Dynamics 365 CRM Solutions Architect

Job Title: Dynamics Solutions Architect - Microsoft Technology Services

Location: UK - Hybrid Working

Salary: Up to £90,000 | No sponsorship available

Overview:
We are working with a leading professional services firm seeking a Dynamics Solutions Architect to help clients transform their business capabilities using Microsoft Dynamics 365. This role offers the opportunity to work on high-profile CRM and enterprise transformation projects across diverse industries, delivering measurable impact and shaping the future of clients' technology strategies.

Key Responsibilities:

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Lead discovery workshops to understand client goals, challenges, and requirements across CRM, data, integration, and compliance domains.
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Design technical solutions and advise on enterprise CRM roadmaps to maximise business value.
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Oversee and guide the delivery of Dynamics 365 solutions, ensuring high quality and alignment with client needs.
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Contribute to thought leadership, proposals, and innovation initiatives in the Dynamics space.
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Collaborate with diverse teams, fostering an inclusive culture where contributions are recognised and valued.

Required Experience and Skills:

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Strong expertise in Microsoft Dynamics 365 CE/CRM, with experience delivering solutions in a business context.
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Knowledge of the wider Microsoft ecosystem including Azure, Power Platform, M365, and Active Directory.
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Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Marketing, Sales, Customer Service Functional Consultant Associate).
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Experience leading workshops, defining system strategy, testing, training, and supporting implementations.
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Excellent communication skills with the ability to translate complex technical concepts to non-technical stakeholders.
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Experience contributing to RFPs and business development activities.
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Previous experience as a Technical Consultant or Architect within Microsoft Dynamics 365 CE/CRM.

Desirable Experience:

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Industry experience in Public Sector, Financial Services, Energy, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, or Technology.
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Familiarity with Microsoft AI capabilities such as Dynamics 365 Copilot, Nuance, or OpenAI Service Builder.
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Experience in Field Service, HR, Finance & Operations, or equivalent.
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Knowledge of Agile/Scrum methodology, process mapping, and end-user training material development.

What's on Offer:

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Competitive salary up to £90,000
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Hybrid working with flexibility to balance home and office
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Opportunity to work on high-impact projects with global clients
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Exposure to cutting-edge Microsoft technologies and thought leadership initiatives
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Support for career growth, learning, and development in a collaborative environment

Additional Information:

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No sponsorship available for this role.