Sales Specialist - Microsoft Business Applications
Overview
This organisation is a modern, forward‑thinking Microsoft Cloud partner delivering a range of technology services, including IT support, networking solutions, digital transformation, and advanced Microsoft Business Applications. The team is collaborative, growth‑oriented, and committed to helping clients solve complex business challenges through innovative thinking and high‑quality solutions.
Flexible working is a core part of the culture, with opportunities for remote or hybrid arrangements depending on business needs. The environment encourages autonomy, continuous learning, and a strong sense of shared success.
Role Summary
The Sales Specialist for Microsoft Business Applications plays a pivotal role in driving growth across the Dynamics 365 and Power Platform portfolio. This is a consultative, solution‑led sales position focused on understanding client challenges, shaping tailored Microsoft solutions, and working closely with internal teams to deliver successful outcomes.
Rather than selling standalone products, the role centres on leading strategic conversations that position Microsoft Business Applications as key enablers of digital transformation.
Key Responsibilities
Solution‑Led Selling
* Lead discovery sessions to understand customer goals, challenges, and transformation objectives.
* Design and communicate end‑to‑end Microsoft Business Application solutions aligned to measurable business outcomes.
* Translate technical capabilities into clear commercial and operational value for senior stakeholders.
Sales & Pipeline Ownership
* Identify, qualify, and progress new business opportunities across mid‑market and enterprise clients.
* Manage opportunities from initial engagement through to close, ensuring a high‑quality customer experience.
* Develop compelling proposals, business cases, and presentations for both technical and non‑technical audiences.
Collaboration & Team Selling
* Work closely with account managers, sales leadership, presales consultants, and technical architects throughout the sales cycle.
* Act as the subject matter expert for Microsoft Business Applications within cross‑functional deal teams.
* Build strong relationships with Microsoft and other ecosystem partners to support co‑selling opportunities.
Market & Customer Insight
* Stay informed on Microsoft's Business Applications roadmap, industry developments, and competitor activity.
* Use market insight to proactively identify opportunities and enhance customer conversations.
Skills & Experience
* Proven experience selling Microsoft Business Applications (Dynamics 365, Power Platform, Business Central, CE/CRM).
* Strong background in consultative or solution‑based selling within technology, cloud, or digital transformation.
* Confident engaging with senior decision‑makers and leading strategic discussions.
* Experience collaborating with technical and delivery teams during complex sales cycles.
* Commercially astute, target‑driven, and comfortable managing a sales pipeline.
* Excellent communication, storytelling, and relationship‑building skills.
* A mindset focused on learning, growth, and continuous improvement.
Additional Responsibilities (Customer Engagement Focus)
* Support the development and execution of the organisation's Dynamics 365 Customer Engagement strategy.
* Manage client relationships to drive adoption and ensure customers maximise value from their solutions.
* Identify client needs and deliver tailored recommendations that support long‑term success.
* Manage multiple accounts effectively, prioritising workload to meet business objectives.
What You Can Expect
* A supportive, ambitious, and collaborative culture that values humility, innovation, and shared success.
* Opportunities for professional development and continuous learning.
* A range of modern employee benefits, including flexible working and wellbeing initiatives.
* A positive team environment with regular social activities and recognition events.
