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Voor Vast en tijdelijk, Modern Workplace in United States

    Channel Director

    USA, New York

    • $40 to $41 USD
    • Consultant Functie
    • Vaardigheden: Azure
    • Seniority: Senior

    Functiebeschrijving

    Partner Sales Account Manager - IT Services (Onsite or Remote) Needed ASAP for high growth IT services firm!

    Position Overview:
    We are seeking a driven Partner Account Manager to manage and grow our relationships with leading IT systems integration companies. This role combines partnership management and outbound sales, focusing on delivering exceptional project services and driving revenue growth. High commissions and a competitive stipend are available. Candidates with an existing book of business and strong industry relationships are highly preferred.

    Key Responsibilities:
    Build, manage, and maintain long-term relationships with key IT systems integration partners, serving as their primary point of contact
    Identify and recruit new partners, leveraging industry knowledge and existing relationships to expand our partner ecosystem
    Develop and execute joint business plans, sales strategies, and pipeline activities with partners to maximize revenue and market share
    Collaborate with internal teams (sales, pre-sales, marketing, delivery) to ensure seamless project execution
    Provide partners with product, technical, and sales support; forecast revenue, and track key performance metrics

    Qualifications:
    Proven experience in partner account management, channel sales, or business development within the IT services or systems integration sector
    Demonstrated success in building and managing strategic partnerships and driving revenue growth
    Existing book of business and established industry relationships highly preferred.

    Compensation & Benefits:
    High commission structure plus stipend pay.
    Flexible work arrangements: onsite or remote.
    Opportunity to leverage and grow your existing network and book of business.

    Project Manager

    USA, Michigan

    • Project Manager Functie
    • Vaardigheden: M365, Teams, OneNote, Excel,
    • Seniority: Mid-level

    Functiebeschrijving

    Project Manager

    We're working with one of our long-standing Microsoft partners, a team we've collaborated with for years and know firsthand has an incredible culture. They're a highly respected Microsoft Modern Work and Managed Services provider helping organizations transform how they work through innovative cloud, security, and productivity solutions.

    They're looking for a Project Manager to join their delivery team on a part-time, project-based contract. This person will help guide client projects to success, ensuring they're delivered smoothly, on time, and with the kind of communication and care this partner is known for.

    If you love technology, enjoy building relationships, and want to be part of a team that values trust, collaboration, and doing great work together, this is a fantastic opportunity. This role is part-time, averaging around 5-10 hours per week, depending on project load.

    What You'll Do

    *

    Lead and coordinate projects that empower organizations to collaborate and work more effectively in the cloud.
    *

    Work closely with delivery teams and clients, building strong, positive relationships at every level.
    *

    Keep everyone in sync by running check-ins, tracking progress, and sharing updates that keep projects moving forward.
    *

    Stay focused on solving client challenges and achieving real business outcomes, not just completing deliverables.
    *

    Spot opportunities to add value during projects and share them with the broader customer success team.
    *

    Proactively manage project risks, scope changes, and roadblocks to keep everything on track.
    *

    Contribute to improving project processes, documentation, and how the team delivers work overall.
    *

    Ensure milestones are met on time and within budget, tracking progress from kickoff to completion.
    *

    Provide weekly status updates on deliverables, progress, and any changes impacting timelines or billing.
    *

    Log and approve time promptly to help keep projects and billing aligned.

    What Success Looks Like

    *

    High client satisfaction scores and positive feedback.
    *

    Projects consistently delivered on time, within scope, and meeting target margins.
    *

    Visible growth in your leadership, communication, and delivery skills.
    *

    Thoughtful, well-documented processes that make future projects even smoother.

    What You Bring

    *

    2-3 years of experience managing or coordinating IT-related projects.
    *

    Bachelor's degree or equivalent practical experience.
    *

    Strong knowledge of Microsoft tools like Teams, OneNote, and Excel.
    *

    Familiarity with IT infrastructure and project management frameworks such as Agile or PMBOK (PMP certification not required).

    You'll Love This Role If You…

    *

    Enjoy juggling multiple projects and keeping clients happy along the way.
    *

    Are highly organized, adaptable, and thrive in fast-moving environments.
    *

    Communicate clearly and confidently, both in writing and conversation.
    *

    Can make decisions under pressure and lead teams through change.
    *

    Want to work with a team that genuinely values its people, partnerships, and the quality of work delivered.



    If you meet the necessary qualifications and want the opportunity to further expand your experience, do not wait to apply! Please send your resume to e.robillard@nigelfrank.com.

    nieuw

    Senior Helpdesk Technician

    USA, North Carolina, Walnut Creek

    • $52 to $64 USD
    • Support Functie
    • Vaardigheden: MS Office 365
    • Seniority: Senior

    Functiebeschrijving

    Senior IT Support Technician
    Type: Contract
    Location: On-site in San Francisco (Zip Code: 94129)
    Length: 3+ Months

    Overview

    This role is ideal for a self-starter who thrives in a fast-paced environment, can juggle multiple priorities, and wants to make a direct impact on technology operations at a growing financial services firm. The individual in this role will be responsible for supporting their San Francisco office as well as our traveling users. This person will also play a key role in acting as the bridge between customer and the MSP in managing their Microsoft 365 environment and assisting with endpoint management, security posture, and onboarding/offboarding processes. Experience supporting iOS and iPadOS devices is essential.

    While this role is a helpdesk / user support role, they are looking for someone who can work with users, solve day to day problems, and work with an MSP.

    Key Responsibilities

    End-User Support

    * Provide first line support for issues related to hardware, software, connectivity, and account access.
    * Provide expert-level support for Microsoft 365 applications, particularly Outlook, Excel, Word, PowerPoint, and SharePoint.
    * Support hybrid workers, including configuration and troubleshooting for Windows, macOS, iOS, and iPadOS devices.
    * Configure and troubleshoot VPNs, MFA, and mobile device management (MDM).
    * Troubleshoot issues with laptops, mobile devices, printers, and peripherals.
    * Manage user accounts, permissions, and security groups with our MSP.
    * Assist with patch management, endpoint compliance, and device monitoring.
    * Support configuration, enrollment, and deployment of new Windows laptops, iPhones, and iPads.
    * Maintain IT asset inventory and assist with procurement and lifecycle management.


    Special Projects:

    * Some familiarity with office build-outs is preferred.
    * Manage technology needs for in-person or online events.
    * Participate in the evaluation and deployment of new technologies.
    * Support business continuity and incident response planning as needed.

    Qualifications:

    * Prior experience in IT support, preferably in financial services or another regulated environment.
    * Strong expertise in Microsoft 365 suite (Teams, Outlook, Excel, Word, OneDrive) and Windows 11. Mac OS support is a plus.
    * Demonstrated experience supporting and managing iOS and iPadOS devices, including enrollment, MDM configuration, and security policy compliance.
    * Experience supporting remote and hybrid users.
    * Excellent communication and problem-solving skills; comfortable working directly with senior, non-technical users.