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IT Support Specialist, Liege

Our client is a leader in his sector and a worldwide provider of an innovative range of products, and even though they're an international company, they manage to keep a personal approach with their providers and customers. They develop a sustainability policy to help communities face challenges, be responsible for our environment, and enable people to grow and develop with equality and dignity.

They are looking for an IT Support Specialist to be part of a global team and support their Western Europe entities.

Role responsibilities:

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Responsible for regional implementation of the company IT strategy on the different sites.
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Support users on operational IT matters.
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Centralize all IT incidents and IT requests.
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Ensure proper handling of support tickets.
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Keep users informed of the expected resolution time.
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Escalate and follow up on escalated tickets.
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Assure follow-up and closing of the incident or IT requests.

Skills required:

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Relevant experiences in similar function.
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Speak English (fluent) and Dutch or/and French.
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Good knowledge of: MS Windows, Office 365.
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Understanding of networking concepts (firewall, switch, router, DNS…)

They offer:

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A competitive salary based on experiences up to 4.000 euros gross p/m.
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Company car.
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Meal vouchers, eco vouchers.
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Health + hospitalization insurance.
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Pension provision.
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Flexible working hours + hybrid work mode.

IT Support Analyst



My client is looking for an analytical and self-starting IT Support Analyst to join their growing team. The ideal candidate will be a keen problem solver and enjoys working in a close-knit team in a supportive environment.

This role is office-based in either their North Wales or Somerset location

What's on offer

* Base salary up to £30,000
* Employee perks including free gym access, cycle-to-work scheme, holiday cash-in, 100% work attendance bonus
* Training and career development - close-knit IT team
* Great social scene

Responsibilities will include

* Leading Office365 projects - managing and making any improvements required
* Working closely with the IT Manager on any upgrade projects, taking on any ad-hoc duties
* Liaise with key users/stakeholders within the business, to understand and solve any system issues, providing suitable solutions
* Basic applications development for the in-house systems

My client is looking for a candidate who can offer

* A general interest/passion in IT/Application Support
* Office365, Microsoft Excel, Windows Server experience
* Active Directory, TCP/IP networking experience
* ERP (Dynamics NAV) experience - desired not essential, training will be provided
* Strong analytical and problem-solving skills



Does this sound like the position for you? Don't miss out on this opportunity, as the next step in your IT career, specialising in the latest technology in the market. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on 0191 338 7579 or send your CV to s.robertson@nigelfrank.com

IT Support Analyst



My client is looking for an analytical and self-starting IT Support Analyst to join their growing team. The ideal candidate will be a keen problem solver and enjoys working in a close-knit team in a supportive environment.

This role is office-based in either their North Wales or Somerset location

What's on offer

* Base salary up to £30,000
* Employee perks including free gym access, cycle-to-work scheme, holiday cash-in, 100% work attendance bonus
* Training and career development - close-knit IT team
* Great social scene

Responsibilities will include

* Leading Office365 projects - managing and making any improvements required
* Working closely with the IT Manager on any upgrade projects, taking on any ad-hoc duties
* Liaise with key users/stakeholders within the business, to understand and solve any system issues, providing suitable solutions
* Basic applications development for the in-house systems

My client is looking for a candidate who can offer

* A general interest/passion in IT/Application Support
* Office365, Microsoft Excel, Windows Server experience
* Active Directory, TCP/IP networking experience
* ERP (Dynamics NAV) experience - desired not essential, training will be provided
* Strong analytical and problem-solving skills



Does this sound like the position for you? Don't miss out on this opportunity, as the next step in your IT career, specialising in the latest technology in the market. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on 0191 338 7579 or send your CV to s.robertson@nigelfrank.com

IT Support Analyst



My client is looking for an analytical and self-starting IT Support Analyst to join their growing team. The ideal candidate will be a keen problem solver and enjoys working in a close-knit team in a supportive environment.

This role is office-based in either their North Wales or Somerset location

What's on offer

* Base salary up to £30,000
* Employee perks including free gym access, cycle-to-work scheme, holiday cash-in, 100% work attendance bonus
* Training and career development - close-knit IT team
* Great social scene

Responsibilities will include

* Leading Office365 projects - managing and making any improvements required
* Working closely with the IT Manager on any upgrade projects, taking on any ad-hoc duties
* Liaise with key users/stakeholders within the business, to understand and solve any system issues, providing suitable solutions
* Basic applications development for the in-house systems

My client is looking for a candidate who can offer

* A general interest/passion in IT/Application Support
* Office365, Microsoft Excel, Windows Server experience
* Active Directory, TCP/IP networking experience
* ERP (Dynamics NAV) experience - desired not essential, training will be provided
* Strong analytical and problem-solving skills



Does this sound like the position for you? Don't miss out on this opportunity, as the next step in your IT career, specialising in the latest technology in the market. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on 0191 338 7579 or send your CV to s.robertson@nigelfrank.com

IT Support Analyst



My client is looking for an analytical and self-starting IT Support Analyst to join their growing team. The ideal candidate will be a keen problem solver and enjoys working in a close-knit team in a supportive environment.

This role is office-based in either their North Wales or Somerset location

What's on offer

* Base salary up to £30,000
* Employee perks including free gym access, cycle-to-work scheme, holiday cash-in, 100% work attendance bonus
* Training and career development - close-knit IT team
* Great social scene

Responsibilities will include

* Leading Office365 projects - managing and making any improvements required
* Working closely with the IT Manager on any upgrade projects, taking on any ad-hoc duties
* Liaise with key users/stakeholders within the business, to understand and solve any system issues, providing suitable solutions
* Basic applications development for the in-house systems

My client is looking for a candidate who can offer

* A general interest/passion in IT/Application Support
* Office365, Microsoft Excel, Windows Server experience
* Active Directory, TCP/IP networking experience
* ERP (Dynamics NAV) experience - desired not essential, training will be provided
* Strong analytical and problem-solving skills



Does this sound like the position for you? Don't miss out on this opportunity, as the next step in your IT career, specialising in the latest technology in the market. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on 0191 338 7579 or send your CV to s.robertson@nigelfrank.com

IT Support Analyst



My client is looking for an analytical and self-starting IT Support Analyst to join their growing team. The ideal candidate will be a keen problem solver and enjoys working in a close-knit team in a supportive environment.

This role is office-based in either their North Wales or Somerset location

What's on offer

* Base salary up to £30,000
* Employee perks including free gym access, cycle-to-work scheme, holiday cash-in, 100% work attendance bonus
* Training and career development - close-knit IT team
* Great social scene

Responsibilities will include

* Leading Office365 projects - managing and making any improvements required
* Working closely with the IT Manager on any upgrade projects, taking on any ad-hoc duties
* Liaise with key users/stakeholders within the business, to understand and solve any system issues, providing suitable solutions
* Basic applications development for the in-house systems

My client is looking for a candidate who can offer

* A general interest/passion in IT/Application Support
* Office365, Microsoft Excel, Windows Server experience
* Active Directory, TCP/IP networking experience
* ERP (Dynamics NAV) experience - desired not essential, training will be provided
* Strong analytical and problem-solving skills



Does this sound like the position for you? Don't miss out on this opportunity, as the next step in your IT career, specialising in the latest technology in the market. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on 0191 338 7579 or send your CV to s.robertson@nigelfrank.com

IT Support Analyst



My client is looking for an analytical and self-starting IT Support Analyst to join their growing team. The ideal candidate will be a keen problem solver and enjoys working in a close-knit team in a supportive environment.

This role is office-based in either their North Wales or Somerset location

What's on offer

* Base salary up to £30,000
* Employee perks including free gym access, cycle-to-work scheme, holiday cash-in, 100% work attendance bonus
* Training and career development - close-knit IT team
* Great social scene

Responsibilities will include

* Leading Office365 projects - managing and making any improvements required
* Working closely with the IT Manager on any upgrade projects, taking on any ad-hoc duties
* Liaise with key users/stakeholders within the business, to understand and solve any system issues, providing suitable solutions
* Basic applications development for the in-house systems

My client is looking for a candidate who can offer

* A general interest/passion in IT/Application Support
* Office365, Microsoft Excel, Windows Server experience
* Active Directory, TCP/IP networking experience
* ERP (Dynamics NAV) experience - desired not essential, training will be provided
* Strong analytical and problem-solving skills



Does this sound like the position for you? Don't miss out on this opportunity, as the next step in your IT career, specialising in the latest technology in the market. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on 0191 338 7579 or send your CV to s.robertson@nigelfrank.com

IT Support Analyst



My client is looking for an analytical and self-starting IT Support Analyst to join their growing team. The ideal candidate will be a keen problem solver and enjoys working in a close-knit team in a supportive environment.

This role is office-based in either their North Wales or Somerset location

What's on offer

* Base salary up to £30,000
* Employee perks including free gym access, cycle-to-work scheme, holiday cash-in, 100% work attendance bonus
* Training and career development - close-knit IT team
* Great social scene

Responsibilities will include

* Leading Office365 projects - managing and making any improvements required
* Working closely with the IT Manager on any upgrade projects, taking on any ad-hoc duties
* Liaise with key users/stakeholders within the business, to understand and solve any system issues, providing suitable solutions
* Basic applications development for the in-house systems

My client is looking for a candidate who can offer

* A general interest/passion in IT/Application Support
* Office365, Microsoft Excel, Windows Server experience
* Active Directory, TCP/IP networking experience
* ERP (Dynamics NAV) experience - desired not essential, training will be provided
* Strong analytical and problem-solving skills



Does this sound like the position for you? Don't miss out on this opportunity, as the next step in your IT career, specialising in the latest technology in the market. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on 0191 338 7579 or send your CV to s.robertson@nigelfrank.com

Deine Aufgaben:

* Unterstützung der Anwender bei Softwareproblemen
* Lösung einfacher technischer Probleme, z.B. Schnittstellenkommunikation
* Systemüberwachung und Ticketmanagement
* Interaktion mit Anwendern und Key Usern zur Verbesserung der IT-Services
* Teilnahme an User Acceptance-Tests und Lösungsanalyse
* Optimierung des Systemmonitorings und Schließen von Monitoring-Lücken
* Reisebereitschaft regionale Standorte zu unterstützen

Dein Profil:

* Fundiertes Wissen, unabhängig von der Bildung
* Mehrjährige Berufserfahrung im technischen Support
* Technisches Grundverständnis in Serveradministration
* Clientmanagement
* Kenntnisse in der Softwareverteilung
* Lösungsorientiertes Handeln

FREU DICH AUF:

* Agiles Arbeitsumfeld
* E-Ladestationen
* Gestaltungsspielraum
* Weiterbildungsmöglichkeiten
* Flexibles Arbeiten
* Kollegiales Team

Bei Fragen stehe ich Ihnen herzlich zur Verfügung.

Metin-yusuf Dere
Recruitment Consultant

Direkt: +49 30 76759 7331 (ext 7331)
Email: m.dere@nigelfrank.com
Web: www.nigelfrank.com
Adresse: 5th Floor, Suite 05-103, Friedrichstraße 76, c/o WeWork, 10117 Berlin , Germany

Impressum - https://www.frankgroup.com/de/impressum/

Applications Support Analyst



My client is looking for an analytical and self-starting Support Analyst to join their growing team. The ideal candidate will be a keen problem solver and enjoys working in a close-knit team in a supportive environment.

This role is office-based in either their North Wales or Somerset location

What's on offer

* Base salary up to £30,000
* Employee perks including free gym access, cycle-to-work scheme, holiday cash-in, 100% work attendance bonus
* Training and career development - close-knit IT team
* Great social scene

Responsibilities will include

* Leading Office365 projects - managing and making any improvements required
* Working closely with the IT Manager on any upgrade projects, taking on any ad-hoc duties
* Liaise with key users/stakeholders within the business, to understand and solve any system issues, providing suitable solutions
* Basic applications development for the in-house systems

My client is looking for a candidate who can offer

* A general interest/passion in IT/Application Support
* Office365, Microsoft Excel, Windows Server experience
* Active Directory, TCP/IP networking experience
* ERP (Dynamics NAV) experience - desired not essential, training will be provided
* Strong analytical and problem-solving skills
*

Does this sound like the position for you? Don't miss out on this opportunity, as the next step in your IT career, specialising in the latest technology in the market. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on 0191 338 7579 or send your CV to s.robertson@nigelfrank.com