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Dynamics 365 CRM Lead Consultant
Remote (UK-Only)

Nigel Frank International are partnered with an established ISV who are looking for a Lead D365 CE Consultant to join as a subject matter expert across D365 & Power Platform and help to support organisations in shaping and implementing CRM solutions aligned with their objectives!

You will work closely with stakeholders and internal teams to gather requirements, run workshops, and translate business needs into practical, scalable solutions. This includes configuring and extending Dynamics 365 CRM, supporting integration's, delivering demonstrations and training, and contributing to the ongoing development of internal CRM offerings.

Responsibilities -

* Serve as a subject matter expert for the Power Platform, both internally and externally.
* Lead and participate in full project lifecycles across a range of Dynamics 365 CRM implementations.
* Gather and analyse requirements through stakeholder engagement and workshop facilitation.
* Support customers in the ongoing optimisation and evolution of their Dynamics 365 CRM and Power Platform solutions.
* Ensure best‑practice methodologies and structured processes are followed throughout delivery.
* Deliver presentations, demonstrations, and user training to both existing and prospective clients.
* Oversee development and deployment activities across environments (Dev / UAT / Live).
* Maintain strong communication with project managers and wider delivery teams.

Skills -

* Extensive experience applying Power Platform capabilities to real‑world customer requirements.
* Hands-on experience with Dynamics 365 CE - Sales & Customer Service (preferable)
* Experience using Power Platform features alongside AI and Copilot functionality.
* Proven ability to design and deliver customer training.
* Strong written and verbal communication skills.

Benefits -

* Starting Salary - £70k - £85k (dependant on experience)
* Private Healthcare
* Enhanced Pension Contributions
* Flexible, Remote Working Model & More!

Senior Project Manager -
Home Based, (UK)

Job Description

Nigel Frank International are partnered with an established MS Partner who are looking to bring on a Senior Project Manager to lead a diverse portfolio of projects across the Microsoft Technology Stack - covering D365 CE, Business Central & more!

This is a fantastic role for someone who thrives in multi-stream delivery, enjoys working for Microsoft technologies, and wants to make a real impact across complex transformation programmes.

Responsibilities

* Lead the successful delivery of multi-stream projects across the Microsoft technology stack (Business Central, CRM, ERP, Data and Modern Workplace), ensuring delivery is on time, within budget and aligned to agreed quality standards.
* Create and maintain project plans, manage resources, and oversee project financials, RAID logs and stage gate processes to ensure strong project governance and accurate resourcing and billing.
* Manage client communications and stakeholder engagement, providing clear reporting, handling escalations and ensuring alignment across all project workstreams.
* Support change control and pre-sales activities, while contributing as a subject matter expert for project delivery best practice and established delivery methodologies.

Required Skills

* Proven experience delivering Microsoft-focused projects (including Dynamics, Business Central, CRM or ERP) within a consultancy environment.
* Strong knowledge of project governance, stage gate processes and established delivery methodologies, with the ability to manage multiple projects simultaneously.
* Excellent communication and stakeholder management skills, with experience overseeing client communications and engagement.
* Strong commercial awareness, including experience managing project financials, resourcing, billing and overall budget control.

What does the role offer?

* A competitive starting salary up to £80k
* 25 Days Holiday, Private Medical and Pension Schemes
* Brilliant company team events/ employee incentive schemes

Senior Dynamics 365 CRM Consultant

Salary: Up to £80,000

We are seeking an experienced Senior Dynamics 365 CRM Consultant to lead the delivery of high‑quality Microsoft Dynamics 365 solutions. This role offers the opportunity to work closely with clients, analyse business processes, design effective solutions, and drive successful end‑to‑end system implementations.

Key Responsibilities
* Lead full‑lifecycle Dynamics 365 CRM implementation projects.
* Analyse business requirements and translate them into scalable, future‑proof solutions.
* Design, configure, and customise Dynamics 365 applications to meet client needs.
* Provide expert guidance on best practices, solution architecture, and platform capabilities.
* Manage product backlogs, create user stories, and produce functional specifications.
* Facilitate workshops, discovery sessions, and stakeholder engagement activities.
* Deliver end‑user training and provide ongoing support post‑implementation.
* Ensure solution quality, performance, and adherence to project governance.
* Build strong, trusted client relationships and mentor junior consultants.

Skills & Experience
* Proven experience implementing and supporting Microsoft Dynamics 365 CRM solutions.
* Strong hands‑on experience with PowerApps and Power Automate (Flows).
* Demonstrated leadership across large‑scale or complex projects.
* Excellent business process mapping and requirements‑gathering capabilities.
* Strong communication skills with the ability to engage and influence stakeholders.
* Analytical mindset with strong problem‑solving abilities.

If you are a proactive, client‑focused consultant with deep Dynamics 365 expertise and a passion for delivering impactful, high‑value solutions, we'd love to hear from you.

D365 CE Developer
Greater Manchester - Hybrid (2-3 days a week)

We are currently partnering with a growing organisation who are seeking a skilled Dynamics 365 CE Developer to support the development, enhancement and maintenance of its internal business systems.
This role is focused on delivering scalable solutions across D365 CE and Power Platform, streamlining workflows, and enabling teams to operate more efficiently.

Responsibilities

* Configure, customise and enhance D365 CE to support changing business processes and ensure reliable, accurate data across the organisation
* Design and build workflow automation's using Power Automate to reduce manual effort and improve operational efficiency
* Develop and extend solutions across the Power Platform, including Power Apps to enhance system capability and user experience
* Build and maintain integration's between D365 CE and other internal or third-party systems, ensuring consistent and accurate data flow.
* Diagnose and resolve system issues, proactively monitoring performance and addressing root causes to improve long-term stability

Skills

* Strong hands-on experience configuring and customising D365 CE and working with Power Platform tools.
* Ability to design and maintain system integration's and understand data structures, logic and workflows design.
* Skilled at translating technical business requirements into practical, scalable technical solutions
* Experience working in an agile or sprint-based environment
* Strong communication skills with ability to document solutions clearly and collaborate effectively with stakeholders

Benefits

* Starting Salary - £45k-£55k dependant on experience
* Company Bonus
* Flexible hybrid working model
* Excellent professional development opportunities and much more!

Dynamics 365 CE Functional Consultant
West Midlands (Hybrid - 1 day a week)

Nigel Frank International are partnered with an innovative D365 CRM end user who are looking to add a talented D365 CE Functional Consultant to deliver Customer Service & Omnichannel solutions.
Working closely with the business teams to translate requirements into scalable platform capabilities.
The role is centered around enhancing Dynamics 365 through configuration, customisation and continuous improvement to support evolving business needs.

Responsibilities

* Lead functional design and delivery of D365 CE Customer Service and Omnichannel capabilities
* Collaborate with business teams, senior stakeholders, and end users to gather, refine and document requirements
* Configure, customise, and extend the D365 CE platform to introduce new features and optimise existing processes.
* Support solution testing, user training and adoption activities across the organisation.
* Work with technical teams to ensure integration's, data flows and system enhancements align with business objectives

Skills

* Strong hands-on experience with D365 CE Customer Service & Omnichannel.
* Ability to engage confidently with stakeholders at all levels, translating business needs into functional solutions.
* Proficiency in system configuration, customisation, workflows, business rules and extending platform functionality
* Solid understanding of customer service processes, case management, and omnichannel engagement models.
* Strong analytical, problem-solving, and documentation skills.

Benefits

* Starting Salary - £55k - £65k
* Flexible hybrid working model (1 day a week)
* Enhanced Pension Contribution, Life Assurance, Medical and more.

Dynamics 365 CE Developer
Northamptonshire - Onsite

Job Description
We're excited to be partnering with an innovative Dynamics 365 CRM end‑user who are growing their internal tech team and looking for a talented Dynamics 365 CE Developer to join them.

This role offers real impact and variety - you'll shape the architecture for D365 Sales & Customer Service, drive best‑practice development, build integrations across the business, and play a key role in evolving their CRM landscape.

If you're looking for a role where you can make a difference, push technical boundaries, and work with a forward‑thinking organisation, this is it.

Role & Responsibilities



* Lead & support a development team, overseeing technical delivery, workload planning, and ensuring high-quality outputs across multiple projects
* Shape and maintain the organisation's technical architecture, designing scalable solutions and defining integration approaches across core business systems.
* Act as the senior technical authority, reviewing solution designs, guiding development practices, and ensuring consistent engineering standards.
* Drive system performance, data integrity, and platform reliability by managing upgrades, integrations, and optimisation initiatives in collaboration with wider IT teams.

Skills & Experience

* Strong background in designing and delivering solutions on the Microsoft technology stack, particularly Dynamics 365 and related cloud services
* Hands-on experience with integration patterns, APIs, and modern cloud components such as Azure Functions, Logic Apps, or similar technologies
* Proven track record in senior technical or architectural roles, including oversight of complex system implementations and collaboration with external partners.
* Excellent communication and stakeholder-facing skills, with the ability to translate technical concepts into clear, actionable guidance for both technical and non-technical audiences.

Benefits

* Starting Salary - up to £60k
* Life Assurance, Health Insurance, Enhanced Pension Contributions & Much More!

ERP Business Analyst - UK (Remote) - c£70K



A growing consultancy is looking to hire an ERP Business Analyst to support increasing project demand and play a key role in a new ERP implementation.



You will join at the early stages of a full end-to-end ERP programme within the food industry, with involvement from system selection through to delivery. This is a great opportunity to be part of a high-impact project from the outset.



Key Responsibilities

* Lead requirements gathering and stakeholder workshops

* Document As-Is and To-Be business processes

* Support ERP system selection, including RFP/RFI processes

* Translate business needs into clear functional requirements



Skills & Experience

* Strong experience working as a Business Analyst on ERP projects

* Exposure to ERP systems such as NetSuite, Sage, Business Central or similar

* Experience across multiple ERP platforms

* Experience supporting end-to-end implementations

* Strong stakeholder engagement and communication skills

Dynamics 365 Business Central Developer (AL)

Actively recruiting on behalf of a reputable Microsoft Partner, with an award winning record in providing D365 BC/ CE solutions to a multi-national customer base. They are currently looking to recruit a skilled D365 Business Central developer to their team ahead of several large scale development projects set for the coming years.


This permanent, hands on role provides the chance to build on D365 BC development experience in a pragmatic, forward thinking environment - playing a pivotal role in my clients technical solution development, hands on AL programming and technical design.

Location

This role is fully home based, with occasional on-site travel.

Responsibilities will include:

* AL Extensions/ C/AL programming across Dynamics NAV/ 365 BC
* End to end technical life cycle tasks, and bespoke module development
* Back end code review/ 3rd line support troubleshooting
* Integration projects with third party solutions

My client is looking for candidates who can offer:

* A proven track record in the development of Microsoft Dynamics 365 Business Central/ NAV software
* Technical NAV/ D365 BC programming skills - CAL, AL extensions
* The ability to document technical requirements and draw up technical specifications for bespoke development
* API integration development experience
* Power Platform dev/ config ability (inc. Power Apps, Power Automate)

Whats on offer?

* Competitive starting salary up to £70,0000 and excellent employee benefits
* Innovative, interesting project pipeline across D365 BC and 3rd party integrations
* Close knit, experienced team with great opportunities for collaboration/ knowledge share
* Flexible home working
* Fantastic career progression/ certified professional development openings

APPLY NOW and do not miss this brilliant step forward in your Dynamics 365 career.

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Job Title: CRM Application Support (Hybrid/Flexible Working)
Location: London, Vincent Square, with travel to other sites as required
Salary: £46,500
Hours: 35 per week
Contract: Fixed-term contract, with potential to become permanent

We're looking for a CRM Application Support Specialist to join our technology team on a fixed‑term basis. This is a hands‑on technical role responsible for supporting our CRM platform, managing role‑based security, overseeing environment management, and ensuring secure and efficient deployment pipelines.
You'll play a key part in maintaining the stability, security, and performance of our CRM systems and their integrations across multiple environments (Dev, Test, UAT, Production). Working closely with our implementation partner, developers, infrastructure teams, and business stakeholders, you'll help ensure a reliable and compliant CRM ecosystem.

Key Responsibilities
* Provide technical and functional support for the CRM platform (e.g., Dynamics 365)
* Manage and maintain CRM environments, configurations, and deployments
* Support CI/CD pipelines for CRM code, customisations, and integrations, including pre‑ and post‑deployment tasks, release notes, and solution management
* Ensure strong security practices across environments, including role‑based access, data protection, and patch management
* Monitor application performance and proactively resolve incidents and issues
* Collaborate with DevOps and InfoSec teams to deliver secure, automated deployments
* Maintain documentation for environment setup, deployment processes, and security configurations
* Support release management, version control, and testing activities

About You
* Significant experience supporting and maintaining CRM platforms (e.g., Microsoft Dynamics 365, Salesforce)
* Strong understanding of application security, identity management, and environment controls
* Experience with CI/CD tools such as Azure DevOps, GitHub Actions, or Jenkins
* Familiarity with infrastructure‑as‑code and configuration management principles
* Skilled in troubleshooting deployments, integrations, and performance issues
* Good understanding of data governance and compliance frameworks (GDPR, ISO27001, etc.)
* Excellent analytical, documentation, and communication abilities

Why Join Us?
* Play a key role in shaping secure and modern CRM practices
* Be part of a collaborative, forward‑thinking technology team
* Competitive salary and benefits package
* Exposure to modern DevOps and cloud‑based CRM environments
* Opportunity to make a meaningful impact on critical systems within a fixed‑term role that may become permanent

Power Platform Functional Consultant - Hybrid - c£65K

We're supporting a public sector organisation in the search for a Power Platform Functional Consultant to bridge business needs with technical solutions across the Microsoft Power Platform and Dynamics 365 ecosystem.



This role is focused on requirements gathering, functional design, and solution ownership, working closely with architects and developers to deliver scalable, high-quality solutions that drive real business value. You'll play a key role in large transformation programmes as well as continuous improvement initiatives, setting standards and assuring quality across functional designs.



Role Responsibilities

* Leading requirements-gathering workshops with business stakeholders to understand processes, pain points, and opportunities for automation
* Translating business requirements into high- and low-level functional designs
* Designing solutions using Power Apps (Model-driven & Canvas), Power Automate, Power Pages, and Dataverse
* Acting as the functional liaison between business users and technical delivery teams
* Providing Power Platform and Dynamics 365 functional expertise across the full project lifecycle, including UAT and go-live



Skills & Experience Required

* Strong functional experience across Microsoft Power Platform and Dynamics 365
* Experience working with Dataverse, including environments, security roles, and data models
* Functional knowledge of Dynamics 365 modules such as Customer Service, Sales, Marketing, and Field Service
* Good understanding of Dataverse plugins and Azure components
* Experience working within Agile and DevOps delivery environments