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Microsoft Support Engineer - £50,000 - Leatherhead

We are a company that provides knowledge beyond variations of solutions such as, productivity, collaboration, enterprise networking, security, data, cloud as well as professional and managed services. With relevant IT certifications and accolades along these industry of knowledge, our organizations guarantee our quality. Currently we are looking for a Microsoft Support Engineer to join our team. This is a fantastic opportunity for someone that wants to join a expanding team who have likeminded drive and passion for learning and upskilling in Microsoft technologies.



Responsibilities

* Build, develop and continue personal and technical relationship with clients
* Guarantee high level of ownership when incidents happen as well as incident lifecycle to a suitable decision
* Examine customer difficulties and supply suitable answers with SLA schedules
* Find out the main cause of customer increase and attempt for a problem free approach
* Know and control the escalations processes with our partners as well as internally
* Create performance monitors and recordings to verify concerns or configuration problems and provide recommendations to rectify as suitable



Experience

* Great experience in a similar role, supporting with 2nd or 3rd line support problems within Microsoft 365 and Azure PaaS and IaaS arrangements
* Worked in troubleshooting and supporting customer situations mainly with Azure IaaS and PaaS environment, involving and not just to Azure AD Services, Azure Monitor Intune and Azure Networking.
* Knowledge of troubleshooting Windows Servers and Active Directory
* Experience with Troubleshooting MS teams Infrastructure including SBC's



Desirable

* Any qualifications with MS-7xx, MS-900, AZ-900 or AZ-104
* University degree
* SC Clearable and eligible
* ILR or British Passport



Benefits

* 25 days annual leave, increasing with service
* Day off on your birthday
* 2 days additional leave for voluntary work
* Extra on-off 5 day holiday gift on five full years of service
* Option to purchase 2 days leave from the company
* Hybrid working and give a laptop or a surface pro for work
* Life assurance 3 times your yearly salary with AIG
* Health cash plans which include some of the following, sports massage, contact lenses, physiotherapy, chiropractor sessions and more.
* Private medical health insurance as well as additional perks, some being free coffee, free amazon prime membership, cinema tickets and more
* Option to add family members for private medical health insurance and cash plan scheme which is covered by us on 5 years service
* Yearly health and wellbeing checks
* Pension scheme 5% from employee and 3% from employer





If you are interested or know anyone that is, please give Iftier a call on 020 3861 5346 or email Iftier on i.hoque@nigelfrank.com



Nigel Frank International is the global leading Microsoft Technology Recruitment firm, providing the most Azure / DevOps opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific DevOps, Azure and technical Development team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities.



Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the DevOps and Azure markets. I am interested in speaking to any DevOps / Azure candidate who is seeking their next career move, and can ensure complete confidentiality in the process.



To talk further about exclusive live opportunities in the DevOps / Azure / Development market, please contact me direct today

Microsoft Support Engineer - £50,000 - Leatherhead

We are a company that provides knowledge beyond variations of solutions such as, productivity, collaboration, enterprise networking, security, data, cloud as well as professional and managed services. With relevant IT certifications and accolades along these industry of knowledge, our organizations guarantee our quality. Currently we are looking for a Microsoft Support Engineer to join our team. This is a fantastic opportunity for someone that wants to join a expanding team who have likeminded drive and passion for learning and upskilling in Microsoft technologies.



Responsibilities

* Build, develop and continue personal and technical relationship with clients
* Guarantee high level of ownership when incidents happen as well as incident lifecycle to a suitable decision
* Examine customer difficulties and supply suitable answers with SLA schedules
* Find out the main cause of customer increase and attempt for a problem free approach
* Know and control the escalations processes with our partners as well as internally
* Create performance monitors and recordings to verify concerns or configuration problems and provide recommendations to rectify as suitable



Experience

* Great experience in a similar role, supporting with 2nd or 3rd line support problems within Microsoft 365 and Azure PaaS and IaaS arrangements
* Worked in troubleshooting and supporting customer situations mainly with Azure IaaS and PaaS environment, involving and not just to Azure AD Services, Azure Monitor Intune and Azure Networking.
* Knowledge of troubleshooting Windows Servers and Active Directory
* Experience with Troubleshooting MS teams Infrastructure including SBC's



Desirable

* Any qualifications with MS-7xx, MS-900, AZ-900 or AZ-104
* University degree
* SC Clearable and eligible
* ILR or British Passport



Benefits

* 25 days annual leave, increasing with service
* Day off on your birthday
* 2 days additional leave for voluntary work
* Extra on-off 5 day holiday gift on five full years of service
* Option to purchase 2 days leave from the company
* Hybrid working and give a laptop or a surface pro for work
* Life assurance 3 times your yearly salary with AIG
* Health cash plans which include some of the following, sports massage, contact lenses, physiotherapy, chiropractor sessions and more.
* Private medical health insurance as well as additional perks, some being free coffee, free amazon prime membership, cinema tickets and more
* Option to add family members for private medical health insurance and cash plan scheme which is covered by us on 5 years service
* Yearly health and wellbeing checks
* Pension scheme 5% from employee and 3% from employer





If you are interested or know anyone that is, please give Iftier a call on 020 3861 5346 or email Iftier on i.hoque@nigelfrank.com



Nigel Frank International is the global leading Microsoft Technology Recruitment firm, providing the most Azure / DevOps opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific DevOps, Azure and technical Development team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities.



Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the DevOps and Azure markets. I am interested in speaking to any DevOps / Azure candidate who is seeking their next career move, and can ensure complete confidentiality in the process.



To talk further about exclusive live opportunities in the DevOps / Azure / Development market, please contact me direct today

CUSTOMER SUCCESS MANAGER - REMOTE - $120-150k

Our client, a Microsoft Partner, is looking to add a Customer Engagement Lead/CSM to its team. This is a customer facing position with the goal of selling client's products and services to customers. This role is a high level individual contributor, reports into the COO and is expected to grow.

Role & Responsibilities

* Develop and drive business cases that outline problems, impacts, proposed solutions and outcomes that help improve our performance and success.
* Identify opportunities to improve or modify products and services to improve customer effectiveness and experience, and recommend those improvements through proper channels, driving product/services enhancements and development
* Conduct a project kick-off call, collaborate, and create project plan
* Communicating project progress, status updates, and issues to stakeholders, both internally and externally, and providing regular reports on project status and financials.

Skills & Qualifications

* Knowledge of Public cloud platforms Azure, or AWS, MS Collaboration suite (Teams, SharePoint), or Contact Center solutions
* Knows the market as an experienced technical product manager, can advise and sell customers on product(s). Will need to learn Client's products. Not expected to know client's products as they are 'very unique'
* Responsible to drive Deliverables, Timelines, and Quality. Has Technical credibility and authority with Azure or AWS. May come from a technical environment of working for contact centers, or security centers.

Benefits

* Medical
* Dental
* Vision
* 401K
* PTO



To discuss more in detail, please send your resume to v.cortese@nigelfrank.com or call (347)783-6566

Nigel Frank International is the global leader in Niche IT Recruitment with a focus on Microsoft technologies. We deal with Microsoft Partners & End Users throughout North America. We have open positions and relationships with some of the top partners and end users throughout the US and offer some excellent opportunities.

I understand the need for discretion and would welcome the opportunity to speak to any candidates considering a new career or job either now or in the future. Confidentiality is of the utmost importance.

Account Executive - MS TEAMS - REMOTE - $90K-$100K BASE

My client, a Microsoft Partner, is looking for a Account Executive to add to their successful sales team. This is a great opportunity to work in an environment offering breakthrough technology and services. The organization is offering a competitive compensation package of base salary and OTE along with full benefits and the opportunity for professional growth. The ideal individual would possess experience in managing accounts, building relationships, and developing new business.

In this position, you will have the opportunity to:

* Manage the full sales cycle from prospect to close
* Offer clients the full range of products and services, including MS Teams
* Conduct Business Development activities through email, cold calls, and Social Media
* Meet and exceed targets in a highly competitive and dynamic market environment

You will be successful in this role if you have:

* 2+ years of experience working a similar role with a Microsoft Partner
* 3+ years selling Teams
* Excellent written and verbal communications skills
* BA/BS in a related field

Benefits Include:

* Medical
* Dental
* Vision
* 401k
* PTO

Microsoft Support Engineer - £50,000 - Leatherhead

We are a company that provides knowledge beyond variations of solutions such as, productivity, collaboration, enterprise networking, security, data, cloud as well as professional and managed services. With relevant IT certifications and accolades along these industry of knowledge, our organizations guarantee our quality. Currently we are looking for a Microsoft Support Engineer to join our team. This is a fantastic opportunity for someone that wants to join a expanding team who have likeminded drive and passion for learning and upskilling in Microsoft technologies.



Responsibilities

* Build, develop and continue personal and technical relationship with clients
* Guarantee high level of ownership when incidents happen as well as incident lifecycle to a suitable decision
* Examine customer difficulties and supply suitable answers with SLA schedules
* Find out the main cause of customer increase and attempt for a problem free approach
* Know and control the escalations processes with our partners as well as internally
* Create performance monitors and recordings to verify concerns or configuration problems and provide recommendations to rectify as suitable



Experience

* Great experience in a similar role, supporting with 2nd or 3rd line support problems within Microsoft 365 and Azure PaaS and IaaS arrangements
* Worked in troubleshooting and supporting customer situations mainly with Azure IaaS and PaaS environment, involving and not just to Azure AD Services, Azure Monitor Intune and Azure Networking.
* Knowledge of troubleshooting Windows Servers and Active Directory
* Experience with Troubleshooting MS teams Infrastructure including SBC's



Desirable

* Any qualifications with MS-7xx, MS-900, AZ-900 or AZ-104
* University degree
* SC Clearable and eligible
* ILR or British Passport



Benefits

* 25 days annual leave, increasing with service
* Day off on your birthday
* 2 days additional leave for voluntary work
* Extra on-off 5 day holiday gift on five full years of service
* Option to purchase 2 days leave from the company
* Hybrid working and give a laptop or a surface pro for work
* Life assurance 3 times your yearly salary with AIG
* Health cash plans which include some of the following, sports massage, contact lenses, physiotherapy, chiropractor sessions and more.
* Private medical health insurance as well as additional perks, some being free coffee, free amazon prime membership, cinema tickets and more
* Option to add family members for private medical health insurance and cash plan scheme which is covered by us on 5 years service
* Yearly health and wellbeing checks
* Pension scheme 5% from employee and 3% from employer





If you are interested or know anyone that is, please give Iftier a call on 020 3861 5346 or email Iftier on i.hoque@nigelfrank.com



Nigel Frank International is the global leading Microsoft Technology Recruitment firm, providing the most Azure / DevOps opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific DevOps, Azure and technical Development team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities.



Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the DevOps and Azure markets. I am interested in speaking to any DevOps / Azure candidate who is seeking their next career move, and can ensure complete confidentiality in the process.



To talk further about exclusive live opportunities in the DevOps / Azure / Development market, please contact me direct today

Microsoft Support Engineer - £50,000 - Leatherhead

We are a company that provides knowledge beyond variations of solutions such as, productivity, collaboration, enterprise networking, security, data, cloud as well as professional and managed services. With relevant IT certifications and accolades along these industry of knowledge, our organizations guarantee our quality. Currently we are looking for a Microsoft Support Engineer to join our team. This is a fantastic opportunity for someone that wants to join a expanding team who have likeminded drive and passion for learning and upskilling in Microsoft technologies.



Responsibilities

* Build, develop and continue personal and technical relationship with clients
* Guarantee high level of ownership when incidents happen as well as incident lifecycle to a suitable decision
* Examine customer difficulties and supply suitable answers with SLA schedules
* Find out the main cause of customer increase and attempt for a problem free approach
* Know and control the escalations processes with our partners as well as internally
* Create performance monitors and recordings to verify concerns or configuration problems and provide recommendations to rectify as suitable



Experience

* Great experience in a similar role, supporting with 2nd or 3rd line support problems within Microsoft 365 and Azure PaaS and IaaS arrangements
* Worked in troubleshooting and supporting customer situations mainly with Azure IaaS and PaaS environment, involving and not just to Azure AD Services, Azure Monitor Intune and Azure Networking.
* Knowledge of troubleshooting Windows Servers and Active Directory
* Experience with Troubleshooting MS teams Infrastructure including SBC's



Desirable

* Any qualifications with MS-7xx, MS-900, AZ-900 or AZ-104
* University degree
* SC Clearable and eligible
* ILR or British Passport



Benefits

* 25 days annual leave, increasing with service
* Day off on your birthday
* 2 days additional leave for voluntary work
* Extra on-off 5 day holiday gift on five full years of service
* Option to purchase 2 days leave from the company
* Hybrid working and give a laptop or a surface pro for work
* Life assurance 3 times your yearly salary with AIG
* Health cash plans which include some of the following, sports massage, contact lenses, physiotherapy, chiropractor sessions and more.
* Private medical health insurance as well as additional perks, some being free coffee, free amazon prime membership, cinema tickets and more
* Option to add family members for private medical health insurance and cash plan scheme which is covered by us on 5 years service
* Yearly health and wellbeing checks
* Pension scheme 5% from employee and 3% from employer





If you are interested or know anyone that is, please give Iftier a call on 020 3861 5346 or email Iftier on i.hoque@nigelfrank.com



Nigel Frank International is the global leading Microsoft Technology Recruitment firm, providing the most Azure / DevOps opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific DevOps, Azure and technical Development team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities.



Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the DevOps and Azure markets. I am interested in speaking to any DevOps / Azure candidate who is seeking their next career move, and can ensure complete confidentiality in the process.



To talk further about exclusive live opportunities in the DevOps / Azure / Development market, please contact me direct today