Microsoft Dynamics CRM Trainer - $115k - Remote + Travel
About the Opportunity
Our client is a fast‑growing organization comprised of multiple established brands within the custom HVAC solutions market. They provide product expertise, technical support, system design, and operational services to customers across commercial, industrial, healthcare, life sciences, and residential sectors. As they continue to expand both organically and through acquisition, they are investing heavily in technology enablement and workforce training across their nationwide network.
We are seeking an experienced Microsoft Dynamics CRM Trainer to support training and adoption across newly acquired and existing business units. This role is ideal for someone who thrives on being in the field, enjoys meeting new teams across the country, and wants a career that lets them travel extensively while making a real impact on operational success.
If you love the idea of getting out on the road, visiting different regions, and helping teams embrace new technology firsthand, this is an exceptional opportunity.
Key Responsibilities
* Deliver engaging training sessions-both on‑site and remote-for sales, service dispatch, and administrative teams on Microsoft Dynamics CRM and Field Service modules.
* Create and maintain training materials, including user guides, tutorials, and hands‑on workshop content tailored to various roles.
* Provide post‑implementation support, assisting end‑users with navigation, troubleshooting, and best practices.
* Support new employee onboarding to ensure early proficiency in Microsoft Dynamics tools.
* Collaborate closely with IT teams, project managers, and business stakeholders to align training with deployment timelines and organizational needs.
* Assist in functional testing of new system features and enhancements prior to rollout, offering feedback on usability and process improvements.
Qualifications
* Demonstrated success delivering training for Microsoft Dynamics CRM, Field Service, or comparable CRM/field platform solutions.
* Experience developing instructional materials such as manuals, quick‑reference guides, and workshop exercises.
* Strong communication skills with the ability to translate complex software functions into clear, digestible instruction.
* Experience providing user support, hyper‑care guidance, and hands‑on troubleshooting.
* Familiarity with system testing or user acceptance testing (UAT).
* Highly organized with the ability to manage multiple training engagements independently.
* Bachelor's degree in IT, Education, Business, or a related field.
* Willingness and enthusiasm to travel 50-75% throughout the United States.
* Minimum of 5 years' experience in CRM/Field Service training roles, preferably with Microsoft Dynamics.
Why This Role Is Unique
* See the country: Travel to various locations across the U.S., supporting teams onsite and experiencing different regions as part of your work.
* High‑impact: You'll play a central role in technology rollout and user adoption during a period of rapid transformation.
* Hands‑on influence: Work directly with front‑line users and leadership to shape training programs and system improvements.
* Professional growth: Opportunities to deepen your expertise in Microsoft Dynamics, change management, and enterprise field operations.
Apply now by sending your resume to m.potenza@nigelfrank.com, or for more information, call Matt at 646-540-7521
Nigel Frank International is the leading Microsoft dynamics recruitment firm, dealing with over 78% of dynamics partners worldwide. We advertise more NAV/ Navision jobs than any other agency globally. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users through North America. By specializing solely in placing candidates in Microsoft Dynamics market, I have built relationships with more of the key employers in North America and have an unrivalled understanding of where the best opportunities and Navision/Dynamics NAV jobs are.
I understand the need for discretion and would welcome to speak to any Microsoft Dynamics NAV/Navision candidates that are considering a new career or job now or in the future. Confidentiality is of course guaranteed. Please contact see www.nigelfrank.com for more amazing Microsoft Dynamics opportunities.
Nigel Frank International Inc. is acting as an Employment Agency to this vacancy.
