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Business Central Support Analyst - Louisville, KY - $100k

Our client is an industrial machinery distributor who is getting ready for an ERP upgrade from NAV 2016 to Business Central and is in need of a Senior Systems Analyst to lead this project.

This role will act as a liaison between technical teams and company stakeholders to understand business requirements and translate those into a system designed to improve workflows and maximize output.

Your New Company:

* Stable, family run business that has been in operation for over 100 years!
* Industry leading brand recognized organization that prides itself on high quality food products for stores all across the country
* Is putting a heavy investment in their IT infrastructure, and is currently undergoing a multi-year D365 Business Central ERP project. This role will allow you to be an integral part of a growing IT department
* Will allow you to make an impact and not be siloed in to the same responsibilities every day
* Great work environment with a laid back, respectful, family-friendly company culture

Your New Role:

* Responsible for providing leadership in all activities related to the quality, release, and support of enterprise business software products.
* Provide application consulting and subject matter expertise to their D365 Business Central ERP System, along with WMS and EDI add-ons
* Review projects which involve ERP development, analyze existing business models and workflows, and translate the overall requirements into technical specifications.
* Work directly with user groups to plan testing, schedule and roll out software releases, train users on new product usage, and follow the release process through to user acceptance.
* Provide second level support for users with ERP related issues.
* Enhance reporting efforts using Power BI
* Lead the Phase 2 Implementation of the product, working closely with manufacturing, distribution, and other operations teams

What You'll Receive:

* $90-130k Base Salary (commensurate on experience)
* Medical, Dental, Vision Plan
* 401k
* Hybrid work schedule (must still live in the local area)
* Opportunity to make an impact in an organization that invests heavily in new technologies
* Major career growth potential as you will have full oversight of the ERP system

Don't miss out. Interviews are already being scheduled.

Interested in learning more?

Apply now by sending your resume to m.potenza@nigelfrank.com, or for more information, call Matt at 646-540-7521

Nigel Frank International is the leading Microsoft dynamics recruitment firm, dealing with over 78% of dynamics partners worldwide. We advertise more NAV/ Navision jobs than any other agency globally. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users through North America. By specializing solely in placing candidates in Microsoft Dynamics market, I have built relationships with more of the key employers in North America and have an unrivalled understanding of where the best opportunities and Navision/Dynamics NAV jobs are.

I understand the need for discretion and would welcome to speak to any Microsoft Dynamics NAV/Navision candidates that are considering a new career or job now or in the future. Confidentiality is of course guaranteed. Please contact see www.nigelfrank.com for more amazing Microsoft Dynamics opportunities.

Nigel Frank International Inc. is acting as an Employment Agency to this vacancy.

Work for an intralogistics company with a small but mighty team making a big impact across the industry!

Join a forward-thinking organization where collaboration, innovation, and professional growth are at the core of everything we do. We're seeking a Tax Accountant to become an integral part of our client's Dynamics 365 Business Central team. This is a full-time, hybrid role offering the perfect balance of challenge, flexibility, and opportunity to make a real difference.

What You'll Do

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Prepare and review tax returns with precision, ensuring full compliance with federal and state regulations.
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Partner with finance and IT teams to enhance and streamline processes within Dynamics 365 Business Central.
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Support the development and execution of strategic tax planning initiatives.
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Stay current on evolving tax laws and regulations, providing insights that add value to the business.
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Deliver exceptional support to internal and external partners, maintaining a strong service-oriented approach.

What You'll Bring

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Hands-on experience with Dynamics 365 Business Central (or similar ERP systems).
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Strong analytical and problem-solving skills with a proactive mindset.
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Excellent communication and collaboration abilities.
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Meticulous attention to detail and a commitment to accuracy.
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Proven background in tax compliance and reporting.

Why You'll Love It Here

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Hybrid flexibility and a supportive work culture.
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The chance to work with an innovative intralogistics company driving continuous improvement.
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A close-knit, high-performing team that values both autonomy and teamwork.
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Opportunities for professional development and growth as the organization expands.

If you're ready to bring your expertise to a team that values innovation, accountability, and collaboration-apply today and take the next step in your career journey!

Work for an intralogistics company that's transforming the way goods move and operations run - all while being part of a tight-knit, forward-thinking IT team.

We're seeking a Business Central Specialist to join our growing organization and provide expert Tier 1 and Tier 2 support for Microsoft Dynamics 365 Business Central. This is an exciting opportunity for someone who enjoys problem-solving, improving processes, and playing a key role in driving digital transformation. You'll serve as the first line of contact for system users, maintaining data integrity, resolving issues, and collaborating with leadership to enhance system performance.

What You'll Do

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Provide Tier 1 and Tier 2 support for Microsoft Dynamics 365 Business Central users across multiple departments.
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Troubleshoot and resolve issues related to system functionality, integrations, and user access.
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Partner with the IT Director to identify process improvement opportunities and support system optimization efforts.
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Manage user setup, permissions, and security roles.
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Collaborate with teams across Finance, Operations, and Supply Chain to ensure smooth day-to-day system use.
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Support testing, training, and documentation for new system features or updates.
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Escalate complex issues to Tier 3 support or external partners as needed.
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Maintain detailed records of support tickets, resolutions, and recurring issues.

What You'll Bring

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2+ years of hands-on experience supporting Microsoft Dynamics 365 Business Central (or NAV).
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Strong understanding of system configuration, user management, and troubleshooting.
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Experience providing application support in a Tier 1 or Tier 2 helpdesk environment.
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Excellent communication and collaboration skills with the ability to work cross-functionally.
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Detail-oriented mindset and a proactive approach to solving problems.
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Basic understanding of accounting or supply chain processes (preferred).
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Bachelor's degree in Information Technology, Business, or related field (preferred).

Why You'll Love Working Here

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Hybrid flexibility and a collaborative, people-first culture.
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Opportunity to work closely with leadership on impactful technology initiatives.
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Grow your expertise in a dynamic ERP environment supporting multiple business functions.
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Join an innovative intralogistics company that values curiosity, ownership, and continuous improvement.

If you're ready to bring your Business Central expertise to a growing organization and make a meaningful impact from day one - we'd love to hear from you!

🌟 We're Hiring: Business Central Specialist - Louisville, KY or Memphis, TN 🌟

Are you a Microsoft Dynamics 365 Business Central expert looking to make a real impact? Our client, a leading organization dedicated to modernizing and optimizing their business systems, is seeking a Business Central Specialist to join their growing team in Louisville, KY or Memphis, TN!

This is an exciting opportunity for someone who thrives on solving problems, improving processes, and delivering high-quality support to end users.

🔧 What You'll Do

As the Business Central Specialist, you will be the go-to expert for all things BC, including:

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Business Central Support: Provide daily assistance to users across functional areas.
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Troubleshooting: Diagnose, analyze, and resolve technical and functional issues.
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Tier 1 & Tier 2 Support: Handle incoming support cases with professionalism and urgency.
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Customizations & Configurations: Assist with system enhancements, setup changes, and feature deployments to align with business needs.
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Collaboration: Work closely with internal teams and external partners to streamline processes and improve system performance.

💡 What We're Looking For

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Hands-on experience with Microsoft Dynamics 365 Business Central
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Strong troubleshooting and problem-solving skills
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Proven ability to provide Tier 1 and Tier 2 support
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Experience with BC configurations, setups, and light customizations
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Excellent communication skills and a customer-focused mindset
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Ability to work on-site in Louisville, KY or Memphis, TN

📍 Why You'll Love This Role

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Work directly with a supportive and forward-thinking end user
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Strengthen your BC expertise in a dynamic environment
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Opportunities for professional growth and impact
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A collaborative culture where your contributions matter

If you're passionate about Business Central and ready for your next challenge, we want to hear from you!

📨 Apply today and help shape the future of our client's BC environment!