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Job Description

I am actively representing a leading service sector organisation who are seeking to add to their technology team with a Dynamics CRM/ D365 CE systems specialist. The role will involve spearheading the management and continuous improvement of my clients business critical CRM environment - with a range of interesting projects planned for 2024 and beyond.

My client operates a hybrid working model between home and Central London office - project phase dependant.

Role & Responsibilities

* Managing my clients Dynamics CRM/ D365 CE environments on a daily basis
* Analysing areas the system can be improved and rolling out effective change projects
* Helping the business migrate from Dynamics CRM to Dynamics 365 CE across several instances
* Coordinating closely with stakeholders/ third party providers

Skills & Qualifications

* Proven track record in the support, management and improvement of a Dynamics CRM/ D365 CE environment
* Firm understanding of Dynamics CRM/ 365 Customer Engagement
* End to end project lifecycle skills - analysing requirements through to testing, training and go-live
* Skills in Power Platform (preferable, not essential)
* Strong stakeholder/ third party engagement skills

Benefits

* A competitive starting base salary up to £62,000
* Great company benefits package including 25 days holiday, pension, health/ employee incentives scheme
* Training/ professional development openings
* Collaborative, team environment, modern central London offices
* Opportunity to join an expansive business, with a technology centric approach to drive their processes

Interview slots available - if you are interested, please get in touch ASAP.

To discuss this exciting opportunity in more. detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics/D365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.

0191 338 7564 or via email n.butter@nigelfrank.com

Application Specialist (D365 CE/CRM) - Copenhagen

A large media house in Copenhagen are about to move their on prem Dynamics CRM to D365 CE and need a specialist to assist their tech lead in the migration. They are one of Scandinavia's largest media companies and have a highly innovative IT department consisting of 100 employees across the group, they are constantly looking for new ways to improve their set up.

Role & Responsibilities:

* Help and support business customers and superusers with operational application issues.
* Timely and proactive incident fixing and testing.
* Work with business and superusers to define and deliver change requests.
* Proactively maintain and optimise the application.
* Work with IT colleagues to make sure business processes work across applications and data is shared correctly.
* Become expert in the applications, software, data and business context.

Key Skills needed:

* Good Experience as a specialist working with Dynamics CRM (D365 CE is beneficial)
* Experience with C#/.Net - being able to do smaller coding tasks and read code is preferred
* JIRA and DevOps Experience
* Excellent communication skills - English and a Scandinavian language

What you get:

* Work on an exciting CRM project and subsequent phases
* Join a highly skilled IT team with great colleagues to spar with
* Great flexibility with WFH options
* Competitive salary
* A great office in the middle of Copenhagen

If you have any questions about the role you can contact me via:

n.stewart@nigelfrank.com
+45 88 74 11 00

Application Specialist (D365 CE/CRM) - Copenhagen

A large media house in Copenhagen are about to move their on prem Dynamics CRM to D365 CE and need a specialist to assist their tech lead in the migration. They are one of Scandinavia's largest media companies and have a highly innovative IT department consisting of 100 employees across the group, they are constantly looking for new ways to improve their set up.

Role & Responsibilities:

* Help and support business customers and superusers with operational application issues.
* Timely and proactive incident fixing and testing.
* Work with business and superusers to define and deliver change requests.
* Proactively maintain and optimise the application.
* Work with IT colleagues to make sure business processes work across applications and data is shared correctly.
* Become expert in the applications, software, data and business context.

Key Skills needed:

* Good Experience as a specialist working with Dynamics CRM (D365 CE is beneficial)
* Experience with C#/.Net - being able to do smaller coding tasks and read code is preferred
* JIRA and DevOps Experience
* Excellent communication skills - English and a Scandinavian language

What you get:

* Work on an exciting CRM project and subsequent phases
* Join a highly skilled IT team with great colleagues to spar with
* Great flexibility with WFH options
* Competitive salary
* A great office in the middle of Copenhagen

If you have any questions about the role you can contact me via:

n.stewart@nigelfrank.com
+45 88 74 11 00

Job Title: Dynamics CRM Developer

Location: Stockholm, Malmo, or Gothenburg, Sweden

Company: (Microsoft Gold Partner)

Job Description:

We are seeking a skilled and experienced Dynamics CRM Developer to join our team at [Company Name], a leading Microsoft Gold Partner specializing in providing cutting-edge CRM solutions. This is an excellent opportunity for a talented individual who is passionate about software development and wants to contribute to the success of our esteemed clientele.

Responsibilities:
* Develop and customize Microsoft Dynamics CRM solutions based on client requirements, ensuring high-quality deliverables within specified timelines.
* Collaborate with cross-functional teams, including business analysts, project managers, and solution architects, to gather requirements and translate them into technical specifications.
* Design and implement efficient and scalable CRM solutions using best practices and industry standards.
* Extend the functionality of Dynamics CRM through custom code development, plugins, workflows, and integrations with third-party systems.
* Perform unit testing and debugging to ensure the quality and stability of the developed solutions.
* Provide technical expertise and support during the implementation and deployment phases of CRM projects.
* Conduct code reviews and offer constructive feedback to enhance the overall quality of the development process.
* Stay up-to-date with the latest Microsoft Dynamics CRM features, updates, and technologies to provide innovative solutions to our clients.
* Assist in the creation and maintenance of technical documentation, including system design documents, user manuals, and release notes.
* Actively participate in team meetings, training sessions, and knowledge-sharing activities to foster a collaborative and supportive work environment.

Requirements:
* Fluency in Swedish (both written and verbal) is mandatory to effectively communicate with clients and team members.
* Bachelor's degree in Computer Science, Software Engineering, or a related field. Equivalent work experience will also be considered.
* Proven experience in developing and customizing Microsoft Dynamics CRM solutions, including configuration, customization, and extension using .NET, C#, JavaScript, and SQL.
* Strong understanding of CRM concepts and architecture, including entity relationships, forms, views, workflows, and security models.
* Hands-on experience with CRM development tools, such as Visual Studio, Plugin Registration Tool, XRM Toolbox, and CRM SDK.
* Familiarity with web technologies, such as HTML, CSS, and web services (SOAP/ REST).
* Knowledge of integration techniques and tools, including data migration and integration platforms
* Solid understanding of software development methodologies and best practices, including version control, unit testing, and code quality assurance.
* Excellent problem-solving skills with the ability to analyse complex business requirements and translate them into technical solutions.
* Strong communication skills and the ability to work collaboratively within a team environment.
* Microsoft Dynamics CRM certifications (e.g., MB-210, MB-220, MB-230) are highly desirable but not mandatory.

Benefits and Company Culture:

We value our employees and strive to provide an exceptional work environment that promotes professional growth, creativity, and work-life balance. We offer a range of benefits, including:
* Competitive salary package with performance-based incentives.
* Health insurance coverage and wellness programs.
* Flexible working hours and the option for remote work.
* Generous vacation and paid time off.
* Ongoing training and professional development opportunities.
* Collaborative and supportive team culture.
* Access to cutting-edge technologies and projects with prestigious clients.
* Opportunities for career advancement within our organisation.
* Social events, team-building activities, and employee recognition programs.

Job Title: Dynamics CRM Developer

Location: Stockholm, Malmo, or Gothenburg, Sweden

Company: (Microsoft Gold Partner)

Job Description:

We are seeking a skilled and experienced Dynamics CRM Developer to join our team at [Company Name], a leading Microsoft Gold Partner specializing in providing cutting-edge CRM solutions. This is an excellent opportunity for a talented individual who is passionate about software development and wants to contribute to the success of our esteemed clientele.

Responsibilities:
* Develop and customize Microsoft Dynamics CRM solutions based on client requirements, ensuring high-quality deliverables within specified timelines.
* Collaborate with cross-functional teams, including business analysts, project managers, and solution architects, to gather requirements and translate them into technical specifications.
* Design and implement efficient and scalable CRM solutions using best practices and industry standards.
* Extend the functionality of Dynamics CRM through custom code development, plugins, workflows, and integrations with third-party systems.
* Perform unit testing and debugging to ensure the quality and stability of the developed solutions.
* Provide technical expertise and support during the implementation and deployment phases of CRM projects.
* Conduct code reviews and offer constructive feedback to enhance the overall quality of the development process.
* Stay up-to-date with the latest Microsoft Dynamics CRM features, updates, and technologies to provide innovative solutions to our clients.
* Assist in the creation and maintenance of technical documentation, including system design documents, user manuals, and release notes.
* Actively participate in team meetings, training sessions, and knowledge-sharing activities to foster a collaborative and supportive work environment.

Requirements:
* Fluency in Swedish (both written and verbal) is mandatory to effectively communicate with clients and team members.
* Bachelor's degree in Computer Science, Software Engineering, or a related field. Equivalent work experience will also be considered.
* Proven experience in developing and customizing Microsoft Dynamics CRM solutions, including configuration, customization, and extension using .NET, C#, JavaScript, and SQL.
* Strong understanding of CRM concepts and architecture, including entity relationships, forms, views, workflows, and security models.
* Hands-on experience with CRM development tools, such as Visual Studio, Plugin Registration Tool, XRM Toolbox, and CRM SDK.
* Familiarity with web technologies, such as HTML, CSS, and web services (SOAP/ REST).
* Knowledge of integration techniques and tools, including data migration and integration platforms
* Solid understanding of software development methodologies and best practices, including version control, unit testing, and code quality assurance.
* Excellent problem-solving skills with the ability to analyse complex business requirements and translate them into technical solutions.
* Strong communication skills and the ability to work collaboratively within a team environment.
* Microsoft Dynamics CRM certifications (e.g., MB-210, MB-220, MB-230) are highly desirable but not mandatory.

Benefits and Company Culture:

We value our employees and strive to provide an exceptional work environment that promotes professional growth, creativity, and work-life balance. We offer a range of benefits, including:
* Competitive salary package with performance-based incentives.
* Health insurance coverage and wellness programs.
* Flexible working hours and the option for remote work.
* Generous vacation and paid time off.
* Ongoing training and professional development opportunities.
* Collaborative and supportive team culture.
* Access to cutting-edge technologies and projects with prestigious clients.
* Opportunities for career advancement within our organisation.
* Social events, team-building activities, and employee recognition programs.

Internal D.365 CRM Application Specialist - Copenhagen

45.000 - 60.000 DKK + pension & benefits



I'm working with a Scandinavian-wide end user with headquarters in Copenhagen, who are are in the early phases of a migration from D.365 CRM on-premise to a modern cloud-based D.365 CE solution. To do this, they need someone competent in both functional and technical tasks with experience on previous D.365 CRM/CE upgrades.

Position Overview:
My client is looking for a skilled Dynamics 365 CE Specialist to help optimise and enhance the CRM system, and play an active role in the future upgrade. In this role, you will play a key part in managing, customising, and maintaining the Dynamics 365 Customer Engagement platform. Your expertise will be instrumental in ensuring that the organisation effectively manages customer interactions, sales, and marketing efforts.

Key Responsibilities:

* Customise and configure Dynamics 365 CE to meet the unique needs of our organisation.
* Collaborate with cross-functional teams to define CRM requirements and implement solutions.
* Develop and maintain workflows, processes, and automations to streamline business operations.
* Provide technical support and training to end-users on the CRM system.
* Ensure data integrity and security within the CRM.
* Collaborate with third-party vendors and consultants as needed.

Qualifications:

* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Proven experience in implementing and customising Dynamics 365 Customer Engagement (CE).
* Experience in C#/.NET development
* Proficiency in configuring and customising CRM forms, entities, workflows, and reports.
* Excellent communication and teamwork skills.
* Problem-solving and analytical abilities.
* Relevant certifications in Dynamics 365 CE will be a plus.

What's on offer:

* Collaborative and inclusive company culture.
* Competitive salary and benefits package.
* Opportunity for professional growth and development.
* Convenient location in Copenhagen.

If you are a talented Dynamics 365 CE Specialist looking to make an impact, we encourage you to apply.



To discuss this role further, along with other fantastic opportunities we have available in Dynamics 365 and other areas of IT, email your CV to c.mcdougall@nigelfrank.com or call Ciaran McDougall on +45 88 74 11 03.

Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics 365 jobs than any other agency. We deal with both Microsoft Partners & End Users throughout Denmark. By specialising solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in Denmark and have an unrivalled understanding of where the best opportunities and Dynamics 365 jobs are. For further Dynamics 365 job opportunities, or any relevant questions please call Ciaran McDougall on +45 88 74 11 03 for a completely confidential phone call.

Home Based Dynamics 365 CE Support, £35,000, Microsoft Partner, Professional services & financial services client base, 1st and 2nd line support on D365 CE & Power Platform solutions, Established support desk

An established Microsoft Partner are looking for a Dynamics 365 CE Support Consultant to join their established helpdesk due to continued growth with increased demand for their support services. The role is home based with quarterly meetups in the North West, offering £35,000.

You will work alongside an experienced service desk manager as part of an experienced tightknit team of 3 heads, providing 1st and 2nd line support on 365 CE & Power Platform tickets. The client base is predominantly professional and financial services, where you will be required to liaise with various layers of stakeholders from internal IT up to senior management. In addition to day to day support you will be able to work alongside the consulting team supporting deployments of new solutions to customers.

The requirements are…

* Knowledge of Dynamics CRM or 365 CE
* Knowledge of customising and configuring Dynamics
* Experience providing 1st and 2nd line support on Dynamics
* Knowledge of PowerApps and Power Automate
* Strong communication skills

If you're interested in this role or to discuss other Dynamics CRM/365 CE opportunities - send your CV to Matt Lynn at m.lynn@nigelfrank.com or you can call me directly on 0191 814 7980.

Dynamics 365 CE Business Analyst, West London, £70,000, Global company, Predominately home based role - few days per month in West London, European wide D365 rollout

A global chemical provider are growing their internal project team with a new role for a Dynamics 365 CE focussed Business Analyst. This is a predominately homebased role with requirements a few days per month onsite in Brentford an offering £70,000.

It is an essential requirement for this role that you have knowledge of sales business processes and CMS knowledge, preferably working with the sales and customer service module of Dynamics 365 CE. They are looking for an experienced business analyst with experience in requirements gathering, analysis and stakeholder engagement within a large company. This role will involve around 3000 users and will be working on a European wide rollout of Dynamics where you will be driving user adoption and continuous improvement.

The requirements are…

* Strong business analysis skills
* Knowledge of Dynamics 365 CE
* Knowledge of sales process
* Knowledge of CMS
* Knowledge of Dynamics sales and customer service modules are advantageous
* Knowledge of the wider Microsoft stack is advantageous incl Power Platform
* Strong communication and stakeholder management skills

If you're interested in this role or to discuss other Dynamics CRM/365 CE opportunities - send your CV to Matt Lynn at m.lynn@nigelfrank.com or you can call me directly on 0191 814 7980.

TS/SCI Clearance - Software Engineer SME - Alexandria, Virginia

This client delivers software for military agencies. This organization is a great fit for Veterans in the information technology field as over 3/4th's of their employees are retired service members.

Summary:

The On-Site Subject Matter Expert Software Engineer offers on-site support, leveraging expertise in the Microsoft Dynamics CRM environment. Collaborating with the organization, the engineer conducts a Baseline Assessment and implements a Functional & Technical Roadmap. Through a comprehensive gap analysis, the on-site SME Software Engineer proposes solutions tailored to the organization's operational tempo and security constraints.

*Must Posses a Top Secret w/ SCI Clearance*

This Positions is responsible for:

* Offer continuous support for the Microsoft Dynamics 365 Customer Service Platform, including customization and documentation management.
* Develop advanced finds, dashboards, SSRS, and workflows.
* Customize CRM by creating HTML/JavaScript web resources.
* Validate all user input before adding it to the back-end.
* Generate architectural diagrams and additional documentation as required.
* Provide assistance for SQL server databases.
* Perform any other duties as assigned.

To apply please send resumes to Isaac Heatley at I.heatley@nigelfrank.com or call 347-783-6527. Interviews happening daily!

Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics CRM jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Dynamics CRM jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics CRM candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics CRM jobs that are available I can be contacted on 347 783 6527. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.

Application Services Manager, London, £65,000 + bonus, Applications include Dynamics 365 CE, Power Platform, Sitecore and SharePoint, Membership organisation, Predominantly home based role - 1-2 days per month in London, Managing a team of 5 support analysts

An established membership body are looking for an Application Services Manager to head up their internal team of Application Analysts. The role is predominantly home based, requiring you to be onsite once or twice per month with the rest of the work from home. This role is offering £65,000 with a bonus of c£2,000.

You will head up a team of 5 analysts, varying in experience from more entry level up to senior analysts. You will be in charge the line management of these analysts, including resource allocation, workload prioritisation and acting as a point of escalation. You will work with senior stakeholders from heads of department to director level to continuously improve the service offering, ensuring SLAs on providing application support and oversee continuous improvement and development to core applications. They are looking for someone with a background working with Microsoft Dynamics CRM/365 CE, with experience in customisation and configuration and able to scope, design and build out new features in the system.

The requirements are…

* Strong knowledge of Dynamics 365 CE & Power Platform
* Knowledge of SharePoint
* Knowledge of Sitecore is advantageous
* Skilled in customisation and configuration
* Experience line managing support analysts/consultants
* Experience providing 1st and 2nd line support on D365
* Experience with resource allocation and prioritisation
* Strong communication and stakeholder management skills

If you're interested in this role or to discuss other Dynamics CRM/365 CE opportunities - send your CV to Matt Lynn at m.lynn@nigelfrank.com or you can call me directly on 0191 814 7980.