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Business Central Specialist - Hybrid (Cincinnati, Memphis, or Louisville)
Industry: Manufacturing
Schedule: Hybrid (2-3 days on-site)
Compensation: Competitive base salary + benefits

Overview:
A growing manufacturing organization is looking for a Business Central Specialist to support, optimize, and enhance their D365 Business Central environment. This role is ideal for someone who enjoys being hands-on, partnering with operations and finance teams, and driving continuous improvements across ERP workflows.

Key Responsibilities:

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Serve as the internal SME for Business Central, supporting users across multiple departments
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Manage configurations, customizations, and system enhancements
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Collaborate with finance, supply chain, production, and leadership to understand requirements and improve processes
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Troubleshoot system issues and coordinate with external partners or developers as needed
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Develop documentation, workflows, and user training materials
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Support ongoing upgrades, integrations, and new module rollouts
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Ensure data integrity, reporting accuracy, and system best practices

Qualifications:

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2-5+ years of experience with Dynamics 365 Business Central (NAV experience also considered)
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Strong functional understanding across modules such as Finance, Inventory, Manufacturing, or Supply Chain
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Experience supporting end users in a manufacturing environment preferred
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Ability to gather requirements and translate them into system solutions
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Strong communication skills and ability to work cross-functionally

Why Join:

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Hybrid flexibility in Cincinnati, Memphis, or Louisville
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Collaborative and growing environment with room to expand your responsibilities
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Opportunity to lead process improvements and own the BC roadmap
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Competitive salary, incentives, and full benefits

IT Systems Engineer (ERP/EDI) - $95k - Des Plaines, IL - Hybrid

Our client is a long‑established industrial supplies distributor whose business runs on smooth, reliable EDI integrations tied directly into their Dynamics NAV environment. With a major upgrade to Dynamics 365 Business Central on the horizon, they're investing heavily in modernizing their EDI landscape-specifically, moving from SPS Commerce to Lanham EDI as their long-term strategic platform.

They're looking for an in‑house EDI Engineer who can take full ownership of this transition, optimize current processes, and elevate the overall application ecosystem.

Why This Role Matters

You won't just be supporting EDI-you'll be leading a major systems conversion that will shape the organization's digital operations for years to come. If you're someone who enjoys improving processes, modernizing integrations, and having a real voice in technical direction, this is that role.

Your New Role

As the EDI Engineer / Applications Admin, you will:

EDI Ownership & Modernization

* Lead the transition from SPS Commerce to Lanham EDI, including design, configuration, testing, troubleshooting, and long-term optimization.
* Manage the current EDI environment (TrueCommerce) while mapping out and executing the move to BC + Lanham.
* Design and maintain EDI maps that translate data accurately across multiple trading partners and internal systems.
* Ensure full compliance with X12 standards across key documents (850, 810, 856, 855, 812, 820, 997, etc.).

Daily EDI & Systems Management

* Process daily EDI transactions and quickly resolve any errors or failures.
* Collaborate closely with Customer Service and trading partners to resolve order or integration discrepancies.
* Maintain secure and compliant communication protocols (AS2, FTP/SFTP, VAN, MQ).
* Prepare and maintain EDI-related database components.

Cross‑Functional Collaboration

* Document business processes and identify opportunities to streamline or automate.
* Provide training and documentation to internal teams as needed.
* Support additional integrated applications (WMS, E‑commerce, Power BI, E‑Ship, etc.).

Continuous Improvement

* Proactively recommend process enhancements-both technical and operational-to increase efficiency and reduce errors.
* Contribute to the overall roadmap for the upcoming Business Central upgrade.

What You'll Need

* 3+ years of hands-on EDI experience (configuration, mapping, setup, troubleshooting).
* Required: Experience with Dynamics NAV, Navision, or Business Central.
* Strong background with EDI implementation and integration projects.
* Solid understanding of AS2, FTP/SFTP, VAN, or similar communication protocols.
* Ability to partner effectively with non-technical users and solve both short-term issues and long-term systemic challenges.
* Bonus experience: WMS, Power BI, E‑Ship, or related supply-chain tools.

What You'll Receive

* $80-95k base salary
* Excellent medical benefits
* 401(k) with company match
* Generous PTO
* A collaborative culture with strong work/life balance
* The ability to own a major EDI modernization initiative
* Growth potential as the company moves into D365 Business Central

Apply Now

Email your resume to m.potenza@nigelfrank.com or call 646‑540‑7521 for immediate consideration.

Nigel Frank International is the global leader in Microsoft Dynamics recruitment. We work with Partners and End Users across North America and have unmatched insight into the Dynamics NAV and Business Central talent market. All conversations are held in strict confidence.

Elevate your career as a Dynamics 365 CRM Field Service Developer in a role that offers both flexibility and real impact. This permanent, fully remote position provides the opportunity to contribute to innovative solutions within the Dynamics 365 ecosystem.

Key responsibilities include:

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Field Service Expertise: Design, develop, and deploy custom solutions within Dynamics 365 Field Service to support specific business needs
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Development & Implementation: Translate business requirements into technical specifications and deliver high-quality solutions using the Power Platform
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Collaboration: Partner closely with business stakeholders, end users, and cross-functional IT teams to gather requirements, provide technical guidance, and ensure successful project delivery

The ideal candidate will bring strong hands-on experience with Dynamics 365 CE and Field Service, a commitment to delivering high-quality solutions, and a passion for improving user experience. If you thrive in a collaborative environment and enjoy working on meaningful, business-critical initiatives, this role could be a strong fit.

Core benefits include comprehensive medical insurance and a dental plan.

If you're ready to take the next step in your career and make an impact in an inclusive, remote environment, we encourage you to apply. We look forward to connecting.

D365 CRM / Field Service Admin - Chicago - $115k - Remote

Our client is a billion dollar manufacturing and industrial services firm who is looking for a talented Dynamics 365 CRM Administrator to join their team. This is an amazing opportunity for a proactive, hands-on leader who values customer interaction and helping users to become more self sufficient on their systems.

Get ready to join a large business applications team where you will have the opportunity to move up into a managerial role as the company continues to expand. This company values collaboration and developing their employees internally, creating training opportunities and internal paths for promotion for all new team members.

Don't miss out on the opportunity to join one of our top clients!

This role will focus on ensuring that sales, service dispatch, and administrative teams are fully supported in utilizing Dynamics CRM and Field Service applications effectively. Additionally, the Dynamics 365 Admin will assist with testing new system features before they are deployed to the broader user community.

Your New Role:

* Lead training sessions-both virtual and on-site-for sales, service dispatch, and administrative staff, focusing on the practical use of Microsoft Dynamics CRM and Field Service.
* Create and update a full range of training resources, such as step-by-step guides, tutorials, and hands-on learning activities, tailored to each team's day‑to‑day responsibilities.
* Offer continued user support after go‑live, helping employees navigate Dynamics CRM and Field Service and resolving routine user questions.
* Participate in onboarding new team members, ensuring they gain confidence and capability in Microsoft Dynamics from the start.
* Partner closely with IT, project leads, and business stakeholders to coordinate training around rollout timelines and operational workflows, incorporating user feedback to refine training programs.
* Contribute to functional testing for system enhancements and new releases, sharing observations with IT to support improved usability and process efficiency.

What You'll Need:

* Expertise supporting, implementing, and configuring Dynamics 365 Sales/CE/CRM
* Hands-on experience in user support, troubleshooting, and providing hyper-care post go-live.
* D365 Field Service experience a big plus, but not required
* Excellent communication skills and user facing capabilities
* A proactive personality with a problem-solving mindset focused on user experience and operational efficiency
* Must be willing to travel regularly (1-2 weeks per month for the first 6 months)

What You'll Receive:



* $90-115k base salary
* Excellent benefits package and PTO plan
* Opportunity for growth into a leadership position
* Remote flexibility (travel reimbursement)
* Fun, fast-paced company culture with an amazing IT team

Apply now by sending your resume to m.potenza@nigelfrank.com, or for more information, call Matt at 646-540-7521

Nigel Frank International is the leading Microsoft dynamics recruitment firm, dealing with over 78% of dynamics partners worldwide. We advertise more NAV/ Navision jobs than any other agency globally. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users through North America. By specializing solely in placing candidates in Microsoft Dynamics market, I have built relationships with more of the key employers in North America and have an unrivalled understanding of where the best opportunities and Navision/Dynamics NAV jobs are.

I understand the need for discretion and would welcome to speak to any Microsoft Dynamics NAV/Navision candidates that are considering a new career or job now or in the future. Confidentiality is of course guaranteed. Please contact see www.nigelfrank.com for more amazing Microsoft Dynamics opportunities.

Nigel Frank International Inc. is acting as an Employment Agency to this vacancy.