3rd Line Engineer

Job Title: 3rd Line Support Engineer

Location: South West London (On-site in Wimbledon)

Salary: Up to £45,000 DOE



About the Role / Company

This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rd Line Support Engineer to join their dynamic team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services.

As a 3rd Line Engineer, you'll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You'll also play a key role in mentoring junior engineers and contributing to strategic IT initiatives. This role offers a clear path to progression, with future opportunities to step into a Lead or Operations Manager position.



Key Responsibilities

* Resolve high-level technical issues escalated from 1st and 2nd line teams
* Provide expert support across Microsoft 365, Azure AD, and Windows Server environments
* Assist with technical projects and client onboarding
* Collaborate with clients to understand their IT needs and deliver tailored solutions
* Mentor junior engineers and contribute to internal knowledge sharing



Key Skills Required



* Office 365 support and administration
* Managing SharePoint permissions
* Azure Active Directory
* Windows Server administration
* Exposure to Mac environments
* Networking (LAN / WAN)



Desirable (Not Essential)

* Experience working in a consultancy or MSP environment
* M365 certifications
* Familiarity with ITIL practices

What's in it for You?

* Progression into a Lead / Ops Manager role
* Microsoft training and certification support
* Exposure to a wide range of technologies and client environments
* Collaborative and supportive team culture



Click 'apply now' or get in touch with Joe Bigsby on (0)203 826 6747 or j.bigsby@nigelfrank.com



Nigel Frank International is the global leader in Microsoft Recruitment. We are trusted by Microsoft Partners and End Users across the UK and Europe to deliver top-tier Modern Workplace professionals. Visit http://www.nigelfrank.com for more opportunities.