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Dynamics 365 Sales/Field Service Admin - $125k - Charlotte (Remote)

This position plays a key role in enhancing system functionality, supporting new business integrations, and improving end‑to‑end workflows across a rapidly expanding organization.

About the Role

As a Dynamics 365 Systems Analyst, you will serve as a hands‑on implementer and functional expert across Dynamics 365 CRM and Field Service. You will collaborate with stakeholders across business units to gather requirements, configure the platform, execute testing cycles, and support ongoing system improvements.

Your work will directly impact the efficiency and scalability of dispatch operations, service delivery, sales processes, and customer engagement.

This role requires periodic travel across the United States to support discovery sessions, implementation projects, and on‑site system rollouts.

Key Responsibilities

* Lead functional configuration and implementation efforts within Dynamics 365 CE, Field Service and the Power Platform, including work orders, scheduling, assets, inventory, and mobile features.
* Partner with sales, service operations, dispatch, and administrative teams to gather and document business requirements.
* Translate requirements into actionable system enhancements, configurations, or process improvements.
* Execute UAT cycles, validate new features, manage feedback, and ensure successful deployment across business units.
* Support integrations between Field Service, ERP systems, and other business platforms.
* Develop workflows, business rules, views, dashboards, and entity configurations to support evolving operational needs.
* Provide post‑deployment support to ensure adoption and continuous improvement.
* Collaborate closely with IT, project managers, and leadership to maintain alignment with organizational priorities and system roadmap.
* Assist in onboarding newly acquired companies by assessing operational processes and implementing Dynamics 365 to support them.

Qualifications

* 5+ years of experience working with Microsoft Dynamics 365 CRM, with a strong emphasis on Field Service.
* Hands‑on experience implementing Field Service modules, including work order management, scheduling, inventory, resources, and technician mobility.
* Solid background in requirements gathering, business process mapping, and functional solution design.
* Experience conducting functional testing, documenting observations, and refining system enhancements.
* Strong problem‑solving and cross‑functional communication skills.
* Ability to simplify complex system concepts for diverse business users.
* Comfortable traveling up to 25-50% for project work, workshops, and implementations.
* Bachelor's degree in Information Systems, Business, or a related field preferred.

Why Apply?

* Competitive base salary ($90-125k)
* Top-tier medical, dental, vision and 401k plan
* Excellent paid time off and work/life balance
* Remote flexibility
* Travel reimbursement
* Join a large, dynamics, fast-paced IT applications team with major career growth potential
* Opportunity to work with the latest in Microsoft cloud technologies

Apply now by sending your resume to m.potenza@nigelfrank.com, or for more information, call Matt at 646-540-7521

Nigel Frank International is the leading Microsoft dynamics recruitment firm, dealing with over 78% of dynamics partners worldwide. We advertise more NAV/ Navision jobs than any other agency globally. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users through North America. By specializing solely in placing candidates in Microsoft Dynamics market, I have built relationships with more of the key employers in North America and have an unrivalled understanding of where the best opportunities and Navision/Dynamics NAV jobs are.

I understand the need for discretion and would welcome to speak to any Microsoft Dynamics NAV/Navision candidates that are considering a new career or job now or in the future. Confidentiality is of course guaranteed. Please contact see www.nigelfrank.com for more amazing Microsoft Dynamics opportunities.

Nigel Frank International Inc. is acting as an Employment Agency to this vacancy.

Microsoft Dynamics CRM Trainer - $115k - Remote + Travel

About the Opportunity

Our client is a fast‑growing organization comprised of multiple established brands within the custom HVAC solutions market. They provide product expertise, technical support, system design, and operational services to customers across commercial, industrial, healthcare, life sciences, and residential sectors. As they continue to expand both organically and through acquisition, they are investing heavily in technology enablement and workforce training across their nationwide network.

We are seeking an experienced Microsoft Dynamics CRM Trainer to support training and adoption across newly acquired and existing business units. This role is ideal for someone who thrives on being in the field, enjoys meeting new teams across the country, and wants a career that lets them travel extensively while making a real impact on operational success.

If you love the idea of getting out on the road, visiting different regions, and helping teams embrace new technology firsthand, this is an exceptional opportunity.

Key Responsibilities

* Deliver engaging training sessions-both on‑site and remote-for sales, service dispatch, and administrative teams on Microsoft Dynamics CRM and Field Service modules.
* Create and maintain training materials, including user guides, tutorials, and hands‑on workshop content tailored to various roles.
* Provide post‑implementation support, assisting end‑users with navigation, troubleshooting, and best practices.
* Support new employee onboarding to ensure early proficiency in Microsoft Dynamics tools.
* Collaborate closely with IT teams, project managers, and business stakeholders to align training with deployment timelines and organizational needs.
* Assist in functional testing of new system features and enhancements prior to rollout, offering feedback on usability and process improvements.

Qualifications

* Demonstrated success delivering training for Microsoft Dynamics CRM, Field Service, or comparable CRM/field platform solutions.
* Experience developing instructional materials such as manuals, quick‑reference guides, and workshop exercises.
* Strong communication skills with the ability to translate complex software functions into clear, digestible instruction.
* Experience providing user support, hyper‑care guidance, and hands‑on troubleshooting.
* Familiarity with system testing or user acceptance testing (UAT).
* Highly organized with the ability to manage multiple training engagements independently.
* Bachelor's degree in IT, Education, Business, or a related field.
* Willingness and enthusiasm to travel 50-75% throughout the United States.
* Minimum of 5 years' experience in CRM/Field Service training roles, preferably with Microsoft Dynamics.

Why This Role Is Unique

* See the country: Travel to various locations across the U.S., supporting teams onsite and experiencing different regions as part of your work.
* High‑impact: You'll play a central role in technology rollout and user adoption during a period of rapid transformation.
* Hands‑on influence: Work directly with front‑line users and leadership to shape training programs and system improvements.
* Professional growth: Opportunities to deepen your expertise in Microsoft Dynamics, change management, and enterprise field operations.

Apply now by sending your resume to m.potenza@nigelfrank.com, or for more information, call Matt at 646-540-7521

Nigel Frank International is the leading Microsoft dynamics recruitment firm, dealing with over 78% of dynamics partners worldwide. We advertise more NAV/ Navision jobs than any other agency globally. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users through North America. By specializing solely in placing candidates in Microsoft Dynamics market, I have built relationships with more of the key employers in North America and have an unrivalled understanding of where the best opportunities and Navision/Dynamics NAV jobs are.

I understand the need for discretion and would welcome to speak to any Microsoft Dynamics NAV/Navision candidates that are considering a new career or job now or in the future. Confidentiality is of course guaranteed. Please contact see www.nigelfrank.com for more amazing Microsoft Dynamics opportunities.

Nigel Frank International Inc. is acting as an Employment Agency to this vacancy.

Power Platform Functional Consultant - Hybrid - c£65K

We're supporting a public sector organisation in the search for a Power Platform Functional Consultant to bridge business needs with technical solutions across the Microsoft Power Platform and Dynamics 365 ecosystem.



This role is focused on requirements gathering, functional design, and solution ownership, working closely with architects and developers to deliver scalable, high-quality solutions that drive real business value. You'll play a key role in large transformation programmes as well as continuous improvement initiatives, setting standards and assuring quality across functional designs.



Role Responsibilities

* Leading requirements-gathering workshops with business stakeholders to understand processes, pain points, and opportunities for automation
* Translating business requirements into high- and low-level functional designs
* Designing solutions using Power Apps (Model-driven & Canvas), Power Automate, Power Pages, and Dataverse
* Acting as the functional liaison between business users and technical delivery teams
* Providing Power Platform and Dynamics 365 functional expertise across the full project lifecycle, including UAT and go-live



Skills & Experience Required

* Strong functional experience across Microsoft Power Platform and Dynamics 365
* Experience working with Dataverse, including environments, security roles, and data models
* Functional knowledge of Dynamics 365 modules such as Customer Service, Sales, Marketing, and Field Service
* Good understanding of Dataverse plugins and Azure components
* Experience working within Agile and DevOps delivery environments

D365 Sales Business Analyst - Fairfield, NJ - $115k - Hybrid

Tired of beige walls, packed cubicles, and meetings that should have been emails?
Same. That's why this role exists.

Our client is a fast‑growing, design‑driven company in a creative industry, and we take our work seriously-but not ourselves. Our offices are anything but corporate and buttoned‑up. Think collaborative spaces, personality on display, and yes… a PlayStation in the break room. Star Wars fans, gamers, and general pop‑culture nerds will feel right at home.

We're looking for a D365 Sales/CRM Business Analyst to join our IT team and partner closely with Sales to elevate how technology enables growth. You'll help shape and evolve our Microsoft Dynamics 365 CRM ecosystem, working alongside a Business Solutions Architect and a highly engaged group of stakeholders.

This is a hybrid role based in Fairfield, NJ (3 days in, 2 days remote).

Why You'll Like Working Here

* Fun, human culture: Smart people, low egos, lots of laughs. No soul‑crushing cubicle farms.
* Ideas > hierarchy: Entrepreneurial mindset encouraged. If you see a better way, speak up.
* Tech that matters: Your work directly impacts how sales teams perform and win.
* Hybrid flexibility: Balance focus time with in‑person collaboration.

What You'll Be Doing

* Owning the CRM experience: Serve as the go‑to expert for our Dynamics 365 environment-configuration, customization, administration, and ongoing optimization.
* Turning needs into solutions: Partner with Sales and cross‑functional teams to gather requirements, analyze data, and translate needs into smart, scalable solutions.
* Vendor & dev coordination: Work with external partners and internal developers-setting priorities, tracking progress, and ensuring outcomes actually match expectations.
* Training & enablement: Identify training gaps, create practical documentation, and help users actually enjoy using the tools.
* Support & stability: Provide second‑level support, manage service requests, and document/escalate bugs to keep systems running smoothly.

What We're Looking For

* Based in New Jersey
* 3+ years of CRM experience, with most of it in Microsoft Dynamics 365 and Power Platform
* Proven experience working cross‑functionally with Sales teams
* Hands‑on experience with:

* Dynamics 365 CRM modules
* Power Apps & Power Automate
* SaaS / PaaS environments

* Strong technical foundation (SQL, .NET, CRM SDK, plugins)
* Experience delivering large, complex systems or full lifecycle CRM implementations
* Comfortable leading requirement gathering sessions and writing functional specs
* Organized, analytical, adaptable-and always curious
* Humble, collaborative, and hungry to keep learning
* Bachelor's degree and/or relevant Microsoft certifications preferred, not required

Compensation & Benefits

* Competitive base salary
* Company bonus program
* Annual cost‑of‑living increases
* Retirement plan with excellent contribution

* Medical coverage with low employee cost
* HRA, prescription, dental, and vision coverage
* Flexible Spending Accounts (health & dependent care)

Time Off & Perks

* 18 paid days off per year
* 10 paid holidays
* Hybrid work schedule
* Paid time off for community service (up to 3 days/year)
* Employee discounts
* A workplace where your personality doesn't have to stay at the door

If you love solving problems, building better systems, and working somewhere that feels more like a creative studio than a corporate maze-this might be your place.

Don't miss out! Apply now by sending your resume to m.potenza@nigelfrank.com or call Matt at 646-540-7521 to have a conversation about this role and the D365 talent market in general.

Look forward to hearing from you!

Dynamics 365 CE Product Owner - London (Hybrid) - c£55K



An established, purpose-driven organisation is looking to appoint a Dynamics 365 CE Product Owner to play a key role in a large-scale CRM and data transformation programme.



This is a key role within the programme, sitting between the business and delivery teams. You'll act as the bridge between stakeholders and the implementation partner, helping shape the product, drive discovery, and ensure successful delivery across Dynamics 365 CE and the wider data platform.



Key Responsibilities

* Act as the Product Owner for Dynamics 365 CE, driving delivery across Sales, Customer Service, and Customer Insights.
* Work closely with stakeholders to gather requirements and translate these into clear product backlogs and priorities.
* Collaborate with the implementation partner to guide delivery and ensure business outcomes are met.
* Play a key role in the discovery phase, helping shape the roadmap and solution design.
* Manage competing priorities and stakeholder expectations across a complex programme.

Skills & Experience

* Strong experience with Dynamics 365 CE.
* Proven background operating as an Agile Product Owner (not purely Product Manager).
* Experience working with third-party delivery partners.
* Strong stakeholder management and communication skills.
* Ability to operate within large-scale transformation programmes.

Chief Revenue Officer - UK Based - £300k OTE

Nigel Frank have been retained on a search for a Chief Revenue Officer (CRO) to lead the full revenue engine for a group that has quietly built something most businesses talk about but never actually deliver. Three brands. One integrated model spanning consulting, technology, data, and managed services. Not siloed. Actually connected.

This is a scale up mandate not a turnaround. The proposition is strong, the partnerships are live, and the delivery capability exists. What is missing is the commercial operating system and the leader to build and run it.

You would report to the CEO, sit on the executive leadership team, and own the number. All of it. Net new, renewals, expansion, recurring revenue. Sales, marketing, partners, and customer success all report into this role.

Day to day this means running weekly pipeline reviews with real hygiene and stage discipline, owning the forecast and variance reporting into the board, running QBRs across sales, marketing, partners, and customer revenue, and building the commercial to delivery handover rhythm with the COO to protect margin and quality. You would also lead deal desk governance including pricing strategy, qualification standards, and approval gates. This is not a figurehead role. It is operational.

The group works across commercial mid market and not for profit sectors with a genuine right to win in CRM modernisation, data architecture, and AI readiness.

This role will suit someone who has built and scaled a commercial function across multiple service lines, not just carried a bag. If you have only ever run a single sales team this is probably not the one.

Basic salary from circa £160k negotiable on experience. OTE £300k plus.

If you are interested and would like to discuss the role in more detail, hit apply or send your CV to j.nordbo@nigelfrank.com

Business Development Manager (BDM) - REMOTE

About the Role

My client is seeking a high-performing Business Development Manager (BDM) with a strong background in the Microsoft ecosystem to join thier growing team. This is a hunter-focused role designed for a driven sales professional who is ready for upward mobility and wants a clear path to Director of Sales or VP of Sales.

This is an opportunity to help build and standardize the sales function from the ground up in a fast-paced startup environment.

Key Responsibilities

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Generate new business through outbound prospecting and referral channels
*

Independently source and develop leads (hunter mentality required)
*

Run product demonstrations with functional support when needed
*

Manage full sales cycle: prospecting, qualification, demos, proposal, and close
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Build, refine, and standardize the company's sales process
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Maintain and manage pipeline to consistently achieve and exceed quota

Ideal Candidate Profile

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4-7+ years of sales experience, preferably in a high-growth or technology-driven environment
*

Strong knowledge of the Microsoft ecosystem, including ERP and CRM/CE

*

Experience with Power Platform is acceptable
*

Background primarily in Salesforce or HubSpot environments is not preferred

*

Proven ability to run demos independently
*

Self-starter who thrives in a startup setting
*

Flexible, proactive, and excited about building processes and infrastructure
*

Strong desire for career progression into sales leadership

Industries & Target Market

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Current focus industries include:

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Manufacturing
*

Professional Services
*

Healthcare

*

Industry-agnostic sales approach based on deep business process expertise

Career Path

This role offers a clearly defined growth trajectory to Director of Sales or VP of Sales for a high performer who demonstrates leadership, process-building capability, and consistent revenue generation.

If you're a motivated hunter with strong Microsoft ecosystem expertise and are excited about building something meaningful from the ground up, we'd love to connect.

Business Development/ Sales Consultant (Dynamics 365 - ERP/ CRM)

I am actively seeking an experienced ERP/ CRM Business Development and Sales Consultant, with experience selling Microsoft Dynamics 365 ERP/ CRM solutions, for an exciting new vacancy with a expanding solution provider. The UK Dynamics 365 market is expanding rapidly month to month, and this is a fantastic opening to build on your sales/ business development skill set in a forward thinking environment; with excellent career progression and uncapped earning potential.

The role will involve working closely within the practice to help drive new business opportunity with new prospects and existing customers; whilst helping to secure further new projects. You will have hands on involvement in the full cycle sales process - converting warm leads and working with generation teams; presenting the product to prospects and working to close deals.

The role is primarily home based, with occasional on-site travel requirement across the UK.

My client requires a candidate who can provide:

* Hands on skills in selling Microsoft Dynamics 365 ERP/ CRM solutions (experience selling other business systems will be considered)
* Firm understanding of the full cycle digital transformation cycle
* Experience in contributing to business development/ sales strategy
* Strong presentation skills, with experience presenting to Senior Executive / Board level
* Skills in project discovery/ proof of concept, drawing up proposals, project estimations
* Excellent written & verbal Skills - ability to work from own initiative

My client is seeking a driven, enthusiastic sales professional, with a high attention to detail and professionalism, to help grow their UK based Microsoft Dynamics practice. The position is offering a competitive salary/ bonus package (circa £70k base + OTE package) - alongside are a wealth of great company benefits/ perks.

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.

0191 338 7564 or via email n.butter@nigelfrank.com

ERP/ MICROSOFT DYNAMICS 365/ AX/ GP/ CRM/ NAV/ SAGE/ ORACLE/ SAP/ IFS/ EPICOR/ BPCS/ PRE-SALES/ SALES/ SOLUTION SALES/ ENTERPRISE/ HOME BASED/ NEWCASTLE/ DURHAM/ SUNDERLAND/ YORK/ LEEDS/ MANCHESTER/

🚀 Business Development Manager - Microsoft Dynamics 365 Business Central

North America | Microsoft Partner

Our Microsoft Partner client is looking for a driven, opportunity-hunting Business Development Manager to lead new sales for Dynamics 365 Business Central. This is a high-impact role for someone who thrives on building relationships, opening doors, and expanding market presence across North America.

🌟 Role Summary

As a Business Development Manager, you'll own the front end of the sales cycle for Business Central - identifying opportunities, engaging prospects, and driving new business across a diverse range of industries including rental, financial services, government, mining, and pharmaceuticals. This role is ideal for a proactive self-starter who knows how to turn conversations into long-term partnerships.

🔑 Key Responsibilities

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Drive new business development for Dynamics 365 Business Central solutions
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Engage prospects to understand business challenges and present tailored ERP solutions
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Collaborate with Inside Sales and SDR teams to generate leads and close deals
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Support strategic market expansion across North America
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Work closely with business unit leaders and pre-sales teams to deliver impactful demos and proposals
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Build and maintain strong, trusted relationships with clients and Microsoft partners

✅ What You Bring

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Proven sales experience with Dynamics 365 Business Central and Customer Engagement (CE)
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Strong presentation, storytelling, and client engagement skills
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A proactive, independent mindset with a passion for finding and creating opportunities
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Flexibility around years of experience - we value drive, capability, and results
*

Exposure to industry-specific solutions and market diversification strategies is a plus

Dynamics 365 CRM Lead Consultant
Remote (UK-Only)

Nigel Frank International are partnered with an established ISV who are looking for a Lead D365 CE Consultant to join as a subject matter expert across D365 & Power Platform and help to support organisations in shaping and implementing CRM solutions aligned with their objectives!

You will work closely with stakeholders and internal teams to gather requirements, run workshops, and translate business needs into practical, scalable solutions. This includes configuring and extending Dynamics 365 CRM, supporting integration's, delivering demonstrations and training, and contributing to the ongoing development of internal CRM offerings.

Responsibilities -

* Serve as a subject matter expert for the Power Platform, both internally and externally.
* Lead and participate in full project lifecycles across a range of Dynamics 365 CRM implementations.
* Gather and analyse requirements through stakeholder engagement and workshop facilitation.
* Support customers in the ongoing optimisation and evolution of their Dynamics 365 CRM and Power Platform solutions.
* Ensure best‑practice methodologies and structured processes are followed throughout delivery.
* Deliver presentations, demonstrations, and user training to both existing and prospective clients.
* Oversee development and deployment activities across environments (Dev / UAT / Live).
* Maintain strong communication with project managers and wider delivery teams.

Skills -

* Extensive experience applying Power Platform capabilities to real‑world customer requirements.
* Hands-on experience with Dynamics 365 CE - Sales & Customer Service (preferable)
* Experience using Power Platform features alongside AI and Copilot functionality.
* Proven ability to design and deliver customer training.
* Strong written and verbal communication skills.

Benefits -

* Starting Salary - £70k - £85k (dependant on experience)
* Private Healthcare
* Enhanced Pension Contributions
* Flexible, Remote Working Model & More!