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Job Description

This position is Hybrid with 2-3 days a week remote from Miami, FL.

Role & Responsibilities

* Lead the technology strategy and oversee their MSP
* Optimize system integration and enhance visibility into internal and customer operations
* Work with cross functional teams and vendors to align technology and innovation
* Ensure company the tech initiatives align with the company's value and goals
* Oversee offshore teams and development

Skills & Qualifications

* Strong experience with Dynamics 365 Customer Service, Sales & Marketing
* Proven experience with Microsoft Power Platform solutions, especially with Power Apps
* Strong SQL background
* Experience with APIs
* Leading multiple IT projects or Project Management experience
* Experience in working with stakeholders and shareholders
* Experience in developing technology roadmaps
* Experience with Azure DevOps is a plus

Benefits

* 401k
* Full paid for medical benefits
* Dental
* PTO + Holidays
* Opportunity to grow and be innovative!

Power Platform & Dynamics CRM Developer - Drive Digital Transformation in Finland!

Location: Finland
Type: Full-time | Permanent | Hybrid flexibility
Language: Finnish, English

Are you passionate about building smart, scalable business solutions using Microsoft technologies? Do you thrive in a collaborative environment where innovation and impact go hand in hand? If so, this is your opportunity to join a forward-thinking organization as a Power Platform & Dynamics CRM Developer.

Our client is a leading end-user in Finland, committed to digital transformation and continuous improvement. They are looking for a skilled developer to design, build, and maintain custom business applications and CRM solutions that streamline operations and enhance customer engagement.



What You'll Be Doing:

* Develop and deploy solutions using Microsoft Power Platform: Power Apps, Power Automate, Power BI, and Dynamics 365 CRM.
* Customize and extend Dynamics 365 CRM modules such as Sales and Customer Service to meet business needs.
* Automate business processes and workflows to improve efficiency and reduce manual tasks.
* Collaborate with business stakeholders to gather requirements, define technical specifications, and deliver tailored solutions.
* Integrate CRM with other systems using Power Platform connectors and custom APIs.
* Create insightful dashboards and reports in Power BI to support data-driven decision-making.
* Troubleshoot and maintain existing applications, ensuring performance, scalability, and security.
* Stay up to date with Microsoft's evolving ecosystem and bring innovative ideas to the table.



What We're Looking For:

* Solid experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
* Proven background in Dynamics 365 CRM development and customization.
* Strong understanding of Power Platform connectors, Dataverse, and data integration techniques.
* Proficiency in JavaScript, C#, and web technologies (HTML, CSS, REST APIs).
* Experience working in agile teams and collaborating with cross-functional stakeholders.
* Excellent problem-solving skills and a proactive mindset.
* Microsoft certifications in Power Platform or Dynamics 365 (preferred but not required).
* Fluency in English is required; Finnish is a strong advantage.



What's in It for You?

* Work in a modern, tech-driven environment with a strong focus on innovation.
* Be part of a supportive and collaborative team that values your input.
* Enjoy flexible working arrangements and a healthy work-life balance.
* Access to continuous learning opportunities and Microsoft certifications.
* Make a real impact by delivering solutions that improve business performance and customer satisfaction.



Ready to Apply?

If you're excited about using Microsoft tools to drive business transformation and want to be part of a company that values innovation and initiative, we'd love to hear from you!

Reach out to b.mccrudden@nigelfrank.com
Or call directly at +46 775 868 189

PLEASE NOTE - THIS POSITION REQUIRES YOU TO BE ONSITE IN CAPE TOWN 5 DAYS A WEEK



UI/UX Designer

We're seeking a creative and detail-oriented UI/UX Designer to help craft seamless digital experiences across web and mobile platforms. You'll play a key role in shaping user journeys through thoughtful interface design, user research, and continuous collaboration with cross-functional teams.



Key Responsibilities

*

Design wireframes, prototypes, and polished UI using tools such as Figma or Sketch.
*

Align new designs with an established design system while actively contributing to its evolution.
*

Work alongside developers, product managers, and stakeholders to ensure designs are feasible, technically sound, and user-centred.
*

Conduct usability testing and iterate designs based on user feedback.
*

Analyse user behaviour and product data to inform decisions and improve the overall user experience.
*

Clearly communicate and present your ideas to internal teams and stakeholders.



Required Qualifications & Experience

*

Degree or diploma in Design, Human-Computer Interaction, or related field.
*

3-5 years of professional experience in UI/UX design.
*

Strong proficiency in Figma (components, auto-layout, prototyping) and Sketch.
*

Experience working with design systems and usability testing tools.
*

Demonstrated history of conducting user research and usability testing.
*

A strong portfolio showcasing thoughtful design solutions across multiple platforms.



Core Competencies

*

Design-driven mindset with a keen eye for detail and problem-solving.
*

Understanding of accessibility best practices and inclusive design.
*

Insight into digital behaviour, particularly within diverse user bases.
*

Effective verbal and visual communication skills to present and justify design decisions.
*

Ability to convert user research and analytic into actionable design outcomes.
*

Skilled at balancing design aspirations with technical feasibility.



Nice to Have

*

Experience working on high-traffic platforms or within digital publishing/media environments.
*

Familiarity with analytics tools such as Google Analytics or Hotjar.
*

Exposure to Agile methodologies and product teams using Scrum.
*

Awareness of digital consumption trends in emerging markets.
*

Basic knowledge of HTML and CSS for effective developer collaboration.



What You'll Enjoy

*

Flexible Working Hours: Core team hours from 10AM to 3PM, with flexibility to manage your own remote schedule outside of that.
*

Innovation Culture: Work in a forward-thinking environment where experimentation and AI adoption are encouraged and supported.
*

Professional Development: Access online learning platforms, certification programs, and educational bursaries to keep your skills sharp.
*

Industry Engagement: Attend leading design and tech conferences to stay at the forefront of digital trends.
*

Customised Benefits: Tailor your medical aid and retirement contributions to match your needs.
*

Meaningful Impact: Take up to three paid volunteer days annually to give back to your community.



PLEASE NOTE - ONLY SA ID HOLDERS ARE ELIGIBLE FOR THIS POSITION

Mon client recherche un(e) PO Power Platform / Dynamics 365

Contexte :
Dans le cadre de la transformation et de l'évolution de son système d'information, mon client souhaite renforcer ses équipes avec un(e) expert(e) technique chargé(e) du développement et du pilotage des applications autour de la Power Platform et de Dynamics 365.

Rattaché(e) au Product Manager, vous serez responsable de la gestion des développements applicatifs, ainsi que du pilotage d'une équipe technique interne et externe.

Vous veillerez également au respect des standards de sécurité, de validation et de conformité en lien avec les environnements applicatifs.

Vos principales missions :

*

Planifier et suivre les projets de développement,
*

Rédiger et valider les spécifications techniques,
*

Concevoir et tester les évolutions et correctifs autour de Dynamics 365,
*

Définir les architectures logicielles des solutions développées,
*

Apporter votre expertise technique et vos recommandations sur les choix de mise en œuvre,
*

Superviser les cycles de développement en mode Agile,
*

Piloter les mises en production dans le respect des normes qualité,
*

Contribuer à la réussite des projets en tant que référent(e) technique,
*

Coordonner les équipes techniques internes et les prestataires,
*

Assurer un reporting régulier auprès du Product Manager.

Profil recherché :

Issu(e) d'une formation supérieure en informatique, vous justifiez d'une expérience réussie sur un poste similaire, en entreprise ou en société de services.

Vous êtes à l'aise dans un contexte international, avec un bon niveau d'anglais (oral et écrit).

Compétences techniques attendues :

*

Environnements maîtrisés :

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Dynamics 365 F&O
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Dynamics 365 CE / Field Service
*

Power Platform (Power Apps, Power BI)

*

Technologies :

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.NET C#
*

JavaScript
*

SQL

Power Platform & Dynamics CRM Developer

Location: Malmo
About the Role:
We are looking for a skilled Power Platform & Dynamics CRM Developer to build and maintain custom solutions using Microsoft Power Platform and Dynamics 365. You'll work closely with business teams to design, develop, and implement business process automation, custom apps, and data solutions.

Key Responsibilities:

* Develop solutions using Power Apps, Power Automate, Power BI, and Dynamics 365 CRM.
* Customize and extend Dynamics CRM functionality (Sales, Customer Service).
* Automate workflows and business processes with Power Automate.
* Collaborate with stakeholders to define requirements and deliver solutions.
* Troubleshoot, test, and maintain applications.
* Create reports and dashboards in Power BI.
* Stay current on Microsoft technologies and industry trends.

Qualifications:

* Experience with Power Platform (Power Apps, Power Automate, Power BI) and Dynamics 365 CRM.
* Strong knowledge of Dynamics CRM customization, Power Platform connectors, and data integration.
* Proficient in JavaScript, C#, and web technologies.
* Ability to work with cross-functional teams and gather requirements.
* Microsoft certifications in Power Platform/Dynamics 365 (preferred).

If you're passionate about leveraging Microsoft tools to drive business transformation, apply today! You can reach me via email at b.mccrudden@nigelfrank.com or a call on +46775868189

Dynamics CRM and Power Platform Architect (Swedish speaking)

Sweden, Stockholm

We are seeking a talented and experienced Dynamics CRM and Power Platform Architect to join our growing team. In this role, you will lead the design, development, and implementation of Microsoft Dynamics CRM solutions and the Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents). You will collaborate with business stakeholders, technical teams, and external vendors to deliver innovative solutions that streamline business processes and enhance productivity.

Key Responsibilities:

* Architect and implement scalable, high-performance Dynamics 365 CRM and Power Platform solutions to meet business needs.
* Lead the customization of Dynamics CRM and Power Platform to align with business requirements using best practices.
* Develop integration strategies for Dynamics 365 CRM, Power Platform, and other systems to ensure data consistency.
* Guide development teams, ensure high-quality code, and mentor junior members on best practices.
* Collaborate with stakeholders to translate business needs into technical solutions.
* Build custom components, business logic, and automations using Power Automate, Power Apps, and Power Virtual Agents.
* Manage user roles, troubleshoot issues, and ensure the stability of Dynamics 365 and Power Platform.
* Identify and resolve performance bottlenecks to ensure optimal system efficiency.
* Maintain solution architecture, integration, and configuration documentation for both technical and non-technical teams.
* Keep up with the latest updates and best practices for Dynamics 365 and Power Platform.



Key Qualifications:

Education & Experience:

* Bachelor's degree in Computer Science or related field.
* years of experience with Dynamics 365 CRM and Power Platform.
* Strong experience in Dynamics CRM, Power Apps, Power Automate, Power BI, and Power Virtual Agents.

Technical Skills:

* Proficiency in customizing and configuring Dynamics CRM (forms, workflows, custom entities).
* Expertise in Power Platform development (Canvas & Model-driven Apps, Power Automate, Power BI, Power Virtual Agents).
* Knowledge of C#, JavaScript, .NET, and related technologies.
* Familiarity with integration tools and APIs (REST, SOAP, OData).
* Understanding of Azure services, including Logic Apps and Azure Functions.
* Strong grasp of Dynamics 365 security, data models, and configuration.

Senior Business Analyst - Data & Systems Architecture

Location: Hybrid, UK

Experience Level: 8-12 years

Contract Type: Contract

About the Role

We are seeking an experienced Senior Business Analyst with strong database and data modelling expertise to join our Change and Transformation team. This role combines strategic data architecture work with operational analytics support, requiring deep technical knowledge of database systems and data impact assessment capabilities.

You will split your time between leading critical data model refinement projects (80% of role) and supporting our Data & Analytics team with system enhancement requirements (20% of role).

Key Responsibilities

Data Model Architecture & Impact Assessment (80% - 4 days/week)

* Lead comprehensive impact assessments of proposed data model structure changes across our complex systems landscape
* Analyse dependencies and relationships between proprietary custom-built systems and external platforms (ServiceNow, etc.)
* Conduct detailed data mapping and dependency analysis to identify downstream effects of model changes
* Collaborate with technical architects to design optimal data model structures that minimise system disruption
* Document and communicate impact findings to technical and business stakeholders with clear risk assessments
* Develop migration strategies and implementation roadmaps for approved data model changes
* Work closely with Data Architecture team to ensure proposed models align with enterprise data strategy

Data & Analytics Team Support (20% - 1 day/week)

* Gather and analyse requirements from Data & Analytics team for internal system improvements and reporting enhancements
* Translate analytical requirements into detailed technical specifications for development teams
* Design and document database schema changes required for new reporting capabilities
* Conduct feasibility assessments for proposed analytics and reporting solutions
* Coordinate with development teams to ensure accurate implementation of data and reporting requirements
* Support UAT activities for data and analytics system enhancements
* Create and maintain technical documentation for all data and analytics system changes

Cross-functional Collaboration

* Bridge the gap between data architects, developers, and business stakeholders
* Facilitate technical workshops and requirements gathering sessions
* Provide expertise on database design best practices and data governance
* Support data quality initiatives and system optimisation projects
* Contribute to enterprise data strategy and architecture decisions

Essential Requirements

Database & Technical Experience

* 8-12 years of Business Analysis experience with minimum 5 years focused on database/data systems
* Expert knowledge of relational database design, normalisation, and data modelling principles
* Hands-on experience with SQL query writing, database performance optimisation, and data analysis
* Proven track record of conducting complex systems impact assessments
* Experience with ETL processes, data warehousing concepts, and reporting system design
* Knowledge of database platforms (SQL Server, Oracle, MySQLPostgreSQL, or similar) and ideally warehouse solutions (Snowflake)
* Experience working with data transformation tools, including setting test parameters for quality.

Systems Integration & Architecture

* Deep understanding of enterprise system architectures and data flow dependencies
* Experience with both proprietary custom-built systems and commercial platforms (ServiceNow preferred)
* Strong knowledge of API integrations, data synchronisation, and system interfaces
* Cloud Based architecture awareness, ideally with Azure.
* Understanding of data governance, data quality, and master data management principles
* Experience with data migration projects and system consolidation initiatives

Business Analysis Skills

* Advanced requirements gathering and stakeholder management capabilities
* Proven ability to translate complex technical concepts for business audiences
* Experience with agile methodologies and working with development teams
* Strong documentation and process mapping skills, including UI wireframe creation
* Risk assessment and impact analysis expertise

What We Offer

* Opportunity to work on cutting-edge data architecture projects
* Direct impact on enterprise data strategy and system architecture
* Collaboration with Data Architecture and Analytics teams
* Flexible working arrangements

Reporting Structure

This role reports to the Director of Strategic Programs and will work closely with:

* Data Architecture team
* Data & Analytics team
* Development teams and technical architects
* Senior business stakeholders across all divisions
* External system vendors and integration partners

Business Systems Analyst

Manchester | End User | Permanent | £40,000-£50,000 + Benefits

Are you a Business Systems Analyst with a passion for making a difference?
We're working with a well-established end user based in Manchester that's investing heavily in digital transformation. They're looking to bring on board a Business Systems Analyst to help shape and deliver innovative solutions across their Microsoft ecosystem.

The Role

As a key member of the internal IT and transformation team, you'll be responsible for:

* Gathering and analysing business requirements to design and deliver Power Platform solutions.
* Collaborating with stakeholders across departments to translate needs into technical specifications.
* Driving automation and data visibility through Power Automate and Power BI.
* Supporting the full solution lifecycle from concept through to deployment and optimisation.

What You'll Need

* Proven experience in a Business Analyst or Systems Analyst role.
* Strong hands-on experience with Power Platform (Power Apps, Power Automate, Power BI).
* Knowledge of Microsoft Dynamics
* Excellent communication and stakeholder management skills.
* Agile delivery experience is a plus.

What's on Offer

* A collaborative, forward-thinking environment with real ownership of your work.
* 5 days a week onsite in their modern central Manchester offices
* Career development opportunities and support for Microsoft certifications.
* Competitive salary and benefits package.

Power BI Developer

Build, Govern, and Ship with Git-Driven Pipelines

An award winning, Dallas based, organization has the opportunity for an experienced, and passionate, Power BI Developer to join the team on a permanent basis. With the analytics run on carefully crafted semantic models they are looking for someone who can bring a passion for Power BI and utilize that to keep those models fast, accurate, and fully traceable.

This role is based out of the organizations offices in the North Dallas / Galleria area - and requires 4 days per week on site, with Friday being the remote work day.



What you'll do

* Shape raw warehouse data into clean tabular models, write reusable DAX, and publish pixel-perfect reports.
* Commit every change to Git, pass automated Tabular Editor checks, and promote through gated Dev, Test, Prod pipelines
* Enforce a "work-item + approval" rule; nothing reaches production without a green build and your pull-request notes
* Stay plugged into monthly Power BI updates, prototype new features, and brief the team on what's worth adopting
* Partner with the hiring manager and the wider data team during roll-outs - answer questions, tweak visuals, and keep dataflows flowing



Tech stack you'll touch

Power BI Desktop & Service, PBIP/TMDL, Tabular Editor, Azure DevOps or GitHub Actions, REST APIs, SQL/Lakehouse sources, incremental refresh, dynamic RLS, partitioning.

Job Description

Nigel Frank is working with a global Top 4 consulting firm that has leveraged technology to enable business transformation for more than 50 years and whose clients include 85% of the 200 largest public companies on the Forbes Global 2000 list. They are looking for a Dynamics 365 CE/CRM Developer looking to work with varied clients and grow their skillset.

More on the Role:

The D365 CE/CRM Senior Developer will have strong technical skills on MS Dynamics 365 cloud solutions, Power Platform and Dynamics CRM on premise versions with strong experience in designing security model and Out of the Box Configurations. This candidate will have experience in Workflows, Business Rules, Plugins, Form Customization and CRM Administration and hands on experience in C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit. This candidate should have demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment and usage/

Skills Needed:

* Minimum 5+ years of experience in Dynamics 365 CE (CRM) with strong technical and client facing skills
* Experience in the design of CRM solutions specifically Dynamics CRM and D365 CE implementing the system
* Experience in Workflows, JavaScript's, Plugins, Form Customization, Console jobs and CRM Administration
* Experience in MS CRM & 3rd party Integration using Middleware Tools(Kingswaysoft) / API's(REST, ODATA Web API's) /SSIS packages
* Experience in using Azure services for integration(Azure Functions, Service Bus etc. PCF controls, Power Apps and Power Automate for upstream/downstream systems integrations.
* Technical expertise in set up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools
* Demonstrated experience in Unified Service Desk customization, configuration, development, deployment and usage.
* Experience in Agile methodologies

Good to have Certifications:
* Microsoft Dynamics 365 for Sales
* Microsoft Dynamics 365 for Service
* Microsoft Dynamics 365 for Customizations

Benefits

* 10-20% Bonus based on performance
* Remote Flexibility
* International Travel
* Employee Share Ownership Plan
* 401K Match
* Family building benefits like adoption assistance, surrogacy, and cryopreservation
* Social well-being benefits like subsidized back-up child/elder care and tutoring
* Mentoring, coaching and learning programs
* Employee Resource Groups
* Disaster Relief
* Unlimited PTO
* Generous Medical, Dental, Vision Benefits
* Health Savings Account
* Flexible Spending Account
* Life Insurance