CRM Developer

Job Title: CRM Developer (Salesforce & Microsoft Dynamics)
Location: Hybrid - 3 days in-office near Birmingham
Salary: £45,000 per annum
Contract Type: Full-time, Permanent
Industry: Financial Services (End User, Global Group)

Job Description

We're seeking a skilled CRM Developer to join a forward-thinking financial services organisation (part of a global group). This full-time role involves working across Salesforce and Microsoft Dynamics platforms to deliver and support business-critical CRM solutions in a highly regulated environment.

Roles and Responsibilities:

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Design and implement CRM solutions using Salesforce and Microsoft Dynamics 365.
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Customise and configure CRM systems to align with evolving business needs.
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Develop and manage integrations between CRM and other enterprise systems via APIs.
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Work closely with stakeholders to gather requirements, estimate effort, and deliver on time.
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Support system upgrades, performance optimisation, and ongoing maintenance.
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Ensure all development aligns with IT security, governance, and compliance policies.
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Produce technical documentation and participate in team code reviews and knowledge sharing.

Skills and Qualifications

What we're looking for:

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3-5 years of professional experience developing with Salesforce (Apex, Lightning, Visualforce).
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Practical knowledge of Microsoft Dynamics 365 (CE/CRM), including Power Platform.
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Strong understanding of CRM architecture, integration methods, and data modelling.
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Experience integrating with third-party platforms via REST/SOAP APIs.
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Familiar with Git, CI/CD pipelines, and DevOps methodologies.
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Agile mindset with experience working in sprint-based environments.

Desirable:

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Microsoft Dynamics 365 certifications.
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Background in financial services or other regulated industries.
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Understanding of data protection and compliance standards (e.g. GDPR).

Benefits

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£45,000 salary
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Hybrid working - 3 days per week in the office
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Excellent benefits package
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Work with a supportive, collaborative team
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Opportunity to contribute to meaningful projects in a global organisation
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Stable, long-term career prospects with real development potential