Account Executive

Job Description

Account Executive (Sales) - Remote with occasional travel to client site (UK-Wide) and offices (Kent, London).

Join a forward-thinking MS Partner who are dedicated to providing exceptional digital transformations, IT support and consultancy services to their wide range of clients.

Roles and Responsibilities

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Responsible for achieving and surpassing individual performance targets.
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Engage with clients to evaluate their needs and continuously identify opportunities for growth within the existing client portfolio through gap analysis.
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Develop and nurture strong client relationships to retain business and attract new customers by confidently representing the company's brand and products.
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Work closely with internal teams to ensure all client requirements are effectively fulfilled.
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Address and resolve client complaints while maintaining detailed records of all account-related activities.
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Serve as the primary client liaison within the organisation to deliver exceptional customer service tailored to each client.
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Gather and analyse consumer behaviour data to track trends and adapt to evolving client needs.

Skills and Qualifications

* Proven experience in account management or sales-oriented roles.
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Exceptional problem-solving abilities to effectively resolve client complaints and address their needs.
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Current knowledge of consumer behaviour trends within the industry.
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Excellent customer service and interpersonal skills for engaging with diverse clients and collaborating across departments.
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Proficient analytical skills for interpreting and evaluating client data.
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Strong multitasking and time management capabilities to handle multiple clients and responsibilities simultaneously.
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Advanced negotiation and motivational skills to drive positive outcomes

Benefits

* Starting Salary - £65k - £90k
* OTE - £60-70K
* Unlimited Holidays, Private Healthcare, Life Assurance and much more!