D365 CE Functional Consultant

Job Description:

We're supporting a leading global organisation in the search for a Dynamics 365 CE Functional Consultant to join their growing delivery team. This is an exciting opportunity for someone with hands-on experience in Microsoft Dynamics 365 who thrives in a fast-paced environment and enjoys delivering high-quality solutions for a wide range of clients.

Roles and Responsibilities:

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Facilitate client workshops to gather business requirements, map processes, and define solution use cases
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Manage end-to-end project timelines and documentation, escalating issues as needed
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Produce high-quality specifications, workflow diagrams, and functional documentation
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Collaborate with solution architects and developers to ensure solution alignment
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Create and support UAT plans, scripts, and execution
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Deliver training sessions and post-go-live support documentation
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Mentor and support junior Dynamics consultants within the team
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Build strong relationships with key stakeholders at all levels

Skills and Qualifications:

Functional Requirements:

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1-3 years of experience as a Dynamics 365 CE Functional Consultant
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Strong business analysis and process mapping skills
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Proven experience writing functional/technical specifications
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Experience supporting end-user training and UAT cycles
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Confident in creating user documentation and support materials

Technical Requirements:

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Hands-on experience customising and configuring D365 Sales and Customer Service
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Familiarity with building apps in D365 CE
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Working knowledge of Microsoft Power Platform (Power Apps, Power Automate)
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Understanding of JavaScript (desirable, not essential)
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Microsoft certifications (PL-900, PL-200, PL-400) are advantageous

General Skills:

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Comfortable leading client-facing sessions and stakeholder presentations
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Experience managing or contributing to complex, multi-market projects
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Excellent communication and interpersonal skills
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Strong attention to detail and the ability to meet deadlines in a dynamic environment
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Willingness to travel occasionally, if required

Desirable:

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Self-starter attitude with a proactive and adaptable approach
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Interest in joining a high-growth, entrepreneurial environment

Benefits:

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Hybrid working model (2-3 days onsite in central London)
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Biannual performance and salary reviews
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Discretionary bonus
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Private healthcare scheme
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Cycle to work scheme
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Social events and team trips