๐ We're Hiring: Office 365 Specialist (L2/L3 Technical Support) ๐
Join a global IT team supporting over 26,000 users worldwide!
We're looking for an experienced Office 365 Specialist to provide second and third-level technical support (L2/L3) across international locations such as Madrid, Paris, and New York. You'll act as a technical escalation point for local IT support teams-no direct end-user contact required.
๐ฏ Key Responsibilities:
๐น Provide L2/L3 technical support in a high-volume global environment
๐น Administer and maintain Microsoft 365 tools: Exchange Online, Office 365, SharePoint, OneDrive, and Teams
๐น Lead and collaborate in email migration and integration projects
๐น Troubleshoot and resolve complex technical issues within the M365 ecosystem
๐น Coordinate with distributed IT teams across different time zones
๐น Manage Azure configurations with a focus on visibility, security, and resource optimization
๐น Work with cloud platforms and SaaS integrations
๐น Contribute to IT security management and technical documentation
๐ ๏ธ Tech Skills:
โ๏ธ Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)
โ๏ธ Experience with Azure administration (visibility required)
โ๏ธ Familiarity with Power Platform, BI, networking, and email protocols
โ๏ธ Knowledge of security tools and cloud environments
๐ค You are:
๐ธ A tech-savvy problem solver with strong communication and analytical skills
๐ธ Proactive, independent, and collaborative in a multicultural environment
๐ธ Fluent in English (B2/B2+ minimum)
๐ Remote-first with collaboration across global teams.
Interested or know someone who could be a fit? Let's talk! Drop me a message or comment below ๐
