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pour Sous-traitance et durée indéterminée en West Midlands

    Analytics Engineer

    England, West Midlands, Wolverhampton

    • £45,000 to £45,000 GBP
    • Consultant Poste
    • Compétences: MS Business Intelligence, MS Power BI
    • Seniority: Mid-level

    Description du poste

    Analytics Engineer - Power BI / Fabric

    Hybrid - Staffordshire (3 days per week onsite)
    Permanent - £45,000

    A growing UK analytics consultancy is looking for a talented Analytics Engineer to join its expanding Analytics Practice. This is an opportunity to work end‑to‑end on high‑impact analytics solutions that directly support established organisations in making better, faster, data‑driven decisions.

    The Role:

    As an Analytics Engineer, you'll play a key role in transforming high‑quality data into trusted, scalable insight products. You will:

    * Build and maintain enterprise‑grade Power BI semantic models
    * Develop high‑quality Power BI reports, including advanced DAX
    * Apply best practices across modelling, performance optimisation, and governance
    * Collaborate closely with Data Engineering teams using Microsoft Fabric
    * Provide responsive support for analytics products used across the organisation



    Requirements:

    * Hands-on experience with Power BI (data ingestion, modelling, DAX)
    * Strong understanding of data modelling and star schema design
    * Proven ability to create efficient, scalable analytical models and performant reports

    Nice to have:

    * Exposure to Microsoft Fabric
    * Experience working with stakeholders to gather requirements
    * Knowledge of data visualisation best practice
    * Background in consulting or delivery environments



    Why Apply:

    * Work with modern tools including Microsoft Fabric
    * Join a supportive, quality-driven environment
    * Contribute to meaningful analytics projects with real societal impact
    * Hybrid working with autonomy and room to grow
    * Salary up to £45,000

    Dynamics 365 Sales Specialist - Microsoft Business Applications

    England, West Midlands, Birmingham

    • £70,000 to £80,000 GBP
    • Sales Poste
    • Compétences: MS Dynamics 365 Customer Engagement
    • Seniority: Senior

    Description du poste

    Sales Specialist - Microsoft Business Applications

    Overview
    This organisation is a modern, forward‑thinking Microsoft Cloud partner delivering a range of technology services, including IT support, networking solutions, digital transformation, and advanced Microsoft Business Applications. The team is collaborative, growth‑oriented, and committed to helping clients solve complex business challenges through innovative thinking and high‑quality solutions.
    Flexible working is a core part of the culture, with opportunities for remote or hybrid arrangements depending on business needs. The environment encourages autonomy, continuous learning, and a strong sense of shared success.

    Role Summary
    The Sales Specialist for Microsoft Business Applications plays a pivotal role in driving growth across the Dynamics 365 and Power Platform portfolio. This is a consultative, solution‑led sales position focused on understanding client challenges, shaping tailored Microsoft solutions, and working closely with internal teams to deliver successful outcomes.
    Rather than selling standalone products, the role centres on leading strategic conversations that position Microsoft Business Applications as key enablers of digital transformation.

    Key Responsibilities
    Solution‑Led Selling
    * Lead discovery sessions to understand customer goals, challenges, and transformation objectives.
    * Design and communicate end‑to‑end Microsoft Business Application solutions aligned to measurable business outcomes.
    * Translate technical capabilities into clear commercial and operational value for senior stakeholders.
    Sales & Pipeline Ownership
    * Identify, qualify, and progress new business opportunities across mid‑market and enterprise clients.
    * Manage opportunities from initial engagement through to close, ensuring a high‑quality customer experience.
    * Develop compelling proposals, business cases, and presentations for both technical and non‑technical audiences.
    Collaboration & Team Selling
    * Work closely with account managers, sales leadership, presales consultants, and technical architects throughout the sales cycle.
    * Act as the subject matter expert for Microsoft Business Applications within cross‑functional deal teams.
    * Build strong relationships with Microsoft and other ecosystem partners to support co‑selling opportunities.
    Market & Customer Insight
    * Stay informed on Microsoft's Business Applications roadmap, industry developments, and competitor activity.
    * Use market insight to proactively identify opportunities and enhance customer conversations.

    Skills & Experience
    * Proven experience selling Microsoft Business Applications (Dynamics 365, Power Platform, Business Central, CE/CRM).
    * Strong background in consultative or solution‑based selling within technology, cloud, or digital transformation.
    * Confident engaging with senior decision‑makers and leading strategic discussions.
    * Experience collaborating with technical and delivery teams during complex sales cycles.
    * Commercially astute, target‑driven, and comfortable managing a sales pipeline.
    * Excellent communication, storytelling, and relationship‑building skills.
    * A mindset focused on learning, growth, and continuous improvement.

    Additional Responsibilities (Customer Engagement Focus)
    * Support the development and execution of the organisation's Dynamics 365 Customer Engagement strategy.
    * Manage client relationships to drive adoption and ensure customers maximise value from their solutions.
    * Identify client needs and deliver tailored recommendations that support long‑term success.
    * Manage multiple accounts effectively, prioritising workload to meet business objectives.

    What You Can Expect
    * A supportive, ambitious, and collaborative culture that values humility, innovation, and shared success.
    * Opportunities for professional development and continuous learning.
    * A range of modern employee benefits, including flexible working and wellbeing initiatives.
    * A positive team environment with regular social activities and recognition events.

    Dynamics 365 Product Manager

    England, West Midlands, Birmingham

    • £55,000 to £65,000 GBP
    • Other Poste
    • Compétences: MS Dynamics 365 Customer Engagement
    • Seniority: Mid-level

    Description du poste

    D365 CRM Product Manager

    Nigel Frank International are partnered with a growing Dynamics 365 CRM end user who are seeking a skilled Product Manager to drive change and help to expand the platform whilst maintaining positive user experience!

    Responsibilities

    * Lead the continuous enhancement of Dynamics 365 CE by gathering requirements, prioritising features, and ensuring solutions align with business goals.
    * Collaborate with cross‑functional teams to translate complex business needs into clear, actionable product improvements.
    * Oversee the full product lifecycle, from backlog management to release planning, ensuring timely and high‑quality delivery.
    * Champion user experience, driving adoption through effective communication, training support, and iterative optimisation.

    Skills & Experience

    * Proven track record managing Dynamics 365 CE implementations, upgrades, and ongoing product evolution.
    * Strong analytical capability to interpret business processes, identify gaps, and define practical, value‑driven solutions.
    * Excellent communication and stakeholder engagement skills, with the ability to influence, align, and support diverse teams.
    * Familiarity with agile methodologies, balancing strategic product thinking with hands‑on involvement in day‑to‑day delivery.

    Benefits

    * Starting Salary - £55k - £65k dependant on experience.
    * Flexible, Remote Working Model
    * Additional Benefits including Bonus, Enhanced Pension Contribution & More!

    Power BI Specialist

    England, West Midlands, Birmingham

    • £45,000 to £45,000 GBP
    • Developer/Programmer Poste
    • Compétences: MS Business Intelligence, MS Power BI
    • Seniority: Mid-level

    Description du poste

    Analytics Engineer (Power BI) - Stafford (Hybrid) - £45,000

    I'm working with a growing, Microsoft-recognised analytics consultancy that's delivering high-impact, meaningful data solutions across a range of clients. With a strong reputation for quality and innovation, they're investing heavily in their analytics capability as they continue to scale.

    The Role
    They're looking for an Analytics Engineer to join their expanding team, working on a range of projects to build scalable semantic models and deliver high-quality Power BI solutions using Microsoft Fabric.

    You'll play a key role in transforming data into actionable insights, working closely with both data engineers and business stakeholders, while taking ownership of end-to-end analytics delivery.

    Key Skills
    * Strong Power BI experience (modelling, DAX, Power Query, deployment, security)
    * Solid understanding of data modelling (star schema)
    * Advanced DAX and performance optimisation
    * Experience working with stakeholders

    What's on Offer
    * Salary up to £45,000
    * Hybrid working (Stafford-based)
    * Meaningful, impactful projects
    * Microsoft-recognised consultancy
    * Collaborative and supportive environment
    * Exposure to modern technologies including Microsoft Fabric

    This is a great opportunity to join a forward-thinking organisation where your work will have real impact.

    If interested, get in touch or apply now.

    D365 CE Functional Consultant

    England, West Midlands, Birmingham

    • £70,000 to £80,000 GBP
    • Consultant Poste
    • Compétences: MS Dynamics 365 Customer Engagement
    • Seniority: Mid-level

    Description du poste

    Dynamics 365 CE Functional Consultant

    We are seeking a talented Functional/Business Consultant with strong expertise in Microsoft Dynamics 365 Customer Engagement (CE) to join our team in a fully remote capacity. This role is ideal for individuals who thrive in collaborative environments and are passionate about delivering impactful, user‑focused solutions.

    Key Responsibilities
    * Analyse business needs and translate them into clear, actionable functional requirements.
    * Support the design, configuration, and implementation of Dynamics 365 CE solutions.
    * Collaborate closely with cross‑functional teams to ensure successful project delivery.
    * Contribute to agile project environments, participating in planning, reviews, and continuous improvement.
    * Communicate effectively with stakeholders at all levels to ensure alignment and clarity.

    Skills & Experience
    * Strong hands‑on experience with Microsoft Dynamics 365 CE, including core modules and capabilities.
    * Proven background in business analysis and functional consulting.
    * Experience working within agile project methodologies.
    * Excellent communication and interpersonal skills, with the ability to build strong working relationships.
    * Adaptability and strong organisational skills, with the ability to manage multiple priorities.

    What We Offer
    * Fully remote working with flexible hours.
    * Professional development and training opportunities.
    * A supportive, inclusive environment that values diverse perspectives and encourages innovation.

    If you're a motivated professional looking to apply your Dynamics 365 CE expertise in a dynamic remote role, we'd love to hear from you. Your unique experience and perspective will help drive meaningful outcomes across our projects.

    D365 CE Functional Consultant

    England, West Midlands, Birmingham

    • £66,000 to £72,000 GBP
    • Consultant Poste
    • Compétences: MS Dynamics 365 Customer Engagement
    • Seniority: Mid-level

    Description du poste

    Dynamics 365 CE Functional Consultant - Customer Service & Omnichannel

    Role Overview
    Are you a Dynamics 365 Customer Engagement specialist with a passion for delivering exceptional customer service experiences? Do you enjoy designing modern, intelligent contact centre solutions using channels such as live chat, voice, digital communication services, and integrated telephony?

    An organisation is seeking a Dynamics 365 CE Functional Consultant with strong expertise in Customer Service and Omnichannel capabilities to support the transformation of their customer engagement operations. This role offers the opportunity to shape innovative solutions that directly enhance service quality and user experience.
    This is a permanent position with a hybrid working model.

    Key Responsibilities
    * Lead the full functional design and delivery of Dynamics 365 CE Customer Service, including Customer Service Workspace, Omnichannel, and core contact centre features.
    * Configure and implement live chat, voice channels, and digital communication services to support real‑time customer interactions.
    * Deploy and optimise Teams‑based telephony within the Dynamics 365 environment.
    * Collaborate with stakeholders to gather requirements and translate them into scalable, intuitive solution designs.
    * Work closely with technical teams to ensure seamless integration across platforms and supporting systems.
    * Deliver workshops, training sessions, and adoption activities to ensure successful implementation.
    * Maintain alignment with best‑practice standards, governance, and security requirements.
    * Provide expert post‑deployment support and drive ongoing improvements.

    Skills & Experience Required
    * 5+ years' experience as a Dynamics 365 CE Functional Consultant with a focus on Customer Service.
    * Strong knowledge of Customer Service Workspace, Omnichannel for Customer Service, and contact centre operations.
    * Hands‑on experience implementing Omnichannel channels such as email, live chat, voice, and digital communication services.
    * Proven experience integrating Teams‑based telephony with Dynamics 365.
    * Understanding of telephony systems and wider contact centre technologies.
    * Solid knowledge of the Power Platform, including Power Apps and Power Automate.
    * Excellent communication and stakeholder engagement skills.
    * Ability to produce high‑quality functional documentation and solution designs.
    * Familiarity with ALM and DevOps practices.

    Desirable Experience
    * Exposure to Azure services, Power BI, or Customer Insights.
    * Knowledge of ITIL or service management frameworks.
    * Experience with AI‑driven features such as Copilot, sentiment analysis, or intelligent insights.

    Preferred Certifications
    * Dynamics 365 Customer Service Functional Consultant Associate
    * Power Platform Functional Consultant Associate

    About the Organisation
    The organisation operates within a highly regulated sector and supports individuals with complex needs through a combination of clinical expertise, digital innovation, and customer‑centric service delivery. With a large, multidisciplinary workforce, they focus on improving access to essential services and enhancing the overall experience for the people they support.

    Employee Benefits
    Employees receive a competitive salary and a comprehensive benefits package, which may include:
    * Generous annual leave entitlement
    * Regular salary reviews
    * Pension scheme
    * Life assurance
    * Employee benefits and discounts platform
    * Private medical cover (subject to qualifying period)
    * Ongoing learning and development opportunities
    * Annual company‑wide events
    * Access to on‑site facilities such as wellbeing spaces, fitness areas, or quiet rooms (where applicable)

    Commitment to Inclusion & Sustainability
    The organisation is committed to equality, diversity, and inclusion, ensuring fair treatment for all applicants regardless of background or personal characteristics. They also actively pursue sustainability initiatives and continue to reduce their environmental impact through ongoing improvement programmes.

    Power BI Specialist

    England, West Midlands, Birmingham

    • £45,000 to £45,000 GBP
    • Developer/Programmer Poste
    • Compétences: MS Business Intelligence, MS Power BI
    • Seniority: Mid-level

    Description du poste

    Analytics Engineer (Power BI) - Stafford (Hybrid) - £45,000

    I'm working with a growing, Microsoft-recognised analytics consultancy that's delivering high-impact, meaningful data solutions across a range of clients. With a strong reputation for quality and innovation, they're investing heavily in their analytics capability as they continue to scale.

    The Role
    They're looking for an Analytics Engineer to join their expanding team, working on a range of projects to build scalable semantic models and deliver high-quality Power BI solutions using Microsoft Fabric.

    You'll play a key role in transforming data into actionable insights, working closely with both data engineers and business stakeholders, while taking ownership of end-to-end analytics delivery.

    Key Skills
    * Strong Power BI experience (modelling, DAX, Power Query, deployment, security)
    * Solid understanding of data modelling (star schema)
    * Advanced DAX and performance optimisation
    * Experience working with stakeholders

    What's on Offer
    * Salary up to £45,000
    * Hybrid working (Stafford-based)
    * Meaningful, impactful projects
    * Microsoft-recognised consultancy
    * Collaborative and supportive environment
    * Exposure to modern technologies including Microsoft Fabric

    This is a great opportunity to join a forward-thinking organisation where your work will have real impact.

    If interested, get in touch or apply now.

    D365 CRM Senior Project Manager

    England, West Midlands, Birmingham

    • £80,000 to £80,000 GBP
    • Project Manager Poste
    • Compétences: Project Management
    • Seniority: Senior

    Description du poste

    Senior Project Manager
    Salary: £80,000
    Location: Remote (UK‑based)
    Overview

    We are seeking an experienced Senior Project Manager to lead the delivery of multi‑stream projects across CRM, ERP, data, and modern workplace solutions. You will manage several projects at once, ensuring they are delivered on time, within budget, and to agreed quality standards. This is a fully remote role, offering flexibility while working closely with clients and internal teams.

    Key Responsibilities
    * Manage end‑to‑end delivery of multiple projects simultaneously
    * Create and maintain detailed project plans and schedules
    * Oversee project governance, documentation, and stage‑gate processes
    * Manage project financials, RAID logs, resourcing, and billing
    * Lead client communication and stakeholder engagement
    * Support change control processes and ensure accurate reporting
    * Contribute to pre‑sales activity when required
    * Act as a subject matter expert for project delivery best practice

    Skills & Experience
    * Proven experience delivering technology‑focused projects within a consultancy environment
    * Strong background in CRM, ERP, data, or modern workplace project delivery
    * Excellent communication and stakeholder management skills
    * Strong commercial awareness and understanding of project financials
    * Ability to manage multiple workstreams with clarity and control
    * Confident working with senior stakeholders and client teams

    Analytics Engineer

    England, West Midlands, Birmingham

    • £45,000 to £45,000 GBP
    • Consultant Poste
    • Compétences: MS Business Intelligence, MS Power BI
    • Seniority: Mid-level

    Description du poste

    Analytics Engineer - Power BI / Fabric

    Hybrid - Staffordshire (3 days per week onsite)
    Permanent - £45,000

    A growing UK analytics consultancy is looking for a talented Analytics Engineer to join its expanding Analytics Practice. This is an opportunity to work end‑to‑end on high‑impact analytics solutions that directly support established organisations in making better, faster, data‑driven decisions.

    The Role:

    As an Analytics Engineer, you'll play a key role in transforming high‑quality data into trusted, scalable insight products. You will:

    * Build and maintain enterprise‑grade Power BI semantic models
    * Develop high‑quality Power BI reports, including advanced DAX
    * Apply best practices across modelling, performance optimisation, and governance
    * Collaborate closely with Data Engineering teams using Microsoft Fabric
    * Provide responsive support for analytics products used across the organisation



    Requirements:

    * Hands-on experience with Power BI (data ingestion, modelling, DAX)
    * Strong understanding of data modelling and star schema design
    * Proven ability to create efficient, scalable analytical models and performant reports

    Nice to have:

    * Exposure to Microsoft Fabric
    * Experience working with stakeholders to gather requirements
    * Knowledge of data visualisation best practice
    * Background in consulting or delivery environments



    Why Apply:

    * Work with modern tools including Microsoft Fabric
    * Join a supportive, quality-driven environment
    * Contribute to meaningful analytics projects with real societal impact
    * Hybrid working with autonomy and room to grow
    * Salary up to £45,000