Business Central Resource

Business Central Support Specialist (Hybrid)

We are seeking a Business Central Specialist to join our clients team in a hybrid capacity. In this role, you will provide day-to-day support for D365 Business Central, handling Tier 1 and Tier 2 inquiries to ensure smooth system functionality and a positive user experience.

Responsibilities:

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Provide Tier 1 and Tier 2 support for Business Central users
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Troubleshoot system issues and escalate complex cases when needed
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Assist with system configuration, user setup, and permissions
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Support month-end processes and daily operational tasks
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Document system changes, processes, and resolutions
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Collaborate with key users, IT, and external partners on BC enhancements

Qualifications:

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Experience supporting Microsoft Dynamics 365 Business Central (or NAV)
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Strong understanding of BC modules such as Finance, Inventory, or Manufacturing
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Problem-solving mindset with excellent communication skills
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Ability to work in a fast-paced, collaborative environment
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Prior help desk or support experience preferred