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Microsoft Dynamics CRM Administrator - North Bergen, NJ - $115k

About the Opportunity

A rapidly expanding, multi-entity organization operating at scale across North America is seeking a Microsoft Dynamics Systems Administrator to play a highly visible role in its enterprise technology ecosystem. Backed by ongoing investment and active acquisition growth, this organization offers a unique chance to help shape how enterprise systems are standardized, adopted, and scaled across multiple business units.

This is an ideal role for someone who wants to grow into a senior systems leadership position while working closely with executive stakeholders, IT leadership, and operational teams nationwide.

Why This Role Is a Career Accelerator

* Enterprise-scale exposure: Support and influence Dynamics CRM and Field Service usage across numerous operating companies
* Growth through acquisitions: Be at the center of system rollouts and integrations for newly acquired businesses
* High visibility: Partner with business leaders, project managers, and IT leadership on adoption and optimization
* Skill expansion: Gain deep experience in user enablement, functional testing, and system optimization
* Future advancement: Clear runway toward senior systems administration, product ownership, or Dynamics leadership roles

Role Overview

The Microsoft Dynamics Systems Administrator will own functional support, user enablement, and training for Dynamics CRM and Field Service applications. This role is heavily focused on adoption, usability, and continuous improvement, ensuring field teams, sales, and operations fully leverage the platform.

You will also play a direct role in testing new features, gathering feedback from the field, and shaping how Dynamics evolves across the organization.

Key Responsibilities

* Provide post-go-live user support and troubleshooting across Dynamics CRM and Field Service
* Lead onboarding and enablement for new employees and newly integrated business units
* Deliver in-person and remote training sessions for sales, dispatch, and administrative teams
* Develop training materials, quick-reference guides, and hands-on workshops
* Participate in functional testing and user acceptance testing (UAT) for new features and enhancements
* Collaborate cross-functionally with IT, project managers, and business leaders to align system usage with operational needs
* Travel nationally to support launch and training initiatives (approximately 50%)

What We're Looking For

* 5+ years of experience supporting or training users on Microsoft Dynamics CRM, Field Service, or similar enterprise platforms
* Proven ability to translate complex system functionality into clear, practical guidance
* Hands-on experience with user support, hyper-care, and functional testing
* Strong communication, organization, and stakeholder management skills
* Willingness to travel extensively within the United States
* Bachelor's degree in IT, Business, Education, or a related field (or equivalent experience)

Culture & Values

* Growth-oriented and collaborative environment
* Strong emphasis on user experience and operational efficiency
* Commitment to internal development and long-term career progression
* Equal opportunity employer with a people-first mindset

Don't miss out! Apply now by sending your resume to Matt at m.potenza@nigelfrank.com or call 646-540-7521 to learn more.

Applications Manager - NAV/BC - Elizabeth, NJ - $140k

Our client is a mid-sized, family run consumer products distributor with a global presence that is looking for an IT Applications Manager to support a growing operation.

They are embarking on a Microsoft Business Central upgrade and want someone who can own the product, providing strategic outlook and hands-on support for a system that has integrated applications for e-commerce, EDI, and WMS.

If you are looking for an opportunity to have a seat at the executive table of a growing organization with a complex IT portfolio and fun, fast-paced projects in the pipeline, then this is the job for you!

Responsibilities include:

* Managing the application ecosystem which is comprised of a variety of business systems including Microsoft Business Central, CRM, Power BI, and EDI
* Collaborate with C-Level executives, line-level personnel, and a third party VAR on leading upgrades across their technology platform
* Troubleshoot complex systems and identify long-term paths for improvement
* Contribute to further automation in the application environment
* Lead Power BI report automation efforts, integrating from finance and operations software
* Establish a project management methodology to ensure on-time delivery
* Ensure appropriate testing is performed on all application bug fixes, enhancements and upgrades
* Act as the first line of support for any user issues
* Document business processes, perform gap-fit analysis, and configure workflows for improved performance

What You'll Receive:

* Competitive base salary ($120-140k)
* Performance based bonus potential
* Excellent PTO plan
* Top-tier benefits package
* Hybrid work schedule
* Amazing career growth potential

Interested in learning more? Apply today by sending your resume to Matt at m.potenza@nigelfrank.com or call 646-540-7521 for more information.

Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Dynamics NAV jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics NAV candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics NAV jobs that are available I can be contacted on 646-540-7521. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

Business Systems & Technology Manager - Linden, NJ - $120k

Own the System. Build the Function. Drive the Future.

We're looking for a hands-on, solutions-driven Business Systems & Technology Manager to take full ownership of our enterprise systems environment-most notably Microsoft Dynamics 365 Business Central-and build a scalable technology function around it.

This is a high-impact role for someone who wants more than administration-you'll own the roadmap, shape the strategy, and ultimately build and lead a team as the organization grows.

You'll sit at the intersection of operations, technology, and business transformation, partnering across departments to reduce manual work, improve visibility, and drive operational excellence.

What You'll Own

ERP & Systems Leadership (Business Central)

* Act as the internal owner of Dynamics 365 Business Central-strategy, optimization, and long-term scalability.
* Lead enhancements, integrations, and continuous improvement initiatives.
* Partner with external consultants and developers while building internal capability over time.
* Identify and implement automation opportunities to streamline workflows.
* Develop reporting, dashboards, and KPIs that drive better decision-making.
* Support integrations across EDI, warehouse systems, and other business platforms.

Technology Operations & Vendor Strategy

* Manage IT vendors, MSPs, and support partners-owning performance and accountability.
* Oversee office and warehouse technology environments.
* Drive system reliability, uptime, and issue resolution.
* Establish SOPs, governance, and documentation standards.
* Support cybersecurity coordination and lifecycle management.

SharePoint & Information Management

* Own SharePoint architecture, access, and governance.
* Standardize document management and improve cross-functional collaboration.
* Create scalable structures that support operational efficiency.

Process Improvement & Transformation

* Evaluate and redesign workflows across operations, supply chain, and customer service.
* Reduce errors, manual processes, and inefficiencies.
* Drive automation and standardization initiatives.
* Partner with leadership on scaling systems and processes to support growth.

Immediate Areas of Impact

* Optimize shipment processing and warehouse execution workflows.
* Reduce order and fulfillment errors (break packs, lot tracking, shipment closure).
* Improve reporting visibility (sales trends, open orders, purchasing insights).
* Enhance EDI and transaction reliability.
* Refine warehouse setup (zoning, bin strategy, SKU structure).
* Improve planning accuracy and downstream execution.

What You Bring

* 5+ years in ERP, business systems, or operations technology roles.
* Strong experience with Microsoft Dynamics 365 Business Central.
* Background in distribution, manufacturing, logistics, or supply chain environments.
* Proven ability to drive process improvement and system adoption.
* Experience managing vendors and external partners.
* Familiarity with Microsoft 365 (Excel, SharePoint, Teams, Power BI).

What Sets This Role Apart

* Full ownership of a core business system-not just support, but true leadership.
* A clear path to build and lead a team as the function matures.
* Direct visibility with leadership and influence on company strategy.
* A chance to modernize systems, eliminate inefficiencies, and leave a lasting impact.
* Strong career trajectory within a growing, entrepreneurial environment.

Compensation & Benefits

* Competitive base salary
* Performance-based bonus
* Comprehensive health benefits
* PTO + 401(k)
* Significant career growth opportunity

Apply today by sending your resume to m.potenza@nigelfrank.com or call Matt at 646-540-7521 for more information.

Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Dynamics NAV jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics NAV candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics NAV jobs that are available I can be contacted on 646-540-7521. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

Dynamics 365 Sales/Field Service Admin - $115k - New Jersey (Remote)

This position plays a key role in enhancing system functionality, supporting new business integrations, and improving end‑to‑end workflows across a rapidly expanding organization.

About the Role

As a Dynamics 365 Systems Analyst, you will serve as a hands‑on implementer and functional expert across Dynamics 365 CRM and Field Service. You will collaborate with stakeholders across business units to gather requirements, configure the platform, execute testing cycles, and support ongoing system improvements.

Your work will directly impact the efficiency and scalability of dispatch operations, service delivery, sales processes, and customer engagement.

This role requires periodic travel across the United States to support discovery sessions, implementation projects, and on‑site system rollouts.

Key Responsibilities

* Lead functional configuration and implementation efforts within Dynamics 365 CE, Field Service and the Power Platform, including work orders, scheduling, assets, inventory, and mobile features.
* Partner with sales, service operations, dispatch, and administrative teams to gather and document business requirements.
* Translate requirements into actionable system enhancements, configurations, or process improvements.
* Execute UAT cycles, validate new features, manage feedback, and ensure successful deployment across business units.
* Support integrations between Field Service, ERP systems, and other business platforms.
* Develop workflows, business rules, views, dashboards, and entity configurations to support evolving operational needs.
* Provide post‑deployment support to ensure adoption and continuous improvement.
* Collaborate closely with IT, project managers, and leadership to maintain alignment with organizational priorities and system roadmap.
* Assist in onboarding newly acquired companies by assessing operational processes and implementing Dynamics 365 to support them.

Qualifications

* 5+ years of experience working with Microsoft Dynamics 365 CRM, with a strong emphasis on Field Service.
* Hands‑on experience implementing Field Service modules, including work order management, scheduling, inventory, resources, and technician mobility.
* Solid background in requirements gathering, business process mapping, and functional solution design.
* Experience conducting functional testing, documenting observations, and refining system enhancements.
* Strong problem‑solving and cross‑functional communication skills.
* Ability to simplify complex system concepts for diverse business users.
* Comfortable traveling up to 25-50% for project work, workshops, and implementations.
* Bachelor's degree in Information Systems, Business, or a related field preferred.

Why Apply?

* Competitive base salary ($90-115k)
* Top-tier medical, dental, vision and 401k plan
* Excellent paid time off and work/life balance
* Remote flexibility
* Travel reimbursement
* Join a large, dynamics, fast-paced IT applications team with major career growth potential
* Opportunity to work with the latest in Microsoft cloud technologies

Apply now by sending your resume to m.potenza@nigelfrank.com, or for more information, call Matt at 646-540-7521

Nigel Frank International is the leading Microsoft dynamics recruitment firm, dealing with over 78% of dynamics partners worldwide. We advertise more NAV/ Navision jobs than any other agency globally. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users through North America. By specializing solely in placing candidates in Microsoft Dynamics market, I have built relationships with more of the key employers in North America and have an unrivalled understanding of where the best opportunities and Navision/Dynamics NAV jobs are.

D365 Sales Business Analyst - Fairfield, NJ - $115k - Hybrid

Tired of beige walls, packed cubicles, and meetings that should have been emails?
Same. That's why this role exists.

Our client is a fast‑growing, design‑driven company in a creative industry, and we take our work seriously-but not ourselves. Our offices are anything but corporate and buttoned‑up. Think collaborative spaces, personality on display, and yes… a PlayStation in the break room. Star Wars fans, gamers, and general pop‑culture nerds will feel right at home.

We're looking for a D365 Sales/CRM Business Analyst to join our IT team and partner closely with Sales to elevate how technology enables growth. You'll help shape and evolve our Microsoft Dynamics 365 CRM ecosystem, working alongside a Business Solutions Architect and a highly engaged group of stakeholders.

This is a hybrid role based in Fairfield, NJ (3 days in, 2 days remote).

Why You'll Like Working Here

* Fun, human culture: Smart people, low egos, lots of laughs. No soul‑crushing cubicle farms.
* Ideas > hierarchy: Entrepreneurial mindset encouraged. If you see a better way, speak up.
* Tech that matters: Your work directly impacts how sales teams perform and win.
* Hybrid flexibility: Balance focus time with in‑person collaboration.

What You'll Be Doing

* Owning the CRM experience: Serve as the go‑to expert for our Dynamics 365 environment-configuration, customization, administration, and ongoing optimization.
* Turning needs into solutions: Partner with Sales and cross‑functional teams to gather requirements, analyze data, and translate needs into smart, scalable solutions.
* Vendor & dev coordination: Work with external partners and internal developers-setting priorities, tracking progress, and ensuring outcomes actually match expectations.
* Training & enablement: Identify training gaps, create practical documentation, and help users actually enjoy using the tools.
* Support & stability: Provide second‑level support, manage service requests, and document/escalate bugs to keep systems running smoothly.

What We're Looking For

* Based in New Jersey
* 3+ years of CRM experience, with most of it in Microsoft Dynamics 365 and Power Platform
* Proven experience working cross‑functionally with Sales teams
* Hands‑on experience with:

* Dynamics 365 CRM modules
* Power Apps & Power Automate
* SaaS / PaaS environments

* Strong technical foundation (SQL, .NET, CRM SDK, plugins)
* Experience delivering large, complex systems or full lifecycle CRM implementations
* Comfortable leading requirement gathering sessions and writing functional specs
* Organized, analytical, adaptable-and always curious
* Humble, collaborative, and hungry to keep learning
* Bachelor's degree and/or relevant Microsoft certifications preferred, not required

Compensation & Benefits

* Competitive base salary
* Company bonus program
* Annual cost‑of‑living increases
* Retirement plan with excellent contribution

* Medical coverage with low employee cost
* HRA, prescription, dental, and vision coverage
* Flexible Spending Accounts (health & dependent care)

Time Off & Perks

* 18 paid days off per year
* 10 paid holidays
* Hybrid work schedule
* Paid time off for community service (up to 3 days/year)
* Employee discounts
* A workplace where your personality doesn't have to stay at the door

If you love solving problems, building better systems, and working somewhere that feels more like a creative studio than a corporate maze-this might be your place.

Don't miss out! Apply now by sending your resume to m.potenza@nigelfrank.com or call Matt at 646-540-7521 to have a conversation about this role and the D365 talent market in general.

Look forward to hearing from you!