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Dynamics 365 CE Application Analyst - Hybrid - (Doncaster, 2 days a week)

Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience.

Key Responsibilities and Skills

* Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform.
* Troubleshoot and resolve application-related issues.
* Hands-on experience in application analysis and deployment in Dynamics 365 CE.
* Ability to carry out some customisations and system configurations.
* An analytical approach to work, with strong organisational skills
* Confident writing, functional and technical documents.



Benefits

* Starting Salary - up to £52k dependant on experience
* Annual Bonus
* Private Medical Care
* Plus much more.

CE Application Analyst

Location: South Yorkshire (Hybrid - 2 days per week on site)
Employment Type: Permanent
Salary: Up to £53k DOE

Overview

A progressive organisation is seeking a talented CE Application Analyst to join their Dynamics 365 Customer Engagement (CE) team. This is a fantastic opportunity for an experienced professional who enjoys problem solving, enhancing systems and helping to deliver an outstanding customer experience. The role offers a hybrid working pattern, with two days per week on site in Doncaster.

Role Responsibilities

As a CE Application Analyst, you will play a key part in supporting and optimising the organisation's Dynamics 365 CE environment. Your day-to-day responsibilities will include:

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Providing application analysis, support and deployment within Microsoft Dynamics 365 CE
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Troubleshooting and resolving application-related issues promptly and effectively
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Working closely with cross-functional teams to deliver enhancements and platform improvements
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Identifying opportunities to streamline processes and improve system performance
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Staying up to date with new technologies and recommending best practice solutions

Skills & Experience

The ideal candidate will bring:

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Strong experience with Microsoft Dynamics CRM/Dynamics 365 CE (Customer Engagement)
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Hands-on background in application analysis, deployment and troubleshooting
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Excellent communication and interpersonal skills, with the ability to collaborate across teams
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Strong problem-solving skills and a proactive, solution-focused approach
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A commitment to continuous learning and keeping up with system updates

Benefits

This role offers a competitive salary package and a range of benefits, including:

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Comprehensive medical and dental insurance plan
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Pension contributions
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Ongoing training and professional development
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Support for charity and community initiatives