CE Functional Consultant - Remote (U.S.)

🚀 We're Hiring: D365 CE Functional Consultant (Remote - USA)
Join a forward-thinking team transforming customer experiences with Microsoft Dynamics 365.

About the Role:
We are seeking a talented and motivated Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing team. This fully remote role offers the opportunity to work with top-tier clients across the U.S., helping them optimize and transform their sales, service, and marketing operations using the power of Microsoft Dynamics 365.

What You'll Do:

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Lead the analysis, design, and implementation of D365 CE solutions tailored to client needs
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Collaborate with cross-functional teams to define business requirements and translate them into functional specifications
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Configure D365 CE modules (Sales, Customer Service, Marketing, etc.) to support business processes
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Deliver engaging training sessions and support user adoption
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Provide ongoing support and optimization of deployed solutions
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Stay current on Microsoft's roadmap to advise clients on future enhancements and capabilities

What We're Looking For:

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3+ years of experience with Microsoft Dynamics 365 CE (CRM)
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Strong understanding of Sales, Customer Service, and/or Marketing modules
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Proven ability to gather and translate business requirements into functional designs
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Experience working in Agile environments and with Power Platform integrations (Power Automate, Power Apps, etc.)
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Excellent communication and stakeholder management skills
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Microsoft certifications (e.g., PL-200, MB-210) are a plus

What We Offer:

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100% Remote work environment (U.S. based only)
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Competitive salary and benefits package
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Career development and certification support
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Work-life balance and flexible scheduling
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A collaborative, inclusive, and innovative team culture

Apply Today
If you're passionate about solving real-world business challenges with Dynamics 365 and want to make a meaningful impact-let's connect!

📧 Send your resume to: j.boudreaux@nigelfrank.com