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pour Sous-traitance et durée indéterminée, Business Applications, Dynamics 365 Sales and Marketing

    Microsoft Dynamics CRM Administrator - North Bergen, NJ - $115k

    USA, New Jersey, North Bergen

    • $100,000 to $115,000 USD
    • Administrator Poste
    • Compétences: MS Dynamics 365 Field Service, Dynamics 365 CRM, D365 CE, Microsoft CRM
    • Seniority: Mid-level

    Description du poste

    Microsoft Dynamics CRM Administrator - North Bergen, NJ - $115k

    About the Opportunity

    A rapidly expanding, multi-entity organization operating at scale across North America is seeking a Microsoft Dynamics Systems Administrator to play a highly visible role in its enterprise technology ecosystem. Backed by ongoing investment and active acquisition growth, this organization offers a unique chance to help shape how enterprise systems are standardized, adopted, and scaled across multiple business units.

    This is an ideal role for someone who wants to grow into a senior systems leadership position while working closely with executive stakeholders, IT leadership, and operational teams nationwide.

    Why This Role Is a Career Accelerator

    * Enterprise-scale exposure: Support and influence Dynamics CRM and Field Service usage across numerous operating companies
    * Growth through acquisitions: Be at the center of system rollouts and integrations for newly acquired businesses
    * High visibility: Partner with business leaders, project managers, and IT leadership on adoption and optimization
    * Skill expansion: Gain deep experience in user enablement, functional testing, and system optimization
    * Future advancement: Clear runway toward senior systems administration, product ownership, or Dynamics leadership roles

    Role Overview

    The Microsoft Dynamics Systems Administrator will own functional support, user enablement, and training for Dynamics CRM and Field Service applications. This role is heavily focused on adoption, usability, and continuous improvement, ensuring field teams, sales, and operations fully leverage the platform.

    You will also play a direct role in testing new features, gathering feedback from the field, and shaping how Dynamics evolves across the organization.

    Key Responsibilities

    * Provide post-go-live user support and troubleshooting across Dynamics CRM and Field Service
    * Lead onboarding and enablement for new employees and newly integrated business units
    * Deliver in-person and remote training sessions for sales, dispatch, and administrative teams
    * Develop training materials, quick-reference guides, and hands-on workshops
    * Participate in functional testing and user acceptance testing (UAT) for new features and enhancements
    * Collaborate cross-functionally with IT, project managers, and business leaders to align system usage with operational needs
    * Travel nationally to support launch and training initiatives (approximately 50%)

    What We're Looking For

    * 5+ years of experience supporting or training users on Microsoft Dynamics CRM, Field Service, or similar enterprise platforms
    * Proven ability to translate complex system functionality into clear, practical guidance
    * Hands-on experience with user support, hyper-care, and functional testing
    * Strong communication, organization, and stakeholder management skills
    * Willingness to travel extensively within the United States
    * Bachelor's degree in IT, Business, Education, or a related field (or equivalent experience)

    Culture & Values

    * Growth-oriented and collaborative environment
    * Strong emphasis on user experience and operational efficiency
    * Commitment to internal development and long-term career progression
    * Equal opportunity employer with a people-first mindset

    Don't miss out! Apply now by sending your resume to Matt at m.potenza@nigelfrank.com or call 646-540-7521 to learn more.

    Lead Technico-Fonctionnel Dynamics CRM, CDI

    France, Île-de-France, ile-de-france

    • €50,000 to €65,000 EUR
    • Developer/Programmer Poste
    • Compétences: MS Dynamics - CRM, Dynamics CRM, Dynamics 365 Customer Engagement
    • Seniority: Mid-level

    Description du poste

    Dans le cadre de l'évolution et de l'optimisation de son écosystème CRM, je recrute actuellement un Lead Technico-Fonctionnel Dynamics CRM (H/F) pour rejoindre un client final basé en région parisienne et intervenir sur des projets stratégiques autour de Microsoft Dynamics 365 CRM.

    Le poste est à pourvoir en CDI, en région parisienne, avec 2 jours de télétravail par semaine.

    Votre rôle :

    En tant que Lead Technico-Fonctionnel Dynamics CRM, vous serez l'interlocuteur clé entre les équipes métiers, les équipes techniques et les partenaires externes. Vous interviendrez à la fois sur le recueil des besoins, le pilotage des évolutions CRM et les développements techniques, dans un contexte international.

    Vos responsabilités :

    -Recueillir, analyser et formaliser les besoins métiers autour de Microsoft Dynamics 365 CRM
    -Participer à la conception des solutions fonctionnelles et techniques
    -Réaliser les développements et paramétrages sur Dynamics CRM
    -Assurer la maintenance et l'évolution de la plateforme CRM
    -Encadrer et piloter les prestataires et partenaires externes
    -Coordonner les phases de tests, recette et mise en production
    -Garantir la qualité, la performance et la cohérence globale de la solution CRM
    -Accompagner les utilisateurs et contribuer à la documentation fonctionnelle et technique
    -Participer aux projets de transformation et aux évolutions de l'écosystème Microsoft



    Profil recherché :



    - 5 ans minimum d'expérience sur Microsoft Dynamics CRM / Dynamics 365 Customer Engagement

    - Expérience sur des fonctions technico-fonctionnelles avec une double compétence métier et technique

    - Capacité à comprendre les besoins métiers et à les traduire techniquement

    - Capacité à piloter des prestataires et à travailler dans des environnements internationaux

    - Autonomie, rigueur et sens du service

    - Bonnes capacités de communication et esprit d'équipe



    - Anglais courant indispensable (oral et écrit)

    Dynamics CE Lead role (end-user role)

    Sweden, Gothenburg

    • SEK 60,000 to SEK 65,000 SEK
    • Consultant Poste
    • Compétences: MS Dynamics - CRM - Customer Engagement
    • Seniority: Mid-level

    Description du poste

    Senior D365 CE Specialist (End user role in Gothenburg)

    Are you a seasoned Dynamics CRM/D365 CE expert seeking a dynamic role within a prestigious End user! We are currently seeking a Senior D365 CE Specialist to continue the growth of their CE practice.

    Company Overview: This company is renowned for its premium brand and stellar reputation in the Swedish market. Their product it extremely unique and they need a senior candidate to help them utilise the full potential of their CRM system.

    Location: Gothenburg
    Type: Permanent
    Salary: Flexible

    Key Responsibilities:

    * Deliver successful CE solutions as a Consultant, drawing on your 5+ years of Dynamics CRM/D365 CE experience.
    * Collaborate with the team to ensure seamless project delivery and client satisfaction.
    * Contribute to the growth and development of our CE practice, leveraging your consultancy and partner channel experience.

    Requirements:

    * 5+ years' experience with Dynamics CRM/D365 CE.
    * Consultancy/partner channel experience.
    * Proven track record of delivering successful CE solutions.
    * Fluent in Swedish.

    Top Selling Points:

    * Personalized bonus structure with no bench time.
    * Employee-driven decision-making and engaging company culture.
    * Opportunities for professional growth and development, including internal learning initiatives.
    * Global partnerships for exciting international projects.

    Interested in the above role?

    nouveau

    Dynamics 365 CE Product Manager - Wayne, NJ + Hybrid

    USA, New Jersey, Wayne

    • $115,000 to $140,000 USD
    • Other Poste
    • Compétences: MS Dynamics 365 CE, Dynamics CRM, Microsoft CRM, Dynamics 365 Sales, D365 Sales & Marketing
    • Seniority: Mid-level

    Description du poste

    Dynamics 365 CE Product Manager - Wayne, NJ + Hybrid

    Our client, a growing consumer products and retail organization, is seeking a Dynamics 365 CE Product Manager to lead the strategy, roadmap, and enhancement of its Dynamics 365 Sales platform. This individual will partner with business and technology teams to deliver CRM solutions that improve sales effectiveness, reporting, and customer engagement.

    Key Responsibilities

    * Own the product roadmap and vision for Dynamics 365 Sales.
    * Gather business requirements and translate them into scalable CRM solutions.
    * Lead Agile/Scrum ceremonies and manage the CRM backlog, user stories, and priorities.
    * Drive solution design, implementation projects, and continuous platform improvements.
    * Coordinate and lead User Acceptance Testing (UAT) efforts.
    * Develop dashboards, reporting, and analytics using Dynamics 365 and Power BI.
    * Champion change management and user adoption initiatives.
    * Partner with stakeholders across Sales, Operations, IT, and Executive Leadership to align technology with business goals.
    * Act as the primary liaison between end users, developers, and third-party partners.

    Qualifications

    * 5+ years of experience with Microsoft Dynamics 365 CE, with strong expertise in D365 Sales.
    * Experience as a Product Manager, Product Owner, Business Analyst, or CRM Lead.
    * Strong background in business analysis, requirements gathering, and process improvement.
    * Experience managing Agile/Scrum projects, backlogs, and sprint priorities.
    * Proven success leading CRM implementations and enhancements.
    * Hands-on experience with UAT, reporting, dashboards, and change management.
    * Knowledge of Power Platform including Power BI, Power Apps, and Power Automate.
    * Excellent communication skills with the ability to engage both executive leadership and end users.

    Preferred

    * Microsoft Dynamics 365 certifications.
    * Experience within consumer products, retail, wholesale, or distribution environments.
    * Exposure to Microsoft Copilot and AI-driven business applications.

    This is an opportunity to play a highly visible role in shaping the future of a strategic Microsoft platform while partnering closely with executive leadership on key business initiatives.

    What You'll Receive:

    * Competitive base salary in the $115-140k range
    * Excellent benefits (medical, dental, vision) plus retirement program
    * Extensive PTO plan
    * Hybrid work schedule
    * Fun Company Culture that includes:

    * In office game system
    * Team building activities - including a yearly "Olympics" week, a hiking club, and pop culture themed days in the office
    * Free PTO for community service
    * Career growth potential with mentorship program

    Apply today by sending your resume to Matt at m.potenza@nigelfrank.com or call 646-540-7521 for more information.

    Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Dynamics NAV jobs are.

    I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics NAV candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics NAV jobs that are available I can be contacted on 646-540-7521. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

    nouveau

    D365 CE Pre-Sales Solution Architect

    Australia

    • A$200,000 to A$220,000 AUD
    • Pre-Sales Poste
    • Compétences: MS Dynamics 365 Customer Engagement
    • Seniority: Senior

    Description du poste

    Dynamics 365 Customer Engagement (CE) Pre-Sales Solution Architect | Melbourne, Sydney or Brisbane

    I'm partnering with one of Australia's leading Microsoft consultancies to recruit a Dynamics 365 Customer Engagement (CE) Pre-Sales Solution Architect.

    This is an exciting opportunity for an experienced Dynamics 365 CE consultant or solution architect who enjoys working with customers to shape digital transformation strategies. You'll partner with enterprise clients to understand their business challenges, design innovative Dynamics 365 CE solutions, and play a key role throughout the pre-sales lifecycle.

    What's on offer?

    * Market-leading salary package
    * Join one of Australia's most respected Microsoft partners
    * Work on enterprise-scale digital transformation projects with a highly regarded team
    * Melbourne or Sydney preferred, with Brisbane also considered

    About you:

    * Strong experience delivering end-to-end Dynamics 365 CE implementations within a consulting environment
    * Proven pre-sales, solution architecture, or solution advisory experience
    * Strong knowledge across the Dynamics 365 CE suite, including Sales, Customer Service, Marketing/Customer Insights, or Field Service
    * Excellent stakeholder management, presentation, and communication skills
    * Australian Citizen, Permanent Resident, or unrestricted Australian working rights (no sponsorship available)

    If you're looking to take the next step in your Dynamics 365 career with a leading Microsoft partner, I'd love to arrange a confidential conversation.

    D365 CE Consultant

    Finland, Helsinki

    • €5,000 to €6,000 EUR
    • Consultant Poste
    • Compétences: MS Dynamics - CRM
    • Seniority: Mid-level

    Description du poste

    CRM / CE Consultant - Finland

    We're looking for an experienced CRM / Customer Engagement Consultant to join a growing team delivering modern customer solutions to organisations across Finland.

    The Role

    As a CRM / CE Consultant, you'll work closely with business stakeholders and technical teams to design, implement, and optimise CRM solutions that truly support customer-facing processes. You'll play a key role across the full delivery lifecycle - from requirements gathering through to go‑live and continuous improvement.

    Key Responsibilities

    * Design and deliver CRM / Customer Engagement solutions (primarily Microsoft Dynamics 365)
    * Engage with customers to understand business processes and translate requirements into effective solutions
    * Configure and customise CRM modules (Sales, Customer Service, Marketing, Field Service, etc.)
    * Support integrations with Power Platform and other business systems
    * Contribute to workshops, documentation, testing, and user training
    * Act as a trusted advisor to customers on best practices and solution optimisation

    Key Requirements

    * Proven experience as a CRM / CE Consultant
    * Strong knowledge of Microsoft Dynamics 365 CRM / Customer Engagement
    * Experience with the Power Platform (Power Automate, Power Apps, Power BI) is highly desirable
    * Understanding of CRM-related business processes (sales, service, marketing)
    * Strong communication and stakeholder management skills
    * Fluency in Finnish and English (spoken and written)

    Nice to Have

    * Microsoft certifications (Dynamics 365 or Power Platform)
    * Experience working in consulting or project-based environments
    * Exposure to integrations, data migration, or Azure-based solutions

    Dynamics CRM Developers

    Sweden, Stockholm

    • SEK 50,000 to SEK 65,000 SEK
    • Developer/Programmer Poste
    • Seniority: Mid-level

    Description du poste

    Dynamics CRM Developers - Stockholm

    (Swedish Speaking)

    Are you an experienced Dynamics CRM Developer looking for an exciting opportunity to work with a young, ambitious, and rapidly growing company in Stockholm? Our client, a dynamic Dynamics CE/CRM partner, is seeking two talented individuals to join their team as Dynamics CRM Developers. With exceptional projects in their pipeline and a reputation for working on some of the biggest projects in Sweden, this is a chance to be part of an innovative team and make a significant impact.

    Position: Dynamics CRM Developers (2 positions available) Location: Stockholm, Sweden

    About the Company:

    Our client is a forward-thinking Dynamics CE/CRM partner based in Stockholm. Despite being a young company, they have quickly established themselves as a key player in the industry, delivering innovative CRM solutions to their diverse client base. With a team of 20 highly skilled professionals, they have an exceptional project pipeline, offering an exciting and challenging work environment. Their commitment to excellence, innovation, and growth has earned them a stellar reputation in the market.

    Responsibilities:

    * Collaborate with cross-functional teams to design and develop customized CRM solutions based on client requirements.
    * Perform system configuration, customization, and integration using Dynamics CRM and related technologies.
    * Develop and deploy workflows, plugins, and custom entities to enhance CRM functionality.
    * Participate in all phases of the software development life cycle, including requirements gathering, solution design, development, testing, deployment, and support.
    * Provide technical expertise and guidance to clients and internal teams.

    Requirements:

    * Strong experience as a Dynamics CRM Developer, including customizations, configurations, and integrations.
    * Proficiency in C#, .NET, JavaScript, and related web technologies.
    * Solid understanding of CRM concepts, including entities, relationships, workflows, and security models.
    * Experience with CRM deployment and administration tasks.
    * Excellent problem-solving skills and ability to translate business requirements into technical solutions.
    * Strong communication skills and the ability to work effectively in a team-oriented environment.

    Benefits:

    * Competitive salary package based on skills and experience.
    * Opportunity to work on high-profile projects and collaborate with industry leaders.
    * Career growth and professional development prospects.
    * Flexible work environment that promotes work-life balance.
    * A supportive and inclusive company culture that values collaboration and innovation.

    If you are passionate about Dynamics CRM development and want to be part of a dynamic team working on exciting projects, this is the perfect opportunity for you. Apply now to join this ambitious and fast-growing Dynamics CE/CRM partner in Stockholm!

    How to Apply

    Phone: +46 77 586 81 89
    Email: b.mccrudden@nigelfrank.com