Votre recherche d’emploi en cours

Service Delivery Manager - Microsoft Dynamics 365 - Newcaslte - c£90K

Nigel Frank are working with a global organisation on their search for a Service Delivery Manager with experience in Microsoft Dynamics 365 CE and F&O. Our client has a strong presence across 28 countries and an ambitious digital transformation agenda - this is a rare opportunity to influence the success of a global D365 landscape.

This role is suited to a proactive and technically capable professional who thrives in a service-led environment and is passionate about continual improvement. You'll be instrumental in managing the delivery, support, and governance of D365 services across a global footprint and you will ensure smooth transitions from project delivery to business-as-usual operations while leading efforts to maintain and enhance system performance, user satisfaction, and service efficiency.

This is a hands-on role requiring both technical and service delivery expertise, combined with the ability to manage cross-functional collaboration and stakeholder engagement.

Responsibilities

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Manage the full life-cycle of D365 service delivery (incidents, service requests, problems, changes)
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Ensure consistent and measurable service performance across CE and F&O platforms
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Lead process improvements and service optimisation initiatives
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Utilise tools such as Azure DevOps and ITSM platforms to monitor and improve service management
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Support the transition from implementation to live operations across new deployments
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Foster strong relationships with business stakeholders, project teams, and IT leadership
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Provide regular service reporting and host operational reviews

Required Skills:

You'll bring a blend of technical insight and service leadership, along with a passion for delivering robust enterprise systems. Ideally, you have:

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Strong experience with D365 F&O or CE, ideally in a service delivery capacity
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Solid understanding of IT service management, project sprints, and stakeholder engagement
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Excellent analytical, organisational, and communication skills
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A calm, pragmatic approach to problem-solving and decision-making
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The ability to manage multiple priorities while leading with a positive, team-first attitude

This is your chance to work with a global D365, where you will have the opportunity to have strategic influence in programmes. My client offer an outstanding culture of innovation, collaboration, and career development with highly competitive compensation, bonus, and full benefits package

Apply today for a confidential discussion or get in touch for more insight. You can send your CV to j.nordbo@nigelfrank.com

AI Technical Consultant

Permanent | Full-time | Remote-first (UK)

An established UK-based Microsoft Cloud partner is seeking a skilled AI Technical Consultant to join their growing team. This is a permanent, full-time opportunity offering flexibility to work remotely with occasional travel to client sites and company events.

The Role

The AI Technical Consultant will play a key role in helping clients unlock the value of artificial intelligence. Working within an agile team, the consultant will design, implement, and optimise AI solutions tailored to client needs. This includes working closely with stakeholders to understand business challenges, developing models, and ensuring seamless deployment into production environments.

Key Responsibilities

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Collaborate with clients to identify opportunities for AI-driven innovation.
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Design, develop, and optimise AI/ML models across areas such as machine learning, natural language processing, and computer vision.
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Perform data analysis and preprocessing to prepare datasets for model training.
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Deploy AI models into production and monitor performance.
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Provide expert advice, training, and support on AI tools and best practices.
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Stay current with emerging trends and advancements in AI technologies.

About You

The successful candidate will have:

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Proven experience delivering AI and machine learning projects.
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Strong programming skills in Python, R, or Java.
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Hands-on experience with AI frameworks and libraries.
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Familiarity with cloud platforms such as Azure, AWS, or Google Cloud.
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Strong analytical and problem-solving skills.
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Excellent communication and client-facing skills.
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Knowledge of design patterns and optimisation techniques for large data solutions.
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A degree in Computer Science, Data Science, Statistics, or a related discipline (preferred).

What's on Offer

This role comes with a competitive salary and a comprehensive benefits package, which includes:

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25 days holiday.
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Remote-first flexibility with home working allowances.
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Private health care (after qualifying period).
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Enhanced parental pay and leave.
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Access to well-being support, including 24/7 GP and Employee Assistance Programme.
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Additional perks such as cycle scheme, electric car scheme, and employee discounts.

The Employer

The employer is a leading UK Microsoft Cloud specialist, recognised for its expertise in delivering digital transformation through cloud technologies. With a strong ethical foundation and a commitment to sustainability, the organisation has earned recognition as a top workplace and is dedicated to fostering innovation, diversity, and professional growth. Reach out to Marley Taylor at Tenth Revolution Group for more information: m.taylor@tenthrevolution.com

A growing Microsoft Partner Consultancy are looking for a passionate AI Consultant join their impressive team. The role is home-based, with some element of travel to client sites when required, and to company conferences and events - for this reason, this role is open to applicants across the UK.

This role sits within their specialist AI Practice - focused on providing cutting-edge solutions for their clients using the latest tech, including Gen-AI, Machine Learning, Open AI, Co-Pilot etc.

You'll work as part of an Agile team, working directly with a range of clients to understand their business needs, design appropriate AI solutions, and ensure successful deployment and integration.

This will involve designing and developing AI models and algorithms, conducting data analysis and pre-processing to prepare data sets for AI model training, and providing training and support to clients on AI tools and best practices.

This role would be really well-suited to a Data Scientist looking to take their first-step into Consultancy, or an existing Consultant who is ready for the next step in their career - being a Microsoft Partner, they are committed to supporting you through your Microsoft Certifications with a huge emphasis on personal and professional development!

Requirements:

* Strong Python and SQL scripting skills
* Experience delivering Data Science projects
* Experience with Gen-AI - and able to disucss this in depth
* Experience with Microsoft data technologies would be beneficial
* Experience with Cloud platforms - ideally Azure
* Strong communication, stakeholder management and problem-solving skills

Benefits:

* Salary of up to £60,000 depending upon experience
* Bonus up to 10%
* Pension - 5% matched
* 25 days holiday
* Home working allowance
* Enhanced parental pay and leave
* And much more!



Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.

Tenth Revolution Group / Nigel Frank are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, and the London Power BI User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at v.simpson@tenthrevolution.com

Account Manager

I'm working with a growing technology consultancy headquartered in the North East, known for delivering high-impact solutions across a wide range of public and private sector clients. As the business continues to scale, they're looking for an experienced Account Manager to help strengthen client relationships and drive strategic growth.

As part of this role, you will be responsible for some of the following areas:

* Build and maintain strong, long-term relationships with key clients
* Act as the main point of contact, ensuring client satisfaction and timely resolution of issues
* Identify opportunities for account growth, upselling, and service improvement
* Collaborate with internal teams to deliver tailored solutions that meet client needs

To be successful in the role you will have:

* 3+ years of experience in an Account Manager role within an IT consultancy
* Strong commercial awareness and understanding of consultancy delivery models
* Excellent communication and stakeholder engagement skills
* Ability to manage multiple accounts and work collaboratively across teams

In this role, you'll be based in the Newcastle office on a hybrid basis, with flexibility to work remotely. Some of the benefits included with the role are listed below:

* Salary of up to £60,000 (depending on experience)
* 25 days annual leave plus bank holidays
* Hybrid working and flexible hours
* Private healthcare and pension scheme
* Bonus scheme and regular social events

This is just a brief overview of the role. For the full information, simply apply with your CV and I'll be in touch to discuss further. My client is looking to begin the interview process ASAP, so don't miss out-APPLY now! To do so, please email me at a.pinkerton@tenthrevolution.com or call me on 0191 3387487.