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Job Description



I am actively representing South African businesses who are seeking Cape Town based Dynamics BC Contractors/Freelancers.

My client offer the opportunity to work on fresh project roll outs in the latest technology - D365 Business Central.

The opportunities offered are to work on long term, full time contracts for both End Users and Microsoft Partners.

Role & Responsibilities



* Competent in Business Central implementations in Finance.

* Configure and develop the core D365 Business Central implementation.

* Integrate D365 Business Central with the broader IT estate.



Beneficial

* Dynamics 365 Business Central/NAV development experience

* A strong software development background, with a software engineering degree or equivalent work experience.

* A/L extensions and a background with C/AL would be advantageous.

* Good problem-solving and communication skills.

* A pragmatic approach to software development.

* Experience in working in agile teams using Scrum.
* Microsoft SQL Server configuration and troubleshooting.





Interested in taking a fresh step with Dynamics 365 Business Central? Apply today for a confidential consultation!



To discuss this exciting opportunity in more detail within the Dynamics NAV/ 365 BC market, please contact Emma Taylor on e.townsend@tenthrevolution.com

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics NAV/ 365 BC opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics NAV/ 365 BC team specialise in the highest amount of exclusive live roles within the SA market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics NAV/ 365 BC market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the SA Dynamics market, please contact me ASAP.

Minimum Requirements
1st Line:

1-3 years' experience supporting D365 CE or CRM systems

Strong understanding of CE modules (Sales / Customer Service)

Experience working in a ticket-based support environment

Good understanding of SLAs and service management



2nd Line:

3-5+ years' experience in D365 CE support

Strong troubleshooting and configuration experience

Exposure to customisations, workflows, and integrations

Understanding of the Power Platform ecosystem

Ability to analyse logs and investigate technical issues



Key Responsibilities

1st Line Support (Operational Support Focus)

*

Provide first-line support for D365 CE incidents and service requests
*

Log, categorise, and prioritise tickets in line with SLAs
*

Troubleshoot functional issues related to Sales, Customer Service, and custom modules
*

Resolve basic configuration and access-related issues
*

Perform user administration (security roles, permissions, profiles)
*

Escalate complex technical issues to 2nd/3rd line support
*

Support end users with queries, system navigation, and process guidance
*

Assist with basic data corrections and updates
*

Maintain support documentation and knowledge base articles

2nd Line Support (Functional & Technical Focus)

*

Investigate and resolve escalated D365 CE incidents
*

Perform root cause analysis on recurring issues
*

Support integrations between D365 CE and other enterprise systems
*

Troubleshoot workflows, plugins, business rules, and Power Platform components
*

Assist with minor enhancements and configuration changes
*

Support release management and testing of system updates
*

Work closely with business stakeholders to clarify requirements
*

Monitor system performance and proactively identify improvement areas
*

Provide input into system optimisation and best practices

We are looking for a Technical Consultant with a strong background in Microsoft Software Environments, specifically in AI and Machine Learning. In this role, you will play a key part in driving innovative solutions that enhance our clients' businesses. Your expertise will help us implement advanced AI technologies while collaborating closely with various teams, ensuring that projects run smoothly and effectively. This position offers a hybrid working model, with 3 days in the office.

For this position we require:

* Proven experience with Azure services, especially in Copilot, AI and Machine Learning
* Strong analytical skills with the ability to develop and implement technical solutions
* Ability to work collaboratively with cross-functional teams and stakeholders
* Experience in developing data-driven applications and machine learning models

This is a hybrid role based in the office 3 days a week, 3 month, full-time contract. If you are passionate about leveraging AI in practical applications and want to make a meaningful impact, we encourage you to apply.

For more information on this role, or other opportunities within the Microsoft Ecosystem in South Africa, please contact Emma Townsend on e.townsend@tenthrevolution.com

We are looking for a Technical Consultant with a strong background in Microsoft Software Environments, specifically in AI and Machine Learning. In this role, you will play a key part in driving innovative solutions that enhance our clients' businesses. Your expertise will help us implement advanced AI technologies while collaborating closely with various teams, ensuring that projects run smoothly and effectively. This position offers a hybrid working model, with 2 days in the office.

For this position we require:

* Proven experience with Azure services, especially in Copilot, AI and Machine Learning
* Strong analytical skills with the ability to develop and implement technical solutions
* Ability to work collaboratively with cross-functional teams and stakeholders
* Experience in developing data-driven applications and machine learning models

This is a hybrid role based in the office 3 days a week, 3 month, full-time contract. If you are passionate about leveraging AI in practical applications and want to make a meaningful impact, we encourage you to apply.

For more information on this role, or other opportunities within the Microsoft Ecosystem in South Africa, please contact Megan Price - m.price@tenthrevolution.com

We are seeking a Business Analyst with a strong background in data and experience with Azure technologies to drive effective decision-making and improve processes. Hybrid, 2 days in office in Joburg.

You will play a crucial part in transforming data insights into actionable strategies, helping the organisation leverage its data for better outcomes. The environment is focused on collaboration and practical results, as you work closely with stakeholders to gather requirements and ensure sound data management.

* Proven experience in data analysis and reporting using Azure tools
* Strong understanding of data modelling techniques and ETL processes
* Ability to translate complex business requirements into clear specifications
* Experience collaborating with technical teams to deliver data-driven solutions
* Familiarity with agile methodologies and working in cross-functional teams

- Consulting background highly regarded

- Fabric experience hugely beneficial

- Must have RTW in SA without sponsorship