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Support Analyst - Dynamics 365 Business Central

Job Description

I am actively seeking an enthusiastic support professional, with experience supporting Dynamics 365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer base; collaborating in a small team with great professional development prospects.

If you have experience supporting D365 Business Central from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you.

Role & Responsibilities

* Day to day support of Dynamics NAV/ D365 Business Central system issues
* Analysing/ troubleshooting system issues, providing exceptional customer service
* Involved in system process improvement projects, supporting new releases
* Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training
* Troubleshooting issues with 3rd party apps

Skills & Qualifications

* Proven experience supporting Dynamics 365 Business Central/ Dynamics NAV systems
* Strengths in troubleshooting system issues, analysing requirements, training on new functionality
* Experience supporting the finance module of Dynamics 365 BC/ NAV
* Expertise in third party apps such as Continia/ Jet reports (preferable)
* Excellent communication/ user & stakeholder engagement skills

Benefits

* A brilliant base salary up to £45,000 (experience dependant)
* Collaborative, supportive team environment
* A wealth of attractive company benefits including health insurance, pension, 25 days holiday
* Certified Microsoft training/ professional development
* Full home based working flexibility

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 market, please contact me ASAP.

0191 338 7564 or via email n.butter@nigelfrank.com