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Microsoft Dynamics CRM Administrator - North Bergen, NJ - $115k

About the Opportunity

A rapidly expanding, multi-entity organization operating at scale across North America is seeking a Microsoft Dynamics Systems Administrator to play a highly visible role in its enterprise technology ecosystem. Backed by ongoing investment and active acquisition growth, this organization offers a unique chance to help shape how enterprise systems are standardized, adopted, and scaled across multiple business units.

This is an ideal role for someone who wants to grow into a senior systems leadership position while working closely with executive stakeholders, IT leadership, and operational teams nationwide.

Why This Role Is a Career Accelerator

* Enterprise-scale exposure: Support and influence Dynamics CRM and Field Service usage across numerous operating companies
* Growth through acquisitions: Be at the center of system rollouts and integrations for newly acquired businesses
* High visibility: Partner with business leaders, project managers, and IT leadership on adoption and optimization
* Skill expansion: Gain deep experience in user enablement, functional testing, and system optimization
* Future advancement: Clear runway toward senior systems administration, product ownership, or Dynamics leadership roles

Role Overview

The Microsoft Dynamics Systems Administrator will own functional support, user enablement, and training for Dynamics CRM and Field Service applications. This role is heavily focused on adoption, usability, and continuous improvement, ensuring field teams, sales, and operations fully leverage the platform.

You will also play a direct role in testing new features, gathering feedback from the field, and shaping how Dynamics evolves across the organization.

Key Responsibilities

* Provide post-go-live user support and troubleshooting across Dynamics CRM and Field Service
* Lead onboarding and enablement for new employees and newly integrated business units
* Deliver in-person and remote training sessions for sales, dispatch, and administrative teams
* Develop training materials, quick-reference guides, and hands-on workshops
* Participate in functional testing and user acceptance testing (UAT) for new features and enhancements
* Collaborate cross-functionally with IT, project managers, and business leaders to align system usage with operational needs
* Travel nationally to support launch and training initiatives (approximately 50%)

What We're Looking For

* 5+ years of experience supporting or training users on Microsoft Dynamics CRM, Field Service, or similar enterprise platforms
* Proven ability to translate complex system functionality into clear, practical guidance
* Hands-on experience with user support, hyper-care, and functional testing
* Strong communication, organization, and stakeholder management skills
* Willingness to travel extensively within the United States
* Bachelor's degree in IT, Business, Education, or a related field (or equivalent experience)

Culture & Values

* Growth-oriented and collaborative environment
* Strong emphasis on user experience and operational efficiency
* Commitment to internal development and long-term career progression
* Equal opportunity employer with a people-first mindset

Don't miss out! Apply now by sending your resume to Matt at m.potenza@nigelfrank.com or call 646-540-7521 to learn more.

The role

We're working with a client who is consolidating a fragmented Dynamics implementation onto D365 Finance & Operations. They're hiring a Finance & Accounting Systems Analyst to join the transformation team and bring structure to the financial processes as the program moves toward a single platform.

Where you'll spend your time

* Running requirements workshops with Finance, Accounting, and IT, and turning the output into process maps, BRDs, and user stories.
* Working across the core financial cycles, Record to Report, Procure to Pay, fixed assets, and project accounting, and defining how each behaves during the transition.
* Mapping which system owns what, and documenting the financial data, intercompany, and cost-accounting flows that move between platforms.
* Supporting fit/gap work with the architects and translating requirements into functional designs that hold for both the current and target states.
* Contributing to data migration: chart of accounts alignment, master data standardization, and historical data decisions.
* Building and running cross-system UAT, validating reconciliation and financial integrity, and supporting cutover.
* Helping Finance teams adopt the standardized processes as entities come onto the new platform.

What's needed

* 5+ years as a BA in finance, accounting, or ERP delivery.
* Strong grounding in the financial close, reporting, P2P, and fixed assets.
* More than one ERP in your history (D365, AX or comparable platform).
* Real experience on ERP transformations or migrations, ideally post-acquisition consolidation.
* Comfort documenting processes that span multiple systems.

Helpful, not essential

* Manufacturing cost and inventory accounting.
* Azure DevOps and Power BI.
* Multi-entity / global program exposure.

About Nigel Frank International

Nigel Frank International, part of Tenth Revolution Group, is the global leader in Microsoft technology recruitment. We connect organizations across the Microsoft ecosystem with the talent they need to deliver, from permanent hires and contract specialists to fully managed project support. Combining deep Microsoft market knowledge with global reach, we help clients access high-quality talent, hire faster, and stay competitive.

Technical Business Analyst

Location: South East / South West England (Hybrid - 3 Days Onsite)
Salary: Up to £60,000 + Excellent Benefits

Join a Major Digital Transformation Journey

A leading UK manufacturing and supply chain organisation is investing heavily in technology and business transformation, creating an exciting opportunity for a Technical Business Analyst to play a pivotal role in shaping the future of the business.

As part of a large-scale transformation programme, you'll help modernise core business platforms, support cloud adoption, replace legacy systems, and drive the delivery of enterprise-wide digital solutions. Working at the intersection of business operations and technology, you'll collaborate with stakeholders across the organisation to deliver meaningful change that improves efficiency, enhances processes, and supports long-term growth.

The Role

As a Technical Business Analyst, you will act as the key link between operational teams, technology specialists, and third-party partners. You'll be responsible for understanding business challenges, gathering and analysing requirements, and translating them into practical, scalable technology solutions.

This is a highly visible role offering exposure to a diverse portfolio of projects spanning systems integration, process improvement, platform modernisation, and digital transformation initiatives.

Key Responsibilities

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Partner with business stakeholders to understand current processes, challenges, and strategic objectives.
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Gather, document, and analyse both business and technical requirements.
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Produce clear and detailed documentation, including business requirements, functional specifications, user stories, and process maps.
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Create and maintain "as-is" and "to-be" process models to support transformation initiatives.
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Work closely with development teams, architects, and third-party vendors to ensure successful solution delivery.
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Facilitate workshops, stakeholder interviews, and requirements-gathering sessions.
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Support system implementations, enhancements, integrations, and migration projects.
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Contribute to project planning, prioritisation, and delivery roadmaps.
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Assist with testing activities, including test planning, UAT coordination, and solution validation.
*

Ensure effective communication and alignment between business and technical teams throughout the project lifecycle.
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Maintain high-quality documentation and support knowledge transfer across the organisation.

About You

You'll be a technically minded Business Analyst with strong stakeholder engagement skills and a passion for delivering business-focused technology solutions.

Essential Experience

*

3-5+ years' experience as a Business Analyst or Technical Business Analyst.
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Experience working within manufacturing, supply chain, logistics, operations, or similarly complex environments.
*

Strong understanding of systems integration, APIs, databases, and software development lifecycles (SDLC).
*

Proven experience producing business requirements, functional specifications, user stories, and process documentation.
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Strong knowledge of Agile delivery methodologies and requirements management practices.
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Ability to communicate effectively with both technical and non-technical audiences.
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Excellent analytical, problem-solving, and stakeholder management skills.
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Experience using tools such as Jira, Confluence, Visio, and Microsoft Office.

Desirable Experience

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ERP, MIS, or other enterprise business systems experience.
*

SQL for data extraction, validation, and analysis.
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Lean, Six Sigma, or other business process improvement methodologies.
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Cloud transformation, digital modernisation, or legacy system migration projects.
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Experience with EDI, XML, JSON, middleware, or integration technologies.
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Exposure to development environments and technologies such as .NET or C#.
*

Knowledge of production, warehouse management, fulfilment, or manufacturing systems.

What's on Offer?

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A key role within a major business transformation programme.
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The opportunity to influence strategic technology initiatives and business change.
*

Exposure to enterprise-scale platforms, systems, and digital projects.
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A collaborative and supportive environment with significant stakeholder engagement.
*

Hybrid working with flexibility and a competitive benefits package.
*

Excellent opportunities for professional development and career progression.

If you're a Technical Business Analyst who enjoys solving complex business challenges, working with modern technologies, and driving meaningful organisational change, we'd love to hear from you.

I am actively seeking a hands-on D365 Business Central/ NAV subject matter expert to take ownership of my clients upgrade from NAV to D365 Business Central. This is a key role within a growing UK organisation where you'll lead analysis, upgrade, and ongoing development - becoming the internal go-to expert for all things Dynamics 365.

This permanent role operates a hybrid working model, split between home and Derbyshire offices (on-site time project phase dependant).

The Role

The role will see the successful candidate play a pivotal role in modernising the businesses ERP platform, including:

* Leading the upgrade from Dynamics NAV to D365 Business Central (on-prem to modern architecture)
* Conducting systems analysis and driving best-practice, out of box solutions
* Delivering ongoing development using AL extensions
* Supporting and enhancing financial modules and core ERP functionality
* Contributing to wider IT initiatives (e.g. integration's with Power BI, occasional .NET development)
* Acting as the internal SME and trusted advisor for BC across the business
Skillset

* Strong experience with Dynamics NAV and/or D365 Business Central
* Proven track record in ERP upgrades/migrations (NAV → BC preferred)
* Solid systems analysis and problem-solving skills
* Experience with AL development / extensions
* Good understanding of finance processes and modules
* Any exposure to .NET, or Power Platform is a bonus
* Self-sufficient, proactive, and comfortable owning the ERP function end-to-end

Why Join?

* Be the lead BC specialist in a business that values in-house expertise
* Take ownership of a major ERP transformation project
* Competitive starting salary up to £60,0000 and great company benefits
* Long-term stability and the chance to make a real organisational impact

To discuss this exciting opportunity in more. detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics/D365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.

0191 338 7564 or via email n.butter@nigelfrank.com

New permanent end user role - D365 F&O Finance Systems Manager



This role leads the direction, performance, and continuous improvement of enterprise finance systems (including D365 finance and operations), ensuring they effectively support business operations in a scalable and efficient way. A strong emphasis is placed on reducing manual effort, improving data reliability, and leveraging modern technologies to enhance productivity.



Tasks:



* Oversee core finance platforms, including Microsoft Dynamics 365 Finance & Operations, ensuring seamless integration with operational systems and accurate, automated capture of transactions, revenue, payments, and spend across a complex environment

* Identify and implement opportunities to streamline finance processes through automation and emerging technologies, improving efficiency, reducing manual effort, and enhancing productivity

* Ensure systems support strong financial controls, compliant accounting treatment, and reliable reconciliation processes across high-volume and multi-entity operations

* Collaborate with stakeholders across finance, technology, and operations to translate business needs into scalable system solutions, while supporting system changes, enhancements, and testing

* Improve the quality and accessibility of financial data for reporting and decision-making, while supporting users through training, documentation, and continuous system improvement





Main requirements:

* Strong hands-on experience with enterprise ERP platforms, particularly Microsoft Dynamics 365 Finance & Operations, alongside exposure to reporting and performance management tools

* Demonstrated background working across finance systems, transformation initiatives, or financial operations within complex, evolving environments

* Solid understanding of end-to-end financial data flows, including revenue, cash movements, expenses, and general ledger governance

* Proven ability to improve system connectivity and reduce manual processes through integration and automation in high-volume or data-intensive settings

* Interest in, or experience with, leveraging intelligent tools and advanced automation to enhance finance processes and decision-making

* Strong stakeholder engagement skills, with the ability to communicate effectively across both technical and non-technical teams



Feel free to reach out to me for further information on the client and the job responsibilities:

a.oberzeiser@nigelfrank.com



Your benefits of working with Nigel Frank:

Nigel Frank International is the world's leading executive search firm specializing in the recruitment of exclusively Microsoft Dynamics (AX, NAV& CRM) and Microsoft Technologies professional and managerial staff.

We have the largest job offering in our specialty area of MS Dynamics and the Microsoft Stack. We have quickly become the leader in Microsoft Dynamics recruitment, offering well over one thousand open jobs in Microsoft Dynamics and the Microsoft Stack.

Business Systems & Technology Manager - Linden, NJ - $120k

Own the System. Build the Function. Drive the Future.

We're looking for a hands-on, solutions-driven Business Systems & Technology Manager to take full ownership of our enterprise systems environment-most notably Microsoft Dynamics 365 Business Central-and build a scalable technology function around it.

This is a high-impact role for someone who wants more than administration-you'll own the roadmap, shape the strategy, and ultimately build and lead a team as the organization grows.

You'll sit at the intersection of operations, technology, and business transformation, partnering across departments to reduce manual work, improve visibility, and drive operational excellence.

What You'll Own

ERP & Systems Leadership (Business Central)

* Act as the internal owner of Dynamics 365 Business Central-strategy, optimization, and long-term scalability.
* Lead enhancements, integrations, and continuous improvement initiatives.
* Partner with external consultants and developers while building internal capability over time.
* Identify and implement automation opportunities to streamline workflows.
* Develop reporting, dashboards, and KPIs that drive better decision-making.
* Support integrations across EDI, warehouse systems, and other business platforms.

Technology Operations & Vendor Strategy

* Manage IT vendors, MSPs, and support partners-owning performance and accountability.
* Oversee office and warehouse technology environments.
* Drive system reliability, uptime, and issue resolution.
* Establish SOPs, governance, and documentation standards.
* Support cybersecurity coordination and lifecycle management.

SharePoint & Information Management

* Own SharePoint architecture, access, and governance.
* Standardize document management and improve cross-functional collaboration.
* Create scalable structures that support operational efficiency.

Process Improvement & Transformation

* Evaluate and redesign workflows across operations, supply chain, and customer service.
* Reduce errors, manual processes, and inefficiencies.
* Drive automation and standardization initiatives.
* Partner with leadership on scaling systems and processes to support growth.

Immediate Areas of Impact

* Optimize shipment processing and warehouse execution workflows.
* Reduce order and fulfillment errors (break packs, lot tracking, shipment closure).
* Improve reporting visibility (sales trends, open orders, purchasing insights).
* Enhance EDI and transaction reliability.
* Refine warehouse setup (zoning, bin strategy, SKU structure).
* Improve planning accuracy and downstream execution.

What You Bring

* 5+ years in ERP, business systems, or operations technology roles.
* Strong experience with Microsoft Dynamics 365 Business Central.
* Background in distribution, manufacturing, logistics, or supply chain environments.
* Proven ability to drive process improvement and system adoption.
* Experience managing vendors and external partners.
* Familiarity with Microsoft 365 (Excel, SharePoint, Teams, Power BI).

What Sets This Role Apart

* Full ownership of a core business system-not just support, but true leadership.
* A clear path to build and lead a team as the function matures.
* Direct visibility with leadership and influence on company strategy.
* A chance to modernize systems, eliminate inefficiencies, and leave a lasting impact.
* Strong career trajectory within a growing, entrepreneurial environment.

Compensation & Benefits

* Competitive base salary
* Performance-based bonus
* Comprehensive health benefits
* PTO + 401(k)
* Significant career growth opportunity

Apply today by sending your resume to m.potenza@nigelfrank.com or call Matt at 646-540-7521 for more information.

Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Dynamics NAV jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics NAV candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics NAV jobs that are available I can be contacted on 646-540-7521. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

Business Systems Manager - NAV/BC - Edison, NJ - $120k

About the Company

Our client is a globally recognized consumer products distribution company with operations spanning multiple international markets. Following a recent enterprise-wide implementation of Microsoft Dynamics 365 Business Central, the organization is making significant investments in technology, process optimization, and digital transformation initiatives to support continued growth and scalability.

As the company continues to modernize its systems landscape, they are seeking a Business Systems Manager to serve as the primary owner of business applications, ERP optimization, technology initiatives, and cross-functional process improvement efforts.

Position Summary

The Business Systems Manager will play a critical role in supporting, optimizing, and enhancing the company's Microsoft Dynamics 365 Business Central environment while leading broader business systems and technology initiatives across Finance, Supply Chain, Operations, Sales, Customer Service, Inventory, and Warehousing.

This highly visible position will serve as the bridge between business stakeholders, external technology partners, and IT leadership to ensure systems effectively support operational objectives. The ideal candidate combines ERP expertise, strong business process knowledge, project management skills, and a hands-on approach to solving operational challenges.

Key Responsibilities

ERP & Business Systems Leadership

* Serve as the primary internal owner of Microsoft Dynamics 365 Business Central.
* Lead post-implementation optimization efforts and drive ERP adoption across the organization.
* Manage system enhancements, testing, troubleshooting, configurations, and process improvements.
* Partner with business leaders to identify opportunities for automation and operational efficiencies.
* Support and optimize core Business Central modules including:

* General Ledger
* Accounts Payable & Accounts Receivable
* Inventory Management
* Warehouse Management
* Purchasing
* Sales Order Processing
* Logistics & Distribution

* Coordinate ERP upgrades, integrations, and new functionality deployments.
* Monitor system performance, data integrity, and user access controls.
* Collaborate with external consultants, developers, and technology partners on ongoing improvements.

Operations & Process Improvement

* Evaluate and improve workflows across supply chain, warehousing, customer service, finance, and order management functions.
* Drive initiatives that reduce manual processes and improve operational efficiency.
* Develop scalable processes and best practices to support company growth.
* Support inventory accuracy, order fulfillment efficiency, and reporting visibility.
* Identify opportunities for automation utilizing Microsoft technologies and integrated business applications.
* Participate in strategic initiatives focused on business transformation and operational excellence.

Reporting & Analytics

* Develop and enhance operational and executive reporting capabilities.
* Support dashboard development, KPI tracking, and business intelligence initiatives.
* Partner with department leaders to improve visibility into sales, inventory, purchasing, and operational performance.
* Assist in leveraging Power BI and related tools to improve decision-making capabilities.

Technology & Vendor Management

* Manage relationships with ERP consultants, managed service providers, and technology vendors.
* Coordinate issue resolution and ensure service levels are met.
* Support technology governance, cybersecurity initiatives, and business continuity planning.
* Participate in technology roadmap discussions and strategic planning efforts.
* Evaluate new technologies and recommend solutions aligned with business objectives.

Documentation & User Enablement

* Develop and maintain SOPs, system documentation, and process maps.
* Provide user training and ongoing support to improve system utilization.
* Create governance standards for business systems and data management.
* Promote user adoption and continuous improvement across departments.

Qualifications

Required

* Bachelor's degree in Information Systems, Business Administration, Supply Chain, Operations, Technology, or related field.
* 5+ years of experience supporting ERP systems, business applications, or enterprise technology platforms.
* Experience with Microsoft Dynamics 365 Business Central and/or Dynamics NAV.
* Strong understanding of distribution, inventory management, warehousing, purchasing, and financial operations.
* Experience leading cross-functional business process improvement initiatives.
* Strong analytical, troubleshooting, and problem-solving skills.
* Excellent communication and stakeholder management abilities.
* Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred

* Experience supporting consumer products, distribution, wholesale, retail, or supply chain organizations.
* Business Central implementation or post-go-live optimization experience.
* Experience with EDI, warehouse management systems, and third-party system integrations.
* Familiarity with SQL, relational databases, and Power BI.
* Experience with Microsoft 365 technologies including SharePoint, Teams, and Power Platform.
* Microsoft Dynamics 365 Business Central certification preferred.

What Success Looks Like

During the first 12 months, the Business Systems Manager will:

* Optimize and stabilize the recently implemented Business Central environment.
* Improve reporting visibility and KPI management across key business functions.
* Streamline order management, inventory, purchasing, and warehouse processes.
* Increase ERP adoption and user effectiveness through training and support.
* Build strong partnerships with business stakeholders and external technology providers.
* Identify and execute automation opportunities that improve efficiency and scalability.

Compensation & Benefits

* Base Salary: $110,000-120,000
* Annual bonus opportunity
* Medical, dental, and vision coverage
* 401(k) with company match
* Paid time off and holidays
* Professional development opportunities
* Career advancement within a growing global organization

Why Join?

This is an opportunity to take ownership of a critical business systems function within a global consumer products distributor that has recently invested in Microsoft Dynamics 365 Business Central and is continuing to heavily invest in technology, automation, and process improvement. The role offers significant visibility, cross-functional influence, and the ability to shape the future systems landscape of a rapidly growing organization.

Apply today by sending your resume to m.potenza@nigelfrank.com or call Matt at 646-540-7521 for more information.

Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Dynamics NAV jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics NAV candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics NAV jobs that are available I can be contacted on 646-540-7521. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!