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Dynamics 365 Functional Consultant - UK (Remote) - c£80K



You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform.



Alongside your CE responsibilities, you'll gradually gain exposure to Dynamics 365 Finance & Supply Chain Management, supporting business processes and becoming a key member of a wider enterprise applications team.



Key Responsibilities

* Provide first and second-line functional support for Dynamics 365 Customer Engagement
* Support users across Customer Service, Sales and Customer Insights
* Configure and maintain security roles, business process flows, workflows, forms, views and system configuration
* Investigate and resolve functional issues, escalating where appropriate
* Gather business requirements and translate them into functional solutions
* Support testing, User Acceptance Testing (UAT) and Microsoft release updates
* Develop your knowledge of Dynamics 365 Finance & Supply Chain Management, supporting wider business applications over time



Skills & Experience

* Commercial experience supporting or configuring Microsoft Dynamics 365 Customer Engagement
* Strong knowledge of one or more CE applications, including Customer Service, Sales or Customer Insights
* Experience configuring security roles, business process flows, forms, views and workflows
* Experience gathering requirements and supporting business users
* Strong troubleshooting and problem-solving skills

Dynamics 365 Business Central Functional Consultant (Projects & Manufacturing)
Location: Remote (Canada Preferred)
Type: Contract | Part-Time | Project-Based

About the Opportunity
Nigel Frank International is currently recruiting on behalf of a Microsoft Dynamics consultancy for an experienced Dynamics 365 Business Central Functional Consultant with strong expertise in Projects/Jobs and Manufacturing.
This is a hands-on consulting role focused on Business Central. This is a hands-on consulting role focused on Business Central implementations, functional design, configuration, testing, user training, and post-go-live support. The successful consultant will work directly with clients across project-based and manufacturing environments.

Our client is a well-established multinational organization (In-house role) undergoing an exciting ERP transformation across its global operations. They are looking for an experienced Dynamics 365 F&O IT Business Analyst (Supply Chain / Warehouse module) to play a key role in optimizing supply chain and warehouse processes through Microsoft Dynamics 365 Finance & Operations.

If you enjoy working with business stakeholders, driving process improvements, and delivering enterprise-scale ERP solutions, we'd love to hear from you!



What You'll Be Doing

* Partner with business users to gather, analyze, and document Supply Chain and Warehouse Management requirements.
* Configure and support Microsoft Dynamics 365 F&O Supply Chain Management modules.
* Lead workshops to identify business needs and recommend process improvements.
* Analyze current business processes and propose best-practice D365 F&O solutions.
* Collaborate with technical teams on system enhancements, customizations, and integrations.
* Support system implementation activities, including data migration, SIT, UAT, training, and go-live.
* Provide functional support and troubleshoot ERP-related issues.
* Develop user guides, process documentation, and training materials.
* Drive continuous improvement initiatives across supply chain and warehouse operations.



What We're Looking For

* Bachelor's Degree in Information Technology, Supply Chain, Business, Engineering, or a related discipline.
* Minimum 3 years of Business Analyst or Functional Consultant experience.
* Hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O).
* Strong functional knowledge in:

* Supply Chain Management
* Warehouse Management (WMS)
* Inventory Management
* Procurement & Sourcing
* Sales Order Management

* Experience participating in full-cycle ERP implementation or transformation projects.
* Strong business process analysis, requirement gathering, and stakeholder management skills.
* Experience supporting UAT, user training, and post-go-live support.
* Excellent communication and problem-solving skills.



Nice to Have

* Experience with Advanced Warehouse Management.
* Knowledge of Master Planning or Production Control.
* Exposure to Power BI, Power Platform, Azure DevOps, or SQL.
* Experience working in manufacturing, distribution, logistics, or industrial environments.
* Microsoft Dynamics 365 certifications will be an advantage.



Why Join?

* Be part of a global ERP transformation programme.
* Work with cutting-edge Microsoft Dynamics 365 technologies.
* Collaborate with regional and global stakeholders.
* Opportunity to influence business processes and digital transformation initiatives.
* Competitive salary and comprehensive employee benefits.
* Hybrid working arrangement with excellent career growth opportunities.



Interested? Apply now to explore this exciting opportunity with a leading multinational organization! Apply it now, or please send your resume to r.zhang@tenthrevolution.com for more discussion!

Position Overview

We are seeking a detail-oriented and quality-driven Microsoft Dynamics 365 CRM Tester with strong functional expertise in Dynamics 365 Customer Engagement (Sales & Customer Insights) and the Power Platform. This role is responsible for ensuring the integrity, performance, and usability of CRM solutions through comprehensive testing practices across the full application lifecycle.

The ideal candidate combines functional consulting knowledge with hands-on QA/testing experience, and is adept at validating complex business processes, integrations, and data flows in cloud-based environments.

Key Responsibilities

Testing & Quality Assurance

* Develop, maintain, and execute test plans, test cases, and test scripts for D365 CE solutions and Power Platform applications
* Perform regression, integration, smoke, and user acceptance testing (UAT) to ensure system stability and performance
* Identify, document, and track defects using tools such as Azure DevOps or Jira, ensuring timely resolution
* Coordinate and support UAT cycles with business stakeholders, including walkthroughs and defect reproduction steps

Functional Validation & Business Alignment

* Translate business requirements into test scenarios to validate functional and technical solutions
* Validate CRM processes across Sales, marketing automation, quoting, invoicing, and customer engagement workflows
* Ensure accuracy of customer journeys, segmentation logic, and campaign execution within Customer Insights
* Collaborate with product owners, developers, and data teams to ensure high-quality deliverables

Integration & Data Validation

* Test data flows across integrations involving Dataverse, Power Automate, and other Microsoft 365 services
* Validate data integrity and transformation using tools such as SQL and Power BI dashboards
* Support migration and validation of datasets from multiple sources into centralized environments

Power Platform & D365 Support

* Validate configurations within Model-Driven Apps, workflows, forms, business process flows, and security roles
* Test enhancements involving Power Apps, Power Automate, and custom CRM extensions (e.g., JavaScript web resources)
* Ensure usability, performance, and adherence to CRM best practices

Documentation & Continuous Improvement

* Create and maintain test documentation, SOPs, and user-facing QA guides
* Provide recommendations for process improvements and system enhancements identified during testing cycles
* Contribute to Agile ceremonies including sprint planning, backlog grooming, and retrospectives

Required Qualifications

* Hands-on experience with Dynamics 365 CE (Sales, Customer Insights preferred)
* Strong experience in QA/testing methodologies and lifecycle management
* Experience with Azure DevOps Test Plans, Jira, or similar tools
* Familiarity with Power Platform (Power Apps, Power Automate, Dataverse)
* Understanding of data validation, SQL, and reporting tools such as Power BI
* Experience working in Agile environments with cross-functional teams
* Strong analytical, documentation, and communication skills

Preferred Qualifications

* Microsoft Certifications such as:

* D365 Sales Functional Consultant (MB-210)
* Power Platform Fundamentals (PL-900)
* Azure Fundamentals (AZ-900)

* Experience supporting end-to-end CRM implementations or enhancements
* Exposure to data pipelines, automation testing, or scripting (Python)
* Bilingual (English/Spanish) is a plus

Key Competencies

* Strong attention to detail and commitment to quality
* Ability to bridge functional and technical perspectives
* Proactive problem-solving and root-cause analysis
* Effective stakeholder communication and collaboration
* Adaptability in fast-paced, Agile environments

Location: Cape Town (Hybrid)
Employment Type: Permanent

We're working with a well-established Microsoft Partner in Cape Town that is looking to expand its Dynamics 365 Business Central practice. This is an excellent opportunity for an experienced Functional Consultant to join a collaborative team delivering end-to-end ERP implementations across a diverse client portfolio.

You'll work closely with customers to understand business requirements, design practical solutions, configure Business Central, and support successful project delivery. The role offers exposure to a variety of industries, ensuring no two projects are the same.

Responsibilities

* Deliver end-to-end Dynamics 365 Business Central implementations.
* Facilitate client workshops to gather and document business requirements.
* Analyse business processes and recommend best-practice ERP solutions.
* Configure and customise Business Central to meet client requirements.
* Produce functional specifications and solution design documentation.
* Work closely with technical consultants and developers throughout delivery.
* Conduct system testing, user acceptance testing (UAT), and end-user training.
* Support data migration and go-live activities.
* Provide post-implementation support and continuous improvement recommendations.
* Build and maintain strong client relationships throughout the project lifecycle.

Requirements

* 4+ years' experience as a Dynamics 365 Business Central or Dynamics NAV Functional Consultant.
* Experience delivering multiple full lifecycle Business Central/NAV implementations.
* Strong understanding of Finance, Supply Chain, Manufacturing, Distribution, or Warehouse Management processes.
* Experience gathering requirements and running client workshops.
* Excellent communication and stakeholder management skills.
* Ability to work independently while collaborating with project teams.
* Microsoft certifications (MB-800, MB-820) are advantageous.

What's on Offer?

* Hybrid working model based in Cape Town.
* Opportunity to work on a wide variety of Business Central projects.
* Exposure to clients across multiple industries.
* Clear career progression within a growing Microsoft practice.
* Ongoing training, certifications, and professional development.
* Supportive and collaborative team culture.
* Competitive salary and benefits package.

If you're an experienced Business Central Functional Consultant looking for your next challenge, we'd love to hear from you. Apply today for a confidential discussion about the opportunity.

Dynamics 365 Supply Chain Management (F&O) Consultant

Job Overview:
We are seeking a skilled Dynamics 365 Supply Chain Management (F&O) Consultant to implement and optimize Microsoft Dynamics 365 solutions for our clients. You will work closely with clients to understand their business needs, configure the system, and ensure a smooth deployment of Dynamics 365 Supply Chain Management solutions.

Key Responsibilities:

* Consult with clients to understand their supply chain needs and provide tailored Dynamics 365 F&O solutions.
* Design, configure, and implement Supply Chain Management processes (procurement, inventory, logistics, etc.).
* Customize the system and integrate it with other enterprise applications.
* Provide user training and post-implementation support.
* Assist in data migration and testing to ensure quality and system functionality.
* Collaborate with project teams to ensure successful project delivery.

Qualifications:

* Experience with Dynamics 365 F&O, particularly in the Supply Chain Management module.
* Strong knowledge of supply chain processes and best practices.
* Hands-on experience in system configuration, customization, and integration.
* Excellent communication skills and problem-solving abilities.
* Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate.
* Previous consulting or client-facing experience.
* Swedish or English speaking

Dynamics 365 Finance & Operations (F&O) Pre-Sales Solution Architect | Melbourne, Sydney or Brisbane

I'm partnering with one of Australia's leading Microsoft consultancies to recruit a Dynamics 365 Finance & Operations (F&O) Pre-Sales Solution Architect.

This is an exciting opportunity for an experienced D365 F&O consultant or solution architect looking to move into, or further develop, a pre-sales career. You'll work closely with enterprise clients, translating business requirements into innovative Dynamics 365 F&O solutions and supporting the sales process with your technical and functional expertise.

What's on offer?

* Market-leading salary package
* Join one of Australia's most respected Microsoft partners
* Work on enterprise-scale digital transformation projects
* Melbourne or Sydney preferred, with Brisbane also considered

About you:

* Strong background delivering end-to-end Dynamics 365 F&O implementations in a consulting environment
* Experience in pre-sales, solution architecture, or solution advisory
* Confident engaging with senior stakeholders and presenting solution value
* Australian Citizen, Permanent Resident, or unrestricted working rights (no sponsorship available)

If you're interested in learning more about this opportunity, I'd love to arrange a confidential conversation.

Senior D365 Business Central Consultant / ERP Project Lead

Take Ownership of a Business-Critical ERP Transformation for a Food & Beverage End User

An established international consumer brand is embarking on a major digital transformation programme and is preparing for the migration from Microsoft Dynamics NAV to Dynamics 365 Business Central in the very near future.

To support this journey, we are looking for an experienced D365 Business Central Consultant who can combine strong functional consulting expertise with project leadership capabilities. This is a unique opportunity to take ownership of a business-critical ERP transformation, working closely with stakeholders across the organisation to ensure a successful transition to Business Central.

You will play a central role in shaping the future ERP landscape, acting as the bridge between business, technology teams, external partners, and leadership.



The Role

As the ERP lead for the Business Central migration, you will be responsible for driving the planning, configuration, implementation, and adoption of the new platform.

This position requires someone who is equally comfortable discussing business processes with end users, configuring the solution, and coordinating project activities across multiple workstreams.



Key Responsibilities

* Take ownership of the migration from Microsoft Dynamics NAV to Dynamics 365 Business Central.
* Lead ERP-related workstreams throughout the entire implementation lifecycle.
* Analyse business processes and translate requirements into scalable Business Central solutions.
* Configure and optimise Business Central modules to support operational and commercial processes.
* Act as the key functional expert and trusted advisor for internal stakeholders.
* Coordinate project plans, timelines, risks, and deliverables in collaboration with internal teams and external partners.
* Work closely with development teams to manage customisations, integrations, and technical requirements.
* Collaborate across wider IT and digital teams to ensure alignment with broader transformation initiatives.
* Support testing, user training, system adoption, and change management activities.
* Drive continuous improvement and help establish best practices for ERP governance and future development.



About You

We are looking for someone who enjoys taking ownership, building relationships, and delivering business value through technology.

Desired Experience

* Strong experience working with Microsoft Dynamics NAV and/or Dynamics 365 Business Central.
* Proven functional consulting experience, including business analysis, configuration, setup, and process optimisation.
* Experience leading ERP implementation or migration projects.
* Strong project management and stakeholder management capabilities.
* Ability to work effectively between business and technical teams.
* Experience working with integrations and wider business application landscapes.
* Excellent communication skills and ability to influence stakeholders at multiple levels.



What's on Offer?

* Opportunity to lead a high-profile NAV to D365 Business Central transformation.
* Significant ownership and influence within a growing international organisation.
* Exposure to a large-scale digital transformation programme.
* Close collaboration with developers, business leaders, and cross-functional technology teams.
* A company culture focused on innovation, growth, and continuous improvement.
* Competitive salary and benefits package.



If you're an experienced Business Central consultant looking for an opportunity to own a major ERP transformation while combining hands-on consulting with project leadership responsibilities, we'd love to hear from you.

An organisation is looking for a Functional Business Consultant with expertise in Dynamics 365 Business Central to help enhance their business operations. This role involves working closely with various stakeholders to identify system optimisations, streamline processes, and support implementation initiatives that drive efficiency and effectiveness.

* Proven experience with Dynamics 365 Business Central and its functionalities
* Strong analytical skills to assess business needs and propose tailored solutions
* Ability to configure and customise the platform according to project requirements
* Knowledge of project management principles and effective stakeholder communication
* Experience with data migration and integration processes related to ERP systems

This is a hybrid position, allowing for flexibility in your work environment. Apply if you are keen to make a meaningful impact on business processes and contribute to successful project outcomes.

Role: D365 F&O Sales Lead

Overview:
A senior-level position for an experienced Functional D365 F&O Consultant with strong hands-on implementation experience and in-depth knowledge of the Sales module. The role involves leading a small team and managing the Sales work stream within projects.

Key Requirements:

* Proven experience with D365 F&O Sales Module (configuration, solution design, implementation).
* Previous exposure to AX 4.
* Ability to lead and mentor a team of four consultants.
* Solid understanding of SCM processes and hands-on configuration experience.
* Minimum 5+ years' experience in D365 F&O functional consulting.
* Some project stream leadership responsibilities (sub-PM level).
* Excellent communication and stakeholder engagement skills.

Responsibilities:

* Lead the Sales module work stream in D365 F&O projects.
* Conduct requirements workshops and translate business needs into functional designs.
* Configure and test Sales-related processes.
* Oversee data migration and integration activities for Sales.
* Provide team leadership, mentoring, and quality assurance.
* Support UAT and deliver end-user training.
* Act as the primary contact for Sales-related issues during and after implementation.

Role: Functional Specialist - Procurement & WMS

Overview:
A senior consultant role focused on functional configuration and support within the Procurement and Warehouse Management (WMS) apps of D365 F&O. This position does not involve project management responsibilities.

Key Requirements:

* Minimum 3+ years' experience in D365 F&O functional configuration for Procurement and WMS apps.
* Experience in end-user training and support.
* Strong understanding of procurement workflows and warehouse processes.
* Ability to troubleshoot and resolve functional issues.

Responsibilities:

* Configure and maintain Procurement and WMS modules in D365 F&O.
* Analyse requirements and implement system configurations.
* Provide functional support and resolve issues for end-users.
* Assist in testing cycles (SIT, UAT).
* Prepare training materials and deliver sessions.
* Collaborate with technical teams for integrations and enhancements.

Role: Application Consultant: Manufacturing & WMS

Overview:
A functional consultant role focusing on Manufacturing and WMS apps within D365 F&O. The candidate will be hands-on with configuration and provide ongoing support to end-users.

Key Requirements:

* 2-3+ years of experience in functional configuration for Manufacturing and WMS apps in D365 F&O.
* Experience in end-user support and training.
* Strong understanding of manufacturing processes and warehouse operations.

Responsibilities:

* Configure and maintain Manufacturing and WMS modules in D365 F&O.
* Support day-to-day operational issues and provide timely resolutions.
* Assist in testing and validation of configurations.
* Deliver end-user training and create documentation.
* Work closely with business teams to ensure system functionality meets operational needs.

Language Requirements: English Fluency Required

Location: Malmo