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IT Systems Manager

Up to £45,000

I am seeking an experienced, hands‑on IT professional to take ownership of IT systems, infrastructure and third‑party suppliers within a large, multi‑site retail and services business operating across the UK.

This role sits within the operational function and is central to keeping the business running day to day. You will ensure systems are reliable, issues are resolved quickly and technology continues to support both store‑based and head‑office teams effectively.

This opportunity is ideal for someone who thrives working independently, enjoys being close to the detail and takes pride in solving real operational problems rather than managing a large internal IT team. Alongside core support and infrastructure responsibilities, you will play a key role in shaping the next phase of the company's IT strategy, including the transition to a single managed service provider and greater adoption of Microsoft 365, automation and AI‑enabled insight.

Responsibilities

* Own day‑to‑day IT operations across head office and a large multi‑site retail estate
* Act as the primary conduit between the business and external IT partners
* Lead and coordinate the transition to a single Managed Service Provider
* Support and maintain on‑site servers, networks and core systems including Sage and retail till systems
* Manage and optimise Microsoft 365 services including Outlook, Teams, SharePoint and Power BI
* Respond quickly and pragmatically to operational IT issues that impact trading or store performance
* Support data, reporting and automation initiatives, including Power BI, SQL‑based reporting tools and AI‑driven insight

Skills and Experience

* Proven experience in a hands‑on IT support, systems or infrastructure role
* Strong working knowledge of Microsoft 365, on‑prem servers and IT infrastructure
* Experience managing and coordinating third‑party IT suppliers or MSPs
* Organised, persistent and able to work independently without a wider IT team
* Exposure to automation, data reporting, Power BI or AI‑driven solutions

What's on Offer

* Salary of up to £45,000
* Predominantly remote working, with occasional travel to North East England
* High‑autonomy role with genuine ownership of IT across the business
* Opportunity to influence IT direction and modernise systems without heavy bureaucracy

This is just a brief overview of the opportunity. To learn more, simply apply with your CV and we'll be in touch to discuss the role in more detail.

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Data Engineer

Up to £50,000

About the Role

We are seeking a Data Engineer to support the design and delivery of modern data and AI solutions within a large, highly regulated organisation undergoing digital transformation.

This role sits within a technology and data function focused on delivering business driven, cloud enabled solutions. You will play a key role in building scalable data pipelines, developing AI enabled capabilities, and supporting the delivery of high quality analytics solutions that drive business value.

This opportunity is ideal for someone early in their career with a strong foundation in data engineering or software development, who is passionate about data and AI. You will gain exposure to modern data platforms, machine learning and emerging technologies such as generative AI.

You will work closely with analysts, engineers and business stakeholders, helping to translate requirements into robust technical solutions, while contributing to data quality, governance and performance optimisation.

Responsibilities

* Design, build and maintain scalable data pipelines and datasets to support analytics and AI use cases
* Integrate data from multiple sources, ensuring consistency, quality and reliability
* Optimise data processing, storage and model performance for efficiency and scalability
* Develop and implement AI and machine learning models
* Support the development of generative AI solutions using large language models and prompt engineering
* Produce clear technical documentation covering pipelines, models and data structures
* Adhere to data governance, security and compliance standards

Skills and Experience

* Experience as a Data Engineer, Data Developer, AI Engineer or similar role
* Strong programming skills in Python and SQL
* Experience building data pipelines and working with structured and unstructured data
* Understanding of data modelling and data integration concepts
* Familiarity with machine learning or generative AI frameworks

What's on Offer

* Salary of up to £50,000
* Hybrid working model (Newcastle based)
* Structured learning and development with exposure to modern data and AI technologies
* Opportunity to work on large scale, impactful transformation programmes
* Supportive and collaborative team environment
* Strong focus on career progression and skill development

This is just a brief overview of the opportunity. To learn more, simply apply with your CV and we'll be in touch to discuss the role in more detail.