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Career Spotlights

Dynamics 365 Functional Consultant

Career Spotlights

Dynamics 365 Functional Consultant

How much do Dynamics 365 Functional Consultants make?

United States ($)

Junior (0-3 years) Mid-level (4-8 years) Senior (9+ years) Freelance (Hourly rate)
Dynamics 365 Finance and Operations 106,000 146,000 179,500 112-190
Dynamics 365 Sales and Marketing 106,000 134,000 153,250 112-143
Dynamics 365 Business Central 96,250 135,500 151,500 102-163

United Kingdom (£)

Junior (0-3 years) Mid-level (4-8 years) Senior (9+ years) Freelance (Daily rate)
Dynamics 365 Finance and Operations 46,250 65,250 87,250 600-850
Dynamics 365 Sales and Marketing 40,000 61,000 79,750 650-750
Dynamics 365 Business Central 45,000 55,250 70,500 503-750

United States ($)

Dynamics 365 Finance and Operations
106,000
Dynamics 365 Sales and Marketing
106,000
Dynamics 365 Business Central
96,250
Dynamics 365 Finance and Operations
146,000
Dynamics 365 Sales and Marketing
134,500
Dynamics 365 Business Central
135,500
Dynamics 365 Finance and Operations
179,500
Dynamics 365 Sales and Marketing
153,250
Dynamics 365 Business Central
151,300
Dynamics 365 Finance and Operations
112-190
Dynamics 365 Sales and Marketing
112-143
Dynamics 365 Business Central
102-163

United Kingdom (£)

Dynamics 365 Finance and Operations
46,250
Dynamics 365 Sales and Marketing
40,000
Dynamics 365 Business Central
45,000
Dynamics 365 Finance and Operations
65,250
Dynamics 365 Sales and Marketing
61,000
Dynamics 365 Business Central
55,250
Dynamics 365 Finance and Operations
87,250
Dynamics 365 Sales and Marketing
79,750
Dynamics 365 Business Central
70,500
Dynamics 365 Finance and Operations
600-850
Dynamics 365 Sales and Marketing
650-750
Dynamics 365 Business Central
530-750

77%

of D365 Functional Consultants are happy with their job, which matches the percentage from our previous survey

50%

of D365 Functional Consultants are satisfied with their salary, down from 52% in our previous survey

44 hours

Permanent D365 Functional Consultants work an average of 44 hours per week

44 hours

Freelance D365 Functional Consultants work an average of 44 hours per week

What factors impact your earning potential as a Dynamics 365 Functional Consultant?

We asked current Dynamics professionals to rank what factors are most important in upping your earning potential in that role.
Important Neutral Unimportant
Years of technical experience with Microsoft products 96% 1% 2%
Exposure to large projects 90% 10% 0%
Specific vertical industry experience 82% 16% 2%
Years of experience in IT 76% 23% 1%
Microsoft certifications 47% 33% 20%
College/University degree(s) 42% 39% 19%
Important Neutral Unimportant
96% 1% 2%
Important Neutral Unimportant
90% 10% 0%
Important Neutral Unimportant
82% 16% 2%
Important Neutral Unimportant
76% 23% 1%
Important Neutral Unimportant
47% 33% 20%
Important Neutral Unimportant
42% 39% 19%

What steps should you take to become a Dynamics 365 Functional Consultant?

Education

In terms of what you might need, 86% of Dynamics 365 Functional Consultants hold at least a Bachelor’s degree. However, only 31% consider that a degree is important for working with Microsoft Cloud, while 42% believe a degree to be an important factor when it comes to increasing earning potential.

What Microsoft certifications do Dynamics 365 Functional Consultants hold?

Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate 29%
Microsoft Certified: Dynamics 365 Fundamentals (ERP) 27%
Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate 24%
Microsoft Certified: Power Platform Fundamentals 16%
Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate, Microsoft Certified: Dynamics 365 Fundamentals (CRM) 15%

Certification

Two-thirds (66%, down from 83% from in our previous survey) of Dynamics 365 Functional Consultants are certified, and 47% of those have undergone certification renewal to maintain their Microsoft Certified status. Meanwhile, 67% (down from 78%) believe that certifications make a candidate a more valuable professional.

If you’re planning a career as a Functional Consultant, then you have two options to start off your certification journey. Currently, there are two certifications which verify foundational knowledge of Dynamics 365—Microsoft Certified: Dynamics 365 Fundamentals (ERP) and Microsoft Certified: Dynamics 365 Fundamentals (CRM), each focusing on specific products within those function groups.

If you’re already at a mid/associate level, there are currently eight certifications to choose from that are all aligned with the Functional Consultant job role. Each certification focuses on a specific product from the Dynamics 365 or Power Platform stack, helping you grow your career through gaining specialisms, or fill in your knowledge gaps.

For advanced Functional Consultants looking to further their career, or move into even more technical roles, there’s the Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert certification, the Microsoft Certified: Power Platform Solution Architect Expert certification, and the Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Expert certification. These three accreditations are the three most advanced of their type on Microsoft’s Dynamics 365 learning path.

Roles that can lead on to becoming a Dynamics 365 Functional Consultant

There’s no set pathway that will lead you to a role as a Dynamics 365 Functional Consultant, although having experience in IT infrastructure will certainly help. The wide range of product types in the Dynamics 365 suite attracts a diverse set of professionals from all kinds of backgrounds. They may have used a Dynamics 365 CRM product in another role, worked as a consultant in other application ecosystems, or simply have a knack for finding the best solution to business problems.

The most common job roles that we see these kinds of professionals starting their careers in include, but are not limited to:

What skills and experience should Dynamics 365 Functional Consultants have?

What are the opportunities for progression?

Are you looking to hire a Microsoft Dynamics professional?

Want the highlights from this year's Careers and Hiring Guide at a glance? Our key findings report contains our top level insight and salary tables, so you can compare your own salary or benchmark your teams' across the Microsoft ecosystem.