D365 CRM Functional Consultant

Dynamics 365 CE Functional Consultant

Job Description

Exciting opportunity for a Functional Consultant with experience and skills in Dynamics 365 CE/CRM implementation, to work with the delivery team at my award-winning MS Partner client.

You'll play a crucial in assisting the clients optimise their operational processes and accomplish their goals by utilising Microsoft Dynamics 365.

This flexible, hybrid role requires the successful candidate to work in their modern Edinburgh offices twice a week and may require travel occasionally to the customer site(s) when necessary. This could be UK-wide but will fluctuate dependant on the phase of a customer project.



What the role offers?

* A varied and strong pipeline of CE Projects, working with Microsoft Dynamics 365 in a number of different industries.
* A fantastic team environment in which you can expect a forward-thinking approach to project delivery
* Starting base salary up to £70k (dependant on experience)
* Exceptional company benefits package including pension, private health care, life cover and 25 days holiday
* Exciting certified training and professional development openings.



Role and Responsibilities

* Collaborating closely with clients to understand their needs and requirements, and then transforming them into effective user stories
* Managing the implementation of modules
* Providing 3rd line support to users
* Working closely with other team members and providing mentoring to a Junior Functional Consultant

Skills and Qualifications

* End-to-end Dynamics CRM/ D365 CE experience in the functional implementation of the projects (either with end customer(s) or partner(s).
* Advanced understanding of one or more core modules, including sales, marketing, field service, customer service.
* Analytic and Cooperative approach, demonstrating the ability to work effectively within a team or independently.
* Full project life-cycle expertise.
* Excellent communication skills both written and verbal in order to provide a confident approach to customer interactions and stakeholder management.

Interested? Apply today for more details!