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Account Manager - (Home-Based, UK Only)

Nigel Frank International are partnered with an established Microsoft Business Applications Partner who are looking to add a talented Account Manager to their forward-thinking organisation.

They are keen to speak with experienced Account Manager's who have the ability to take ownership of high-profile customers and make a significant contribution to the continuous improvement of the organisations account management capability.

Responsibilities:

* Manage and Nurture relationships with a portfolio of high-value clients, acting as the main commercial contact
* Develop and execute tailored account plans that align with each customer's goals and business priorities
* Lead regular client engagement activities, including performance reviews and strategic planning sessions
* Collaborate cross-functionality to ensure delivery commitments are met and customer initiatives are progressed effectively
* Identify and capitalise on revenue opportunities, including account expansion, additional services, and optimisation

Skills and Experience:

* Demonstrable experience in account management or client-facing commercial roles, ideally within SaaS, ERP, or subscription-based environments
* Strong knowledge of Dynamics 365 Business Central or similar platforms.
* Proven ability to manage complex customer relationships involving multiple stakeholders
* Commercially astute, with a track record of retaining and growing client accounts
* Excellent communication and organisational skills, with the ability to balance multiple priorities and operate independently.

Benefits:

* Starting Salary - £65k Plus OTE
* Flexible, Remote Working Model
* Life Assurance, Health Insurance, Enhanced Pension Contributions & More!

POSITION SUMMARY
The Solutions Sales Engineer will perform a variety of sales and engineering related functions in support of a fast-paced, multi-disciplined equipment engineering business. This position will provide the opportunity to drive and oversee all systems sales and implementation activities for the organization. The Solutions Sales Engineer is expected to design, sell, and support automated plant water systems for industrial reuse applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
* Utilize design software to create P&IDs for the implementation of automated plant water systems and do engineering calculations for system configurations
* Promote the sales of automated plant water systems and ancillary automated process systems for the textile services market and food processing industries
* Share technical specs, schematics, and ROI calculations for products and applications with the customer
* Manage the installation and startup of plant water, heating, and other ancillary automated systems
* Provide customer technical support for running systems in the field
* Proactively scope the technical solution required to address customer application requirements, assess customers met and unmet needs
* Develop proposals, product presentations, and other product data required to close sales contracts
* Monitor your customer engagement activities regularly by inputting your activity into the company's CRM software; maintain clean and updated records for all leads and accounts.
* Support the quarterly sales growth targets within a defined product set and territory
* Attend and in some cases present at conferences, trade shows, and other industry events
* Help expand product market share by working with Sales & Marketing Manager to develop effective product sales strategies.
* Additional duties as directed by management

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
* Proficient with Microsoft Excel & engineering design software such as AutoCad, SolidWorks, Fusion, or Matlab
* Ability to comprehend and distill complex topics into concise and simple explanations
* Strong sales and information retention skills with the ability to follow a defined workflow
* Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations.
* Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
* Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi-task effectively and execute tasks with minimum supervision.
* Ability to maintain a high level of confidentiality by handling sensitive and private customer information
* Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast-paced, team-based environment.
* Travel as required. To meet the travel requirements, must have a personal credit card and an available credit limit for expenses which are reimbursed bi-monthly.
* Must have a valid driver's license

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Performing general physical activities such as: talking, hearing and seeing. Talking, especially where one must frequently convey detailed or important information accurately, or quickly. Average hearing or normal conversation and receive ordinary information. Repetitive movements using wrists, hand or fingers. Average visual abilities to prepare or inspect documents or products or operate machinery. Requires mild activity, including, sitting, driving, walking, standing, traveling.

Account Manager (MS Dynamics 365)

Job Description

I am actively seeking an experienced Account Manager, with expertise in Dynamics 365 Business Central, for an interesting role with a reputable Microsoft partner. With UK wide coverage, my client is looking to grow the team with a Client Account Manager who can assist in managing a diverse client base - guiding stakeholders, ensuring successful customer relationships are forged, maximise service excellence, and to fundamentally ensure the successful delivery of solutions to customers.

This role is home based, with travel to customer site where required - flexibility offered around home working/ working hours.

Role & Responsibilities

* High level stakeholder management - managing relations remotely and face to face
* Developing new business prospects through effective analysis and customer understanding
* Coordinating internally to ensure customer requirements are communicated and executed effectively
* Customer guidance surrounding the market and project time lines

Skills & Qualifications

* A proven track record in partner based account/ relationship management role
* Microsoft Dynamics 365 Business Central product experience
* Strong analysis skills - ability to understand business processes and offer advice
* Excellent communication skills, written and verbal - strong stakeholder management expertise

Benefits

* Opportunity to play a key role in client development/ account management for a growing MS partner
* Competitive base salary package up to £65k
* Great training and development programmes.
* Fantastic benefits package including 25 days' holiday, pension/ health scheme, company incentives
* Excellent team culture and collaborative ethos

Interested? Apply now!

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.

0191 338 7564 or via email n.butter@nigelfrank.com

Build your career where business strategy meets technology.

This is your opportunity to:
* Join a consulting business with access to one of Australia's most engaged mid-market client networks.
* Work directly with an accomplished Business Development Director and accelerate your career in enterprise technology consulting.
* Sell business outcomes across cloud ERP, digital transformation, managed services and AI-enabled business improvement.
* Build your own market across Australia, with no geographic restrictions or inherited sales patch.
* Help shape a growing commercial function where your ideas, initiative and contribution will genuinely influence the future of the business.

Most sales roles ask you to inherit a territory; this role gives you the opportunity to build a market.

Our client is a growing technology consulting business helping organisations across Australia modernise through cloud ERP, digital transformation and business process improvement.

Clients are not looking for another software vendor. They are looking for a trusted adviser who understands the commercial challenges behind technology decisions and can help them improve productivity, strengthen operations and prepare for the future.

Working alongside experienced consultants, you will introduce clients to solutions across:

* Cloud ERP (Oracle NetSuite and Microsoft Dynamics 365)
* Technology and business transformation
* Managed services
* Data and business intelligence
* Systems integration
* AI-enabled business improvement
* Strategic technology advisory

Every engagement starts with understanding the client's business. Technology is part of the solution. Commercial outcomes are the objective.

Join a business with a genuine competitive advantage.

Our client is embedded in one of Australia's most respected accounting and business advisory networks, providing access to thousands of established relationships across Australia's SME and mid-market sector.

These relationships create opportunities that extend well beyond traditional software sales. Business owners, CEOs and CFOs are increasingly seeking advice on technology strategy, operational improvement and digital transformation from advisers they already trust.

For an ambitious Business Development Manager, this represents a unique platform to build long-term client relationships across Australia.

You'll inherit opportunity, not legacy.

The commercial function is entering an exciting new phase of growth.

Rather than stepping into a mature sales organisation, you'll join at a time when new processes, modern tooling and disciplined pipeline management are being established to support the next stage of the business.

You won't inherit someone else's territory or spend months untangling an existing account base. Instead, you'll have the freedom to build relationships across Australia, create your own market and help shape how the business develops its commercial capability.

Learn from an exceptional mentor.

Reporting directly to one of Australia's pioneers in AI RevOps; you'll work alongside a leader whose career spans global SaaS vendors, tier-one professional services firms and hyper-growth technology businesses.

You'll gain direct exposure to how consulting opportunities are created, developed and won, while learning how AI can enhance both sales performance and customer outcomes.

If you're naturally curious and want to accelerate your career by learning from someone who has built high-performing commercial teams, this is an exceptional opportunity.

What you'll be doing.

Build and manage a national business development pipeline.
* Identify organisations undergoing growth, operational change or technology transformation.
* Develop relationships with business owners, CEOs, CFOs and senior executives.
* Generate opportunities through outbound activity, referrals, networking and strategic partnerships.
* Work with consultants and solution specialists to develop tailored client solutions.
* Maintain disciplined pipeline management and forecasting.
* Contribute to the continued evolution of the sales process, tooling and go-to-market strategy.
* Use AI and modern sales technology to improve research, preparation and productivity.

Who we're looking for.

You may currently be working as a:

* Business Development Representative
* Sales Development Representative
* Account Development Representative
* Inside Sales Representative
* Junior Business Development Manager
* Early-career Account Executive

More important than your job title is your mindset.

We're looking for someone who is commercially curious, disciplined and ambitious. Someone who enjoys understanding how businesses operate, asks thoughtful questions and wants to build long-term relationships with senior decision makers.

Previous experience selling ERP, accounting SaaS, technology or professional services will be highly regarded, but your attitude, curiosity and drive will be just as important.

Why join now?

Australian businesses are entering one of the most significant periods of technological change in decades.

Demand for cloud ERP, digital transformation and AI-enabled business improvement continues to accelerate, creating exceptional opportunities for advisers who can help organisations navigate change with confidence.

Our client combines specialist technology expertise, trusted business relationships and the agility to deliver tailored solutions to Australia's SME and mid-market sector.

If you're looking for the next step in your career, there has never been a better time to join.

Ready to build something meaningful?

If you're looking for another software sales role, there are plenty to choose from.

If you're looking for a career in technology consulting, where you'll help organisations solve meaningful business challenges, build relationships across Australia and play a genuine role in shaping a growing commercial function, we'd like to hear from you.