D365 BC Support Consultant

D365 BC Support Consultant - Copenhagen

About the Role

An international retailer is looking for a D365 BC Support Consultant to join its team in Copenhagen. This is a key role focused on ensuring smooth ERP operations and delivering exceptional support to internal stakeholders.

Key Responsibilities

* Provide first-line ERP support and resolve user issues promptly.
* Analyse business processes and recommend system improvements.
* Deliver end-user training and maintain clear documentation.
* Manage external vendors and developers for ERP enhancements.
* Communicate updates and changes to stakeholders effectively.
* Stay current with ERP developments and best practices.

What We're Looking For

* Solid experience with D365 BC.
* Strong understanding of ERP workflows and technical processes.
* Skilled in troubleshooting, analysis, and user support.
* Familiarity with reporting tools (Excel, Power BI) and business functions (Supply, Finance, CSR).
* Excellent communication and problem-solving skills.
* Fluent in English and highly organised.

Why Join?

* Global Impact: Be part of a leading organisation operating in over 65 countries.
* Sustainability Focus: Work for a company committed to reducing environmental impact and supporting social causes.
* Inclusive Culture: A workplace that values diversity, equity, and collaboration.
* Career Growth: Opportunities to learn best practices in business applications and advance your skills.
* Great Perks: Hybrid working, comprehensive benefits, and a supportive team environment.

If you have any questions on the role you would like to know before applying, feel free to contact me via the below:

n.stewart@nigelfrank.com

+45 88 74 11 00