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Support Analyst - Dynamics 365 Business Central

Job Description

I am actively seeking an enthusiastic support professional, with experience supporting Dynamics 365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer base; collaborating in a small team with great professional development prospects.

If you have experience supporting D365 Business Central from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you.

Role & Responsibilities

* Day to day support of Dynamics NAV/ D365 Business Central system issues
* Analysing/ troubleshooting system issues, providing exceptional customer service
* Involved in system process improvement projects, supporting new releases
* Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training
* Troubleshooting issues with 3rd party apps

Skills & Qualifications

* Proven experience supporting Dynamics 365 Business Central/ Dynamics NAV systems
* Strengths in troubleshooting system issues, analysing requirements, training on new functionality
* Experience supporting the finance module of Dynamics 365 BC/ NAV
* Expertise in third party apps such as Continia/ Jet reports (preferable)
* Excellent communication/ user & stakeholder engagement skills

Benefits

* A brilliant base salary up to £45,000 (experience dependant)
* Collaborative, supportive team environment
* A wealth of attractive company benefits including health insurance, pension, 25 days holiday
* Certified Microsoft training/ professional development
* Full home based working flexibility

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 market, please contact me ASAP.

0191 338 7564 or via email n.butter@nigelfrank.com

Junior Power BI Consultant

Location: UK-based (home-based with some travel to Solihull)
Salary: Up to £35,000 DOE
Type: Permanent | Full-time | Entry-level

A well-established software consultancy is expanding its Business Intelligence offering and is looking for a Junior Power BI Consultant to join the team. This is an exciting opportunity for a Power BI enthusiast who's eager to grow into a fully-fledged, customer-facing Consultant role.

Why Join?

Historically focused on delivering software solutions, the company is now integrating Power BI to help clients unlock deeper insights and make smarter business decisions. You'll play a key role in this transformation - starting internally and progressing into a client-facing role with full training and support.

What You'll Be Doing

Initially, you'll join the Support team as the internal Power BI specialist, sharing your knowledge and building your expertise. Over time, you'll transition into a Consultant role, working alongside sales, pre-sales, and consulting teams to deliver impactful BI solutions. Your responsibilities will include:

* Collaborating with internal teams to scope and deliver Power BI solutions.
* Leading discovery sessions and supporting pre-sales activities, including demos and presentations.
* Designing, developing, and implementing bespoke Power BI dashboards and reports.
* Providing training and support to end users.
* A willingness to travel to Solihull - initially 2-4 times per month, likely reducing over time.

You'll be supported every step of the way, with a clear path to becoming a fully-fledged Consultant within approximately 18 months. At that point, you can expect a significant uplift in your package - including a higher base salary, car allowance, and performance bonus.

What We're Looking For

* Proven experience designing and developing Power BI reports using Power Query and DAX.
* Strong analytical and requirements-gathering skills.
* A genuine interest in pre-sales and solution architecture.
* Excellent communication and stakeholder management skills.

The Offer

* Salary up to £35,000 depending on experience.
* Paid travel and parking when attending company meetings.
* 25 days holiday plus bank holidays (increasing with service).
* Pension scheme: 3% employer contribution (increasing annually) and 5% employee contribution.
* Clear career progression with training and support.
* Additional benefits including private medical (after 12 months), cash benefit plan, and more.

Please note: This role is open to UK residents only. Sponsorship is not available. You must have the right to work in the UK without restrictions. Some roles may be subject to background checks, including DBS and credit checks.

Tenth Revolution Group / Nigel Frank are the go-to recruiter for Power BI and Azure Data Platform roles in the UK. We offer more opportunities across the country than any other agency and proudly sponsor SQLBits and the London Power BI User Group.

📩 To apply or learn more, contact me directly at v.simpson@tenthrevolution.com