ability to work fully on‑site in Mission Bay.

    Channel Director

    USA, New York

    • $40 to $41 USD
    • Consultant Poste
    • Compétences: Azure
    • Seniority: Senior

    Description du poste

    Partner Sales Account Manager - IT Services (Onsite or Remote) Needed ASAP for high growth IT services firm!

    Position Overview:
    We are seeking a driven Partner Account Manager to manage and grow our relationships with leading IT systems integration companies. This role combines partnership management and outbound sales, focusing on delivering exceptional project services and driving revenue growth. High commissions and a competitive stipend are available. Candidates with an existing book of business and strong industry relationships are highly preferred.

    Key Responsibilities:
    Build, manage, and maintain long-term relationships with key IT systems integration partners, serving as their primary point of contact
    Identify and recruit new partners, leveraging industry knowledge and existing relationships to expand our partner ecosystem
    Develop and execute joint business plans, sales strategies, and pipeline activities with partners to maximize revenue and market share
    Collaborate with internal teams (sales, pre-sales, marketing, delivery) to ensure seamless project execution
    Provide partners with product, technical, and sales support; forecast revenue, and track key performance metrics

    Qualifications:
    Proven experience in partner account management, channel sales, or business development within the IT services or systems integration sector
    Demonstrated success in building and managing strategic partnerships and driving revenue growth
    Existing book of business and established industry relationships highly preferred.

    Compensation & Benefits:
    High commission structure plus stipend pay.
    Flexible work arrangements: onsite or remote.
    Opportunity to leverage and grow your existing network and book of business.

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    Cloud Solutions Specialist (M365 / Azure)

    England, London, Romford

    • £40,000 to £50,000 GBP
    • Consultant Poste
    • Compétences: M365, Support Engineer, Infrastructure, Solutions Engineer, 3rd Line, 2nd Line, Azure AD, PowerShell, MDM, Intune, Mac support, O365, Azure, Networking
    • Seniority: Mid-level

    Description du poste

    Job role: Cloud Solutions Specialist (M365 / Azure)
    Location: Hybrid - Essex / London
    Salary: £40,000 - £50,000 + benefits

    Overview

    We're looking for an experienced Cloud Solutions Specialist to join a fast growing MSP / Consultancy to deliver cloud and infrastructure projects for a wide range of customers across the South East. This is a hands-on, customer-facing role within a consultancy environment, working across cloud, networking, and modern workplace technologies.

    You'll be responsible for project delivery, technical escalation, and supporting pre-sales where needed - always with customer experience front of mind.

    Key Responsibilities

    * Deliver cloud, network, and infrastructure projects (minor & major)
    * Act as a technical escalation point for junior engineers
    * Support pre-sales with solution design, surveys, and technical input
    * Onboard new clients and ensure smooth handover to support teams
    * Ensure SLA commitments and service quality are met
    * Participate in out-of-hours support rota (optional)

    Required Experience

    * 3+ years' experience in an MSP or IT consultancy environment
    * Proven delivery of cloud projects including:

    * Microsoft 365 migrations
    * Azure deployments
    * SharePoint Online, Intune, Teams

    * Strong customer-facing and communication skills
    * Comfortable working under pressure and managing multiple priorities

    Technical Stack (Full Scope)

    * Microsoft 365 (Exchange, SharePoint Online, Teams)
    * Azure (identity, compute, networking, security)
    * Intune / Endpoint Management
    * On-prem infrastructure (servers, networking, storage, virtualisation)
    * Cloud & security technologies
    * Networking, connectivity, firewalls, and general MSP tooling

    Nice to Have

    * Microsoft Azure / 365 certifications
    * VMware (VCP), ITIL
    * Strong documentation and process mindset

    Culture & Progression

    * People-first, collaborative, "work hard, play hard" culture
    * Clear progression paths (e.g. Senior Cloud Specialist, Infrastructure Consultant)
    * Ongoing training, development days, private healthcare, mileage, and more



    Click apply or get in touch with Joe Bigsby on 0203 826 6747 or j.bigsby@nigelfrank.com to discuss the role requirements and benefits in more detail. Please note this role requires a valid UK Driving licence and a car for occassional client visits. to



    Nigel Frank are the go-to recruiter for Azure, Microsoft 365 and Power Platform roles in the UK, offering more opportunities across the country than any other. We're closely aligned with Microsoft technology strategy and can offer expertise, efficiency and candidate base that no other agency in the UK can. Nigel Frank International Ltd is acting as an Employment Agency in relation to this vacancy

    Payroll Functional Consultant - UK Based - cGBP100K

    England, London

    • £80,000 to £100,000 GBP
    • Consultant Poste
    • Compétences: Oracle, EBS, HCM, Payroll, Functional Consultant, Pension, Absence, SDLC, Life Cycle, SLAs, Data Loader, HDL, HCM Extracts, BI Publisher, Fast Formulas, Payroll Batch Loader, CRPs, Conference Room Pilots, RAG reports, RAID logs
    • Seniority: Senior

    Description du poste

    Payroll Functional Consultant - UK Based - c£100K



    Nigel Frank are supporting the search for an experienced Oracle EBS HCM Payroll Functional Consultant to lead and support Payroll and Absence modules for UK public sector clients.



    This is an exciting opportunity for a seasoned Oracle professional with deep expertise in UK Payroll, Pension, and Absence processes, and hands-on experience with Oracle Global Payroll/Absence (EBS).



    The successful candidate will play a key role in both implementation and support, guiding projects through the full Software Development Life Cycle (SDLC). You'll act as a trusted advisor - translating complex technical solutions into clear, actionable insights for stakeholders at all levels, while ensuring smooth delivery and continuous improvement.



    Key Responsibilities

    * Lead and deliver Oracle EBS HCM projects with a focus on UK Payroll and Absence modules.
    * Provide functional support, troubleshooting, and resolution of issues within agreed SLAs.
    * Engage in client discussions around integration's, data migrations, and reporting.
    * Utilise tools such as HCM Data Loader (HDL), HCM Extracts, BI Publisher, Fast Formulas, and Payroll Batch Loader.
    * Lead and participate in Conference Room Pilots (CRPs) and training sessions.
    * Prepare regular status and RAG reports, manage RAID logs, and proactively identify and mitigate risks.



    Required Experience & Skills

    * 10+ years' experience implementing Oracle EBS HCM Payroll and Absence for UK clients.
    * Proven expertise in UK Payroll, Pension, and Absence processes.
    * Hands-on experience with Oracle Global Payroll/Absence EBS in UK public sector environments.
    * Strong familiarity with Oracle HCM technical tools (HDL, HCM Extracts, BI Reporting, Fast Formulae, Payroll Batch Loader).
    * Comprehensive knowledge of the SDLC and related delivery methodologies.



    If you'd like to discuss this opportunity in more detail, please contact Evie Ellson on +44 (0)203 808 7291 or send your CV to e.ellson@nigelfrank.com

    Project Manager

    USA, Michigan

    • Project Manager Poste
    • Compétences: M365, Teams, OneNote, Excel,
    • Seniority: Mid-level

    Description du poste

    Project Manager

    We're working with one of our long-standing Microsoft partners, a team we've collaborated with for years and know firsthand has an incredible culture. They're a highly respected Microsoft Modern Work and Managed Services provider helping organizations transform how they work through innovative cloud, security, and productivity solutions.

    They're looking for a Project Manager to join their delivery team on a part-time, project-based contract. This person will help guide client projects to success, ensuring they're delivered smoothly, on time, and with the kind of communication and care this partner is known for.

    If you love technology, enjoy building relationships, and want to be part of a team that values trust, collaboration, and doing great work together, this is a fantastic opportunity. This role is part-time, averaging around 5-10 hours per week, depending on project load.

    What You'll Do

    *

    Lead and coordinate projects that empower organizations to collaborate and work more effectively in the cloud.
    *

    Work closely with delivery teams and clients, building strong, positive relationships at every level.
    *

    Keep everyone in sync by running check-ins, tracking progress, and sharing updates that keep projects moving forward.
    *

    Stay focused on solving client challenges and achieving real business outcomes, not just completing deliverables.
    *

    Spot opportunities to add value during projects and share them with the broader customer success team.
    *

    Proactively manage project risks, scope changes, and roadblocks to keep everything on track.
    *

    Contribute to improving project processes, documentation, and how the team delivers work overall.
    *

    Ensure milestones are met on time and within budget, tracking progress from kickoff to completion.
    *

    Provide weekly status updates on deliverables, progress, and any changes impacting timelines or billing.
    *

    Log and approve time promptly to help keep projects and billing aligned.

    What Success Looks Like

    *

    High client satisfaction scores and positive feedback.
    *

    Projects consistently delivered on time, within scope, and meeting target margins.
    *

    Visible growth in your leadership, communication, and delivery skills.
    *

    Thoughtful, well-documented processes that make future projects even smoother.

    What You Bring

    *

    2-3 years of experience managing or coordinating IT-related projects.
    *

    Bachelor's degree or equivalent practical experience.
    *

    Strong knowledge of Microsoft tools like Teams, OneNote, and Excel.
    *

    Familiarity with IT infrastructure and project management frameworks such as Agile or PMBOK (PMP certification not required).

    You'll Love This Role If You…

    *

    Enjoy juggling multiple projects and keeping clients happy along the way.
    *

    Are highly organized, adaptable, and thrive in fast-moving environments.
    *

    Communicate clearly and confidently, both in writing and conversation.
    *

    Can make decisions under pressure and lead teams through change.
    *

    Want to work with a team that genuinely values its people, partnerships, and the quality of work delivered.



    If you meet the necessary qualifications and want the opportunity to further expand your experience, do not wait to apply! Please send your resume to e.robillard@nigelfrank.com.

    Senior Oracle Fusion HCM Consultant - UK Based - cGBP100K

    England, West Yorkshire, Leeds

    • £80,000 to £100,000 GBP
    • Consultant Poste
    • Compétences: Oracle, Fusion, HCM, Consultant, Human Capital Management, HR, Talent Management, UK Payroll, Pension, OTL, Absence,
    • Seniority: Senior

    Description du poste

    Senior Oracle Fusion HCM Consultant - UK Based - c£100K

    We are seeking an experienced Senior Oracle Fusion HCM Consultant to design, lead, and deliver Oracle's Human Capital Management (HCM) Cloud solutions to clients within the UK public sector. You will play a key role in shaping, implementing, and optimising end-to-end HCM solutions that drive real impact for our clients.



    This is an excellent role for someone wanting to be at the forefront of Oracle Fusion HCM Cloud implementations: guiding teams, advising clients, and ensuring seamless delivery across all project phases.



    Key Responsibilities:

    * Lead and execute the implementation of Oracle Fusion HCM Cloud solutions for UK clients.
    * Conduct System Integration Testing, User Acceptance Testing (UAT), Payroll Parallel Reconciliation (PPR), and post go-live support.
    * Oversee integration, data migration, and reporting activities across Payroll, OTL, Absence, and other modules.
    * Leverage strong knowledge of HCM technical tools: HCM Data Loader (HDL), HCM Extracts, BI Publisher, Fast Formulas, Payroll Batch Loader, etc.
    * Deliver across the full Software Development Lifecycle (SDLC) - from requirements gathering and design workshops to training and hypercare.
    * Prepare project status reports (RAG), manage RAID logs, and proactively identify risks and mitigation's.



    Required Experience & Skills:

    * 10+ years of progressive IT experience, including 8+ years as an Oracle HCM Cloud Consultant.
    * Deep functional and technical expertise across Core HR, Talent Management, Recruiting, On boarding, Absence, Time and Labor, Benefits, Payroll, and Payments (UK legislation).
    * Strong understanding of Oracle's security framework, including role-based access, job roles, abstract roles, and data roles.
    * Proven success leading discovery workshops and solution design sessions.
    * Proficiency with Oracle integration and reporting tools: Oracle Integration Cloud (OIC), HCM Extracts, BI Publisher, HDL.



    If you'd like to discuss this opportunity in more detail, please contact Evie Ellson on +44 (0)203 808 7291 or send your CV to e.ellson@nigelfrank.com