D365 BC Support Consultant

D365 Business Central Support Specialist - Retail Industry

About the Company:

Our client is a globally recognised retail brand known for combining innovation, sustainability, and operational excellence. They offer an exciting working environment where passion for retail and technology come together. Joining their team means being part of a purpose-driven organisation that values collaboration, innovation, and making a real impact.

The Role:

Our client is looking for an experienced and proactive D365 Business Central Support Specialist to join their growing team. In this role, you will provide expert support to customers using Microsoft Dynamics 365 Business Central, ensuring systems operate effectively and efficiently. You will work closely with both clients and internal teams to troubleshoot, resolve issues, and help optimise solutions to meet business needs.

Key Responsibilities:

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Provide expert support for Microsoft Dynamics 365 Business Central (D365 BC) to both internal teams and external clients.
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Troubleshoot, diagnose, and resolve issues related to Business Central functionality, integrations, and performance.
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Work closely with project teams to ensure successful solution delivery and excellent customer experience.
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Support system upgrades, patches, and enhancements.
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Offer tailored advice and best practices to help clients optimise their systems.
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Deliver training and guidance to clients on Business Central features and functionality.

About You:

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Strong experience supporting D365 Business Central or a similar ERP system.
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Excellent knowledge of Business Central modules, functionality, and integration's.
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Strong problem-solving skills and a logical approach to troubleshooting.
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Confident in explaining technical issues in a clear, user-friendly way.
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Experience working within a Microsoft Partner environment delivering bespoke ERP solutions.
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Passion for technology and eagerness to stay up-to-date with Microsoft developments.
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Strong communication skills and a client-focused mindset.

What's on Offer:

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The opportunity to work with the latest Microsoft technology and contribute to delivering innovative ERP solutions.
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A collaborative and supportive team environment with industry experts.
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Exposure to well-known clients and complex projects.
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A role that encourages continuous learning and professional development.



Interested in learning more? Feel free to reach out with any questions! Or apply!

📩 DM me | 📞 +45 89 88 82 19 | 📧 j.valentine@nigelfrank.com