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D365 Sales Business Analyst - Fairfield, NJ - $115k - Hybrid

Tired of beige walls, packed cubicles, and meetings that should have been emails?
Same. That's why this role exists.

Our client is a fast‑growing, design‑driven company in a creative industry, and we take our work seriously-but not ourselves. Our offices are anything but corporate and buttoned‑up. Think collaborative spaces, personality on display, and yes… a PlayStation in the break room. Star Wars fans, gamers, and general pop‑culture nerds will feel right at home.

We're looking for a D365 Sales/CRM Business Analyst to join our IT team and partner closely with Sales to elevate how technology enables growth. You'll help shape and evolve our Microsoft Dynamics 365 CRM ecosystem, working alongside a Business Solutions Architect and a highly engaged group of stakeholders.

This is a hybrid role based in Fairfield, NJ (3 days in, 2 days remote).

Why You'll Like Working Here

* Fun, human culture: Smart people, low egos, lots of laughs. No soul‑crushing cubicle farms.
* Ideas > hierarchy: Entrepreneurial mindset encouraged. If you see a better way, speak up.
* Tech that matters: Your work directly impacts how sales teams perform and win.
* Hybrid flexibility: Balance focus time with in‑person collaboration.

What You'll Be Doing

* Owning the CRM experience: Serve as the go‑to expert for our Dynamics 365 environment-configuration, customization, administration, and ongoing optimization.
* Turning needs into solutions: Partner with Sales and cross‑functional teams to gather requirements, analyze data, and translate needs into smart, scalable solutions.
* Vendor & dev coordination: Work with external partners and internal developers-setting priorities, tracking progress, and ensuring outcomes actually match expectations.
* Training & enablement: Identify training gaps, create practical documentation, and help users actually enjoy using the tools.
* Support & stability: Provide second‑level support, manage service requests, and document/escalate bugs to keep systems running smoothly.

What We're Looking For

* Based in New Jersey
* 3+ years of CRM experience, with most of it in Microsoft Dynamics 365 and Power Platform
* Proven experience working cross‑functionally with Sales teams
* Hands‑on experience with:

* Dynamics 365 CRM modules
* Power Apps & Power Automate
* SaaS / PaaS environments

* Strong technical foundation (SQL, .NET, CRM SDK, plugins)
* Experience delivering large, complex systems or full lifecycle CRM implementations
* Comfortable leading requirement gathering sessions and writing functional specs
* Organized, analytical, adaptable-and always curious
* Humble, collaborative, and hungry to keep learning
* Bachelor's degree and/or relevant Microsoft certifications preferred, not required

Compensation & Benefits

* Competitive base salary
* Company bonus program
* Annual cost‑of‑living increases
* Retirement plan with excellent contribution

* Medical coverage with low employee cost
* HRA, prescription, dental, and vision coverage
* Flexible Spending Accounts (health & dependent care)

Time Off & Perks

* 18 paid days off per year
* 10 paid holidays
* Hybrid work schedule
* Paid time off for community service (up to 3 days/year)
* Employee discounts
* A workplace where your personality doesn't have to stay at the door

If you love solving problems, building better systems, and working somewhere that feels more like a creative studio than a corporate maze-this might be your place.

Don't miss out! Apply now by sending your resume to m.potenza@nigelfrank.com or call Matt at 646-540-7521 to have a conversation about this role and the D365 talent market in general.

Look forward to hearing from you!

Dynamics 365 Functional Consultant - UK (Remote) - c£80K



You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform.



Alongside your CE responsibilities, you'll gradually gain exposure to Dynamics 365 Finance & Supply Chain Management, supporting business processes and becoming a key member of a wider enterprise applications team.



Key Responsibilities

* Provide first and second-line functional support for Dynamics 365 Customer Engagement
* Support users across Customer Service, Sales and Customer Insights
* Configure and maintain security roles, business process flows, workflows, forms, views and system configuration
* Investigate and resolve functional issues, escalating where appropriate
* Gather business requirements and translate them into functional solutions
* Support testing, User Acceptance Testing (UAT) and Microsoft release updates
* Develop your knowledge of Dynamics 365 Finance & Supply Chain Management, supporting wider business applications over time



Skills & Experience

* Commercial experience supporting or configuring Microsoft Dynamics 365 Customer Engagement
* Strong knowledge of one or more CE applications, including Customer Service, Sales or Customer Insights
* Experience configuring security roles, business process flows, forms, views and workflows
* Experience gathering requirements and supporting business users
* Strong troubleshooting and problem-solving skills

Dynamics 365 Developer - London (Remote) - c£70K



A leading organisation is looking to appoint a Dynamics 365 Developer to help deliver and enhance its Microsoft Dynamics 365 platform, supporting key business applications across the organisation.



This is an exciting opportunity to join a growing technology team, where you'll design, develop and implement scalable Dynamics 365 and Power Platform solutions. Working closely with the System Owner, Dynamics System Configurator and business stakeholders, you'll play a key role in delivering high-quality customisations, integrations and automation that drive business efficiency and digital transformation.



Key Responsibilities

* Design, develop and deploy custom solutions across Microsoft Dynamics 365, including Customer Service, Sales, Finance & Operations and Field Service
* Develop custom plugins, workflows, Power Automate flows and Power Apps to extend platform functionality
* Customise Dynamics 365 entities, forms, views and business processes to meet evolving business requirements
* Build integrations between Dynamics 365 and third-party applications using Azure services, APIs and REST/SOAP web services
* Support the full software development lifecycle, including solution design, development, testing, code reviews and deployments



Skills & Experience

* Proven experience developing solutions within Microsoft Dynamics 365, including CE, Customer Service, Sales, Field Service or Finance & Operations
* Strong development skills in C#, JavaScript, TypeScript, Power Apps, Power Automate and Dynamics 365 plugin development
* Experience working with Dataverse, SQL Server and relational database design
* Knowledge of Azure services, REST/SOAP APIs and enterprise system integrations
* Strong understanding of secure coding practices, solution architecture and performance optimisation
* Excellent analytical, debugging and problem-solving skills

Dynamics 365 System Configurator - London (Remote) - c£60K



A leading organisation is looking to appoint a Dynamics 365 System Configurator to play a key role in the ongoing optimisation and configuration of its Microsoft Dynamics 365 platform.



This is an exciting opportunity to join a collaborative technology team, where you'll work closely with the System Owner, business stakeholders and developers to translate business requirements into scalable Dynamics 365 configurations.



Key Responsibilities

* Configure and maintain Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service and Finance & Operations
* Translate business requirements into system configurations, workflows and automated processes
* Create and maintain forms, views, dashboards, business rules and reports to improve user experience and operational efficiency
* Support data imports, exports and migration activities while maintaining data quality and integrity
* Collaborate with business users, developers and functional consultants to deliver effective, configuration-led solutions
* Support User Acceptance Testing (UAT), assess configuration impacts and prepare changes for release



Skills & Experience

* Proven experience configuring Microsoft Dynamics 365, including Sales, Customer Service, Field Service or Finance & Operations
* Strong understanding of CRM, ERP and business process optimisation
* Experience configuring Power Automate, Power Apps and other Microsoft Power Platform technologies
* Knowledge of Dynamics 365 security roles, data management and reporting capabilities
* Ability to gather business requirements and translate them into scalable system configurations
* Excellent analytical, troubleshooting and documentation skills

POSITION SUMMARY
The Solutions Sales Engineer will perform a variety of sales and engineering related functions in support of a fast-paced, multi-disciplined equipment engineering business. This position will provide the opportunity to drive and oversee all systems sales and implementation activities for the organization. The Solutions Sales Engineer is expected to design, sell, and support automated plant water systems for industrial reuse applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
* Utilize design software to create P&IDs for the implementation of automated plant water systems and do engineering calculations for system configurations
* Promote the sales of automated plant water systems and ancillary automated process systems for the textile services market and food processing industries
* Share technical specs, schematics, and ROI calculations for products and applications with the customer
* Manage the installation and startup of plant water, heating, and other ancillary automated systems
* Provide customer technical support for running systems in the field
* Proactively scope the technical solution required to address customer application requirements, assess customers met and unmet needs
* Develop proposals, product presentations, and other product data required to close sales contracts
* Monitor your customer engagement activities regularly by inputting your activity into the company's CRM software; maintain clean and updated records for all leads and accounts.
* Support the quarterly sales growth targets within a defined product set and territory
* Attend and in some cases present at conferences, trade shows, and other industry events
* Help expand product market share by working with Sales & Marketing Manager to develop effective product sales strategies.
* Additional duties as directed by management

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
* Proficient with Microsoft Excel & engineering design software such as AutoCad, SolidWorks, Fusion, or Matlab
* Ability to comprehend and distill complex topics into concise and simple explanations
* Strong sales and information retention skills with the ability to follow a defined workflow
* Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations.
* Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
* Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi-task effectively and execute tasks with minimum supervision.
* Ability to maintain a high level of confidentiality by handling sensitive and private customer information
* Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast-paced, team-based environment.
* Travel as required. To meet the travel requirements, must have a personal credit card and an available credit limit for expenses which are reimbursed bi-monthly.
* Must have a valid driver's license

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Performing general physical activities such as: talking, hearing and seeing. Talking, especially where one must frequently convey detailed or important information accurately, or quickly. Average hearing or normal conversation and receive ordinary information. Repetitive movements using wrists, hand or fingers. Average visual abilities to prepare or inspect documents or products or operate machinery. Requires mild activity, including, sitting, driving, walking, standing, traveling.

Business Central Developer (Mid-Senior)

Engagement type: Contract, fully remote (occasional travel)
Workload: Initially high, then tapering; could sustain 30-40 hrs/week if combined with Power BI work

About the role
You'll support a Business Central environment (v28.1) running D365 Sales and Purchasing modules, with a focus on upgrades, customizations, and reporting. The internal team is small and often pulled into firefighting, so you'll bring the bandwidth and expertise to move structured project work forward - including supporting accounting requests and strengthening the organization's Power BI reporting. You'll work directly alongside the internal team rather than through an external partner.

Key responsibilities

* Manage upgrades and ensure extension compatibility
* Build and maintain customizations and enhancements
* Support accounting-driven requests and requirements
* Develop and support Power BI / data / reporting integrations, including custom BC queries and fields
* Maintain and extend custom extensions and schema customizations

Required skills

* Senior-level Business Central development and configuration experience
* Demonstrated experience with BC upgrades and extension compatibility
* Ability to build customizations and supporting reporting structures
* Comfort working within a customized BC environment with multiple add-ons

Strongly preferred

* Power BI experience

Nice to have

* AI/workflow automation experience
* GovCon experience

Environment

* Business Central v28.1
* Add-ons/Integrations: Popdock, SmartConnect, Zetadocs
* Fully cloud - Azure

Dynamics 365 CRM Lead Consultant
Remote (UK-Only)

Nigel Frank International are partnered with an established ISV who are looking for a Lead D365 CE Consultant to join as a subject matter expert across D365 & Power Platform and help to support organisations in shaping and implementing CRM solutions aligned with their objectives!

You will work closely with stakeholders and internal teams to gather requirements, run workshops, and translate business needs into practical, scalable solutions. This includes configuring and extending Dynamics 365 CRM, supporting integration's, delivering demonstrations and training, and contributing to the ongoing development of internal CRM offerings.

Responsibilities -

* Serve as a subject matter expert for the Power Platform, both internally and externally.
* Lead and participate in full project lifecycles across a range of Dynamics 365 CRM implementations.
* Gather and analyse requirements through stakeholder engagement and workshop facilitation.
* Support customers in the ongoing optimisation and evolution of their Dynamics 365 CRM and Power Platform solutions.
* Ensure best‑practice methodologies and structured processes are followed throughout delivery.
* Deliver presentations, demonstrations, and user training to both existing and prospective clients.
* Oversee development and deployment activities across environments (Dev / UAT / Live).
* Maintain strong communication with project managers and wider delivery teams.

Skills -

* Extensive experience applying Power Platform capabilities to real‑world customer requirements.
* Hands-on experience with Dynamics 365 CE - Sales & Customer Service (preferable)
* Experience using Power Platform features alongside AI and Copilot functionality.
* Proven ability to design and deliver customer training.
* Strong written and verbal communication skills.

Benefits -

* Starting Salary - £70k - £85k (dependant on experience)
* Private Healthcare
* Enhanced Pension Contributions
* Flexible, Remote Working Model & More!

Our client is a well-established multinational organization (In-house role) undergoing an exciting ERP transformation across its global operations. They are looking for an experienced Dynamics 365 F&O IT Business Analyst (Supply Chain / Warehouse module) to play a key role in optimizing supply chain and warehouse processes through Microsoft Dynamics 365 Finance & Operations.

If you enjoy working with business stakeholders, driving process improvements, and delivering enterprise-scale ERP solutions, we'd love to hear from you!



What You'll Be Doing

* Partner with business users to gather, analyze, and document Supply Chain and Warehouse Management requirements.
* Configure and support Microsoft Dynamics 365 F&O Supply Chain Management modules.
* Lead workshops to identify business needs and recommend process improvements.
* Analyze current business processes and propose best-practice D365 F&O solutions.
* Collaborate with technical teams on system enhancements, customizations, and integrations.
* Support system implementation activities, including data migration, SIT, UAT, training, and go-live.
* Provide functional support and troubleshoot ERP-related issues.
* Develop user guides, process documentation, and training materials.
* Drive continuous improvement initiatives across supply chain and warehouse operations.



What We're Looking For

* Bachelor's Degree in Information Technology, Supply Chain, Business, Engineering, or a related discipline.
* Minimum 3 years of Business Analyst or Functional Consultant experience.
* Hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O).
* Strong functional knowledge in:

* Supply Chain Management
* Warehouse Management (WMS)
* Inventory Management
* Procurement & Sourcing
* Sales Order Management

* Experience participating in full-cycle ERP implementation or transformation projects.
* Strong business process analysis, requirement gathering, and stakeholder management skills.
* Experience supporting UAT, user training, and post-go-live support.
* Excellent communication and problem-solving skills.



Nice to Have

* Experience with Advanced Warehouse Management.
* Knowledge of Master Planning or Production Control.
* Exposure to Power BI, Power Platform, Azure DevOps, or SQL.
* Experience working in manufacturing, distribution, logistics, or industrial environments.
* Microsoft Dynamics 365 certifications will be an advantage.



Why Join?

* Be part of a global ERP transformation programme.
* Work with cutting-edge Microsoft Dynamics 365 technologies.
* Collaborate with regional and global stakeholders.
* Opportunity to influence business processes and digital transformation initiatives.
* Competitive salary and comprehensive employee benefits.
* Hybrid working arrangement with excellent career growth opportunities.



Interested? Apply now to explore this exciting opportunity with a leading multinational organization! Apply it now, or please send your resume to r.zhang@tenthrevolution.com for more discussion!

Position Overview

We are seeking a detail-oriented and quality-driven Microsoft Dynamics 365 CRM Tester with strong functional expertise in Dynamics 365 Customer Engagement (Sales & Customer Insights) and the Power Platform. This role is responsible for ensuring the integrity, performance, and usability of CRM solutions through comprehensive testing practices across the full application lifecycle.

The ideal candidate combines functional consulting knowledge with hands-on QA/testing experience, and is adept at validating complex business processes, integrations, and data flows in cloud-based environments.

Key Responsibilities

Testing & Quality Assurance

* Develop, maintain, and execute test plans, test cases, and test scripts for D365 CE solutions and Power Platform applications
* Perform regression, integration, smoke, and user acceptance testing (UAT) to ensure system stability and performance
* Identify, document, and track defects using tools such as Azure DevOps or Jira, ensuring timely resolution
* Coordinate and support UAT cycles with business stakeholders, including walkthroughs and defect reproduction steps

Functional Validation & Business Alignment

* Translate business requirements into test scenarios to validate functional and technical solutions
* Validate CRM processes across Sales, marketing automation, quoting, invoicing, and customer engagement workflows
* Ensure accuracy of customer journeys, segmentation logic, and campaign execution within Customer Insights
* Collaborate with product owners, developers, and data teams to ensure high-quality deliverables

Integration & Data Validation

* Test data flows across integrations involving Dataverse, Power Automate, and other Microsoft 365 services
* Validate data integrity and transformation using tools such as SQL and Power BI dashboards
* Support migration and validation of datasets from multiple sources into centralized environments

Power Platform & D365 Support

* Validate configurations within Model-Driven Apps, workflows, forms, business process flows, and security roles
* Test enhancements involving Power Apps, Power Automate, and custom CRM extensions (e.g., JavaScript web resources)
* Ensure usability, performance, and adherence to CRM best practices

Documentation & Continuous Improvement

* Create and maintain test documentation, SOPs, and user-facing QA guides
* Provide recommendations for process improvements and system enhancements identified during testing cycles
* Contribute to Agile ceremonies including sprint planning, backlog grooming, and retrospectives

Required Qualifications

* Hands-on experience with Dynamics 365 CE (Sales, Customer Insights preferred)
* Strong experience in QA/testing methodologies and lifecycle management
* Experience with Azure DevOps Test Plans, Jira, or similar tools
* Familiarity with Power Platform (Power Apps, Power Automate, Dataverse)
* Understanding of data validation, SQL, and reporting tools such as Power BI
* Experience working in Agile environments with cross-functional teams
* Strong analytical, documentation, and communication skills

Preferred Qualifications

* Microsoft Certifications such as:

* D365 Sales Functional Consultant (MB-210)
* Power Platform Fundamentals (PL-900)
* Azure Fundamentals (AZ-900)

* Experience supporting end-to-end CRM implementations or enhancements
* Exposure to data pipelines, automation testing, or scripting (Python)
* Bilingual (English/Spanish) is a plus

Key Competencies

* Strong attention to detail and commitment to quality
* Ability to bridge functional and technical perspectives
* Proactive problem-solving and root-cause analysis
* Effective stakeholder communication and collaboration
* Adaptability in fast-paced, Agile environments

MS Dynamics 365 Developer

Lisbon

An international company in the energy and technology sector is looking for a MS Dynamics 365 Developer to join its growing team in Lisbon.

Your Role

* Develop and customize solutions in Dynamics 365 Sales & Customer Insights
* Build integrations using Azure services and REST APIs
* Work with C#/.NET, JavaScript/TypeScript, and Power Platform
* Contribute to CI/CD pipelines and agile delivery processes
* Collaborate with international teams on digital transformation projects

What We're Looking For

* 3+ years of experience with Dynamics 365
* Strong skills in .NET and JavaScript/TypeScript
* Experience with Power Platform and Azure integrations
* Knowledge of DevOps and agile methodologies
* Proactive mindset and strong communication skills
* English level min. C1

What's Offered

* Hybrid working model
* Private health insurance
* Meal allowance and extra vacation days
* International environment and career growth opportunities
* Modern office in Lisbon

Join a team focused on building innovative digital solutions that support the future of sustainable energy.