Business Central Trainer/Support Consultant-$120k-Remote (USA)
Our client is seeking an experienced Microsoft Business Central Trainer to lead the training efforts for staff from newly acquired companies. This role will be focused on ensuring the accounting and sales operations teams are fully trained and supported in using Microsoft Business Central following a recent series of implementations. In this role, you will be responsible for developing, maintaining, and delivering comprehensive training materials to ensure a smooth transition. This position requires travel to various locations in the United States as needed.
Key Responsibilities:
* Conduct in-depth training sessions for accounting and parts sales teams on Microsoft Business Central and Ambient processes.
* Develop and update training materials, including user guides, tutorials, and hands-on workshops tailored to the needs of the acquired companies.
* Deliver training both remotely and on-site, ensuring a thorough understanding of the system by all users.
* Provide ongoing support to staff during and after the training sessions to ensure effective use of Microsoft Business Central.
* Work closely with business users to understand their specific needs and tailor the training accordingly.
* Offer post-training consultation and troubleshooting to address any issues that may arise.
* Coordinate with IT teams, project managers, and business leaders to ensure alignment of training efforts with overall integration plans.
* Serve as the primary point of contact for training-related inquiries from the newly acquired companies.
* Ensure training timelines are met and report progress to senior management.
* Regularly assess the effectiveness of training sessions and materials, making improvements as necessary based on feedback and observed outcomes.
* Stay updated on new features and updates in Microsoft Business Central to incorporate them into training programs.
Required Skills and Qualifications:
* Proven experience as a trainer, specifically with Microsoft Business Central.
* Strong background in developing and maintaining training materials for various user groups.
* Excellent communication and presentation skills, with the ability to convey complex information in an understandable manner.
* Experience working with accounting and sales teams is highly desirable.
* Ability to travel extensively as required by the role.
* Problem-solving mindset with a focus on user experience and knowledge retention.
* Strong organizational skills and attention to detail.
* Ability to work independently and manage multiple training sessions and materials concurrently.
* Adaptability to changing environments and training needs.
* Bachelor's degree in Information Technology, Education, Business Administration, or a related field.
* Minimum of 5 years of experience in training roles, particularly with Microsoft Business Central or similar systems.
* Experience in ERP system implementations and user training is highly advantageous.
* Experience in the Microsoft Partner channel as a functional consultant is preferred
To apply, please contact Matt Potenza at m.potenza@nigelfrank.com or call 212-731-8252 (ext. 3234) to find out more.
Nigel Frank International is the leading Microsoft dynamics recruitment firm, dealing with over 78% of dynamics partners worldwide. We advertise more NAV/ Navision jobs than any other agency globally. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users through North America. By specializing solely in placing candidates in Microsoft Dynamics market, I have built relationships with more of the key employers in North America and have an unrivalled understanding of where the best opportunities and Navision/Dynamics NAV jobs are.
I understand the need for discretion and would welcome to speak to any Microsoft Dynamics NAV/Navision candidates that are considering a new career or job now or in the future. Confidentiality is of course guaranteed. Please contact see www.nigelfrank.com for more amazing Microsoft Dynamics opportunities.
Nigel Frank International Inc. is acting as an Employment Agency to this vacancy.
